Sales Training (3 cr)
Code: KH00CX44-3001
General information
Enrollment
14.12.2024 - 12.01.2025
Timing
13.01.2025 - 13.05.2025
Number of ECTS credits allocated
3 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Professional Sales
Teachers
- Babi Lyrintzis
Groups
-
PMYYFS23Financial Services
-
LEMMODLIPASyventavaFinanssialanOsaaminenLEMMODLIPASyventavaFinanssialanOsaaminen
Objective
The student is able:
- to apply the theories of personal selling and sales process in practical sales conversations
- to execute the different stages of the sales conversation from the opening to the closing of the sale
- to formulate a solution to the customer based on the needs identification
- to use interaction skills appropriate to the sales situation
- to plan a manuscript and to execute it
Content
- Customer and product knowledge
- Practical training of the sales conversation stages
- Buyer-seller role-plays
- Sales conversations
- Coaching and sparring
Evaluation scale
H-5