Study Guide

Objective

customer service
custumer behavior
customer experience

Content

customer service
custumer behavior
customer experience

Evaluation scale

H-5

Objective

customer service
custumer behavior
customer experience

Content

customer service
custumer behavior
customer experience

Evaluation scale

H-5

Objective

After completing the study unit the student can:
- define the various theoretical frameworks on culture and cultural differences
- describe the challenges in managing and working in a multicultural environment
- interact and communicate with company representatives from different cultural backgrounds
- work in international business environment.

Content

Cultural frameworks, awareness and identity
Organizational and service culture
Intercultural communication skills
Communication with company representatives from different cultural backgrounds

Evaluation scale

H-5

Objective

After completing the study unit the student can:
- define the various theoretical frameworks on culture and cultural differences
- describe the challenges in managing and working in a multicultural environment
- interact and communicate with company representatives from different cultural backgrounds
- work in international business environment.

Content

Cultural frameworks, awareness and identity
Organizational and service culture
Intercultural communication skills
Communication with company representatives from different cultural backgrounds

Evaluation scale

H-5

Objective

After completing the course the student will be able to:
explain the overall system framework of MPC-systems and design in details how ERP system operations are done

Evaluation scale

H-5

Objective

After completing the course the student will be able to:
explain the overall system framework of MPC-systems and design in details how ERP system operations are done

Evaluation scale

H-5

Objective

The aim of the course is to activate and develop the students’ field-relevant English language and communication skills. The students will gain professional skills in various spoken and written communicative situations encountered in working life and society. In addition, they will learn to utilize tools and techniques to further develop their skills in authentic, field-specific contexts. More specifically, students will focus on developing their language and communication skills in.
Upon completing the course, the students should have acquired skills to communicate at level B2 according to European Framework of Reference for Languages, which states that at B2-level students should be able to produce clear, coherent and well-structured texts, present detailed descriptions related to one’s field of interest, express and exchange opinions using fluent language, follow complex arguments, and read longer articles and reports.

Content

- writing professional, field-specific texts
- presenting and discussing field-specific topics in a professional manner
- reading field-specific texts and utilizing the information in professional contexts
- learning and using key terminology of their field
- becoming professional, autonomous language users in working life

Evaluation scale

H-5

Objective

The aim of the course is to activate and develop the students’ field-relevant English language and communication skills. The students will gain professional skills in various spoken and written communicative situations encountered in working life and society. In addition, they will learn to utilize tools and techniques to further develop their skills in authentic, field-specific contexts. More specifically, students will focus on developing their language and communication skills in.
Upon completing the course, the students should have acquired skills to communicate at level B2 according to European Framework of Reference for Languages, which states that at B2-level students should be able to produce clear, coherent and well-structured texts, present detailed descriptions related to one’s field of interest, express and exchange opinions using fluent language, follow complex arguments, and read longer articles and reports.

Content

- writing professional, field-specific texts
- presenting and discussing field-specific topics in a professional manner
- reading field-specific texts and utilizing the information in professional contexts
- learning and using key terminology of their field
- becoming professional, autonomous language users in working life

Materials

Isaacs, Pesso, Rasimus & Rönkä: Eye for Business Digital book. Edita 2022.

Content scheduling

Reading and writing professional, field-specific texts
Learning and using the key terminology of the field
Presenting and discussing field-specific topics: business vocabulary, studies and work experience, applying for a job (application, CV and job interview), entrepreneurship and company operations

Further information

Teams, Itslearning, email

Evaluation scale

H-5

Objective

The aim of the course is to activate and develop the students’ field-relevant English language and communication skills. The students will gain professional skills in various spoken and written communicative situations encountered in working life and society. In addition, they will learn to utilize tools and techniques to further develop their skills in authentic, field-specific contexts. More specifically, students will focus on developing their language and communication skills in.
Upon completing the course, the students should have acquired skills to communicate at level B2 according to European Framework of Reference for Languages, which states that at B2-level students should be able to produce clear, coherent and well-structured texts, present detailed descriptions related to one’s field of interest, express and exchange opinions using fluent language, follow complex arguments, and read longer articles and reports.

