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Communicaton skills for a sales person (5 cr)

Code: KH00BS82-3001

General information


Enrollment

01.12.2020 - 15.02.2021

Timing

01.02.2021 - 30.04.2021

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Engineering and Business

Campus

Kupittaa Campus

Teaching languages

  • Finnish

Seats

10 - 40

Degree programmes

  • Degree Programme in Professional Sales

Teachers

  • Jouko Broman
  • Taru Kankaanpää

Groups

  • PMYYNS20

Objective

Student
- recognizes various communication types in the sales process: marketing communication, telephone contacting, face-to-face negotiations and written sales communication
- knows her or his own communication styles and preferences

Evaluation scale

H-5