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Client Work Training (10 cr)

Code: TH00CA88-3004

General information


02.06.2023 - 13.09.2023


20.09.2023 - 31.12.2023

Number of ECTS credits allocated

10 op

Virtual portion

1 op

Mode of delivery

90 % Contact teaching, 10 % Distance learning


Health and Well-being

Teaching languages

  • Finnish
  • English


20 - 39

Degree programmes

  • Degree Programme in Social Services


  • Olli Toivonen
  • Päivi Myllymäki


  • 20.09.2023 14:00 - 16:00, Asiakastyön harjoittelu / Customer work training TH00CA88-3004
  • 15.11.2023 14:00 - 16:00, Asiakastyön harjoittelu / Customer work training TH00CA88-3004
  • 18.12.2023 08:00 - 10:00, Asiakastyön harjoittelu / Customer work training TH00CA88-3004


• you familiarise yourself, under guidance, with the work of social services professionals and client work methods
• you recognise the meaning of different life phases and know how to support clients in their everyday lives
• you understand the different phases of the client process and know how to counsel clients in a goal-oriented and ethical way
• you gain experience of working in multi-professional teams
• you know the basic task of your training position
• you are able to follow the principles of social sustainability and evaluate their fulfilment
• you are able to apply theoretical social and education service knowledge to client work and your own actions


• a practical training period in a social and health service, education, youth work or immigrant work unit, for example (in the public, private or third sector)
• dialogical interaction with and counselling clients
• setting your own learning objectives, working on your training assignments and reflecting on your learning
• familiarising yourself with the operating environment of the training unit and placing it within the service system
• reflecting on whether the principles of professional ethics are fulfilled

Teaching methods

Individual learning
Group discussions

International connections

Individual learning
Group discussion

Content scheduling

Training period: Weeks 44-50

NOTE! Itslearning Basecamp for PSOSS22EN is use for Client work training

20.9. 14.00-15.30 Training info
- Training plans (returned to its 4 weeks before training begins) and other documents (criminal record extract)
- Practical training instructions and assignments. Reporting.

15.11. 14.00-15.30 Mid training meeting

18.12. 08.30-10.00 Training feedback and reflection

Further information

This course runs in Basecamp (itslearning)

Evaluation scale


Assessment methods and criteria

Practical training report Approved/Fail
Work hours confirmed in Sun Harkka
Evaluations in Sun Harkka Approved


The internships are completed in order: When you have completed Project internship in customer work, you can start Customer work internship.