RECEPTION DUTIES, OUTPATIENT CARE, EMPOWERING NURSING OF ELDERLY PATIENTS 4?CR?VAASI
Objectives
Students will
- Learn to work in a customer-driven manner and support customers’ systematic self-care and commitment to care
- Know how to assess the need for care and refer customers to the appropriate social and health services
- Know how to use electronic services to guide and treat customers
- Know how to select the customer-driven education and guidance methods best suited to the context
- Be able to work in a multiprofessional work community
- Know how to use communications technology in the guidance and treatment of customers
- Learn to identify the most common geriatric disorders and become familiar with their medical treatment
- Know how to assess and support the functional capacity and resources of elderly patients
- Be able to assess the patients’ need for care
- Learn to plan, administer and evaluate safe and effective pharmacotherapy for elderly patients
- Know how to support and guide the family members regarding the treatment of elderly patients
- Adhere to ethical values and principles when nursing elderly patients and respect the life phase of elderly people
- Know how to work to ensure occupational and patient safety
- Be familiar with the national immunisation programme for adults and the vaccination of different groups and know how to administer vaccinations properly and safely
- Be able to identify infection risks related to reception duties and outpatient activities and know how to minimise them

Contents

The study unit comprises 2 cr of studies offered in English

Gerontological Nursing 2 cr

- Aging-related changes

- Policy on the elderly and services for the elderly

- Evaluation of the functional capacity and resources of the elderly and provision of support in different environments

- Safe and effective administration of pharmacotherapy for the elderly

- Involvement of the family members in the treatment of elderly patients

Geriatrics and Pharmacology 1 cr?

- Geriatric disorders

- Geriatric pharmacotherapy

Reception Duties, Home Nursing and At-Home Hospital Care 1 cr

- The roles and responsibilities of nursesin multiprofessional cooperation

- Assessment of the need for care

- Empowering patient guidance

- Telephone guidance

- Current special challenges in nursing

- Vaccinations for adults

- Customer service process and elements of good customer service

- Assessment methods for the quality and effectiveness of customer service and guidance, as well as the development of customer service, guidance and education