Communicaton skills for a sales person (5 cr)
Code: KH00BS82-3001
General information
Enrollment
01.12.2020 - 15.02.2021
Timing
01.02.2021 - 30.04.2021
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Seats
10 - 40
Degree programmes
- Degree Programme in Professional Sales
Teachers
- Jouko Broman
- Taru Kankaanpää
Groups
-
PMYYNS20
Objective
Student
- recognizes various communication types in the sales process: marketing communication, telephone contacting, face-to-face negotiations and written sales communication
- knows her or his own communication styles and preferences
Evaluation scale
H-5