Study Guide

Objective

After completing this study unit, the student will be able to:
- tell the basic processes of an enterprise
- discuss the processes by applying process thinking
- explain what is meant by value chain
- discuss the main elements of operations management
- describe the success factors of a supply chain and the influence of those factors to the customer service level, profitability and competitiveness of a company
- explain the influence of eg purchasing, inventories and transportation on business economy and competitiveness
- discuss the main principles and terminology of production planning and control
- explain the role of production planning
- combine the business processes and information systems to all the operations in a company.

Content

- Processes and process thinking
- Role of different supply chain elements for the competitiveness of the company: purchasing, inventories and transportation as a part of logistics process
- Measures of Profitability, Economy and Service Level
- Basic Terminology and Aims of Operations management, Production and Production Control
- Forms and Methods of Production
- Production Scheduling
- Principles of Production Control
- Information Flows in Business Process
- Basics of quality and environmental management

Evaluation scale

H-5