Information Management CompetenceLaajuus (10 cr)

Objective

Having completed the course, the student is able to
• demonstrate the process model of information seeking.
• use different information sources and information retrieval methods.
• evaluate materials critically.
• use information need analysis to develop customer-oriented service processes.
• adapt the methods of work to arrange information in a customer-oriented manner.

Content

The information seeking process
Information sources and information retrieval methods
Information literacy and source criticism
Identification of information needs and information need analysis
Methods of work to arrange information