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Sales Training (5 cr)

Code: 3101116-3004

General information


Enrollment

01.12.2021 - 23.01.2022

Timing

17.01.2022 - 15.05.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Engineering and Business

Teaching languages

  • Finnish

Degree programmes

  • Degree Programme in Professional Sales

Teachers

  • Sanna Vauranoja
  • Timo Holopainen

Groups

  • PMYYNS20

Objective

The student is able:
- to apply the theories of personal selling and sales process in practical sales conversations
- to execute the different stages of the sales conversation from the opening to the closing of the sale
- to formulate a solution to the customer based on the needs identification
- to use interaction skills appropriate to the sales situation
-  to plan a manuscript and to execute it in the sales competition organized by Turku and Haaga-Helia Universities of Applied Sciences  .

Content

- - Customer and product knowledge
- Practical training of the sales conversation stages
- Buyer-seller role-plays
- Video-recording and analyzing sales conversations
- Coaching and sparring   

Evaluation scale

H-5