Content

- writing professional, field-specific texts
- presenting and discussing field-specific topics in a professional manner
- reading field-specific texts and utilizing the information in professional contexts
- learning and using key terminology of their field
- becoming professional, autonomous language users in working life

Materials

Isaacs, Pesso, Rasimus & Rönkä: Eye for Business Digital book. Edita 2022.

Content scheduling

Reading and writing professional, field-specific texts
Learning and using the key terminology of the field
Presenting and discussing field-specific topics: business vocabulary, studies and work experience, applying for a job (application, CV and job interview), entrepreneurship and company operations

Further information

Teams, Itslearning, email

Evaluation scale

H-5

Objective

The student is able to read texts related to the field and to communicate orally in situations connected with the future work tasks.
 

Content

Command of the basic special vocabulary in the field. Reading texts related to the field, learning to communicate in oral situations.

Materials

Teacher's material available in itslearning.
Material chosen by the students.
Ebook for the individual report:

Teaching methods

Learning by doing, groupwork and individual work.

Exam schedules

No exams, no re-sits.

International connections

Flipped classroom, learning by doing.

Completion alternatives

No optional ways to pass the course.
In order to complete the course, the student must be present in lessons (min. 8 of 11 lessons + a small group meeting in week 48) and do the pre-class work and the tasks by the given deadline.

Student workload

5 cr = 133 hrs of student work

Lessons: 22 hrs
Preparing and completing the course tasks 50hrs
Individual report and reading and analyzing of source material 60 hrs

Content scheduling

The aim of this course is to make the student familiar with logistics terminology in English. The student will be studying and learning the English language and terminology used in different areas and operations in the field of logistics, for example warehousing, shipping and packing goods, modes of transport, purchasing and inventory management as well as negotiations. 

Weekly lessons during weeks 36-48.

Further information

The teacher can be contacted by email: piia.pesso@turkuamk.fi.
The teacher replies to emails and other messages during office hours from Monday to Friday. If a message or email is sent outside of office hours, the reply will take longer.

The course starts on Thursday, September 5 in Teams. The link to the meeting can be found in the timetable and in the course's itslearning workspace. Most lessons take place at the campus and only one other lesson will be in Teams.

Evaluation scale

H-5

Assessment methods and criteria

The course tasks must be completed by the given deadline and there is no possibility to do them late or again in order to raise the grade (as stated in the degree regulation).
The course is assessed numerically and the final grade is based on the following criteria:

5 pre-class work tasks (0-1 point from each task)
6 course tasks (0-1 point per task)
Negotiation task (0-2 points), mandatory
PESTEL presentation (0-2 points), mandatory
Individual report (0-5 points), mandatory

Maximum 20 points

20-18 » grade 5
17-16 » grade 4
15-14 » grade 3
13-12 » grade 2
11-10 » grade 1
9 points or less » failed

Active participation in lessons (minimum 8 out of 11 lessons + one small group meeting in week 48). The requirement of active participation is based on the nature of the studied subject. Languages and communication are practiced with other people.

Assessment criteria, fail (0)

9 points or less from the course tasks
More than 3 absences from lessons

Assessment criteria, satisfactory (1-2)

13-12 points » grade 2

11-10 points » grade 1

Presence in at least 8 out of 11 lessons and in the small group meeting in week 48.

Assessment criteria, good (3-4)

17-16 points » grade 4
15-14 points » grade 3

Presence in at least 8 out of 11 lessons and in the small group meeting in week 48.

Assessment criteria, excellent (5)

20-18 points » grade 5

Presence in all or most of the lessons and in the small group meeting in week 48.

Objective

The student is able to read texts related to the field and to communicate orally in situations connected with the future work tasks.
 

Content

Command of the basic special vocabulary in the field. Reading texts related to the field, learning to communicate in oral situations.

Materials

Teacher's material available in itslearning.
Material chosen by the students.
Ebook for the individual report:

Teaching methods

Learning by doing, groupwork and individual work.

Exam schedules

No exams, no re-sits.

International connections

Flipped classroom, learning by doing

Completion alternatives

No optional ways to pass the course.
In order to complete the course, the student must be present in lessons (min. 8 of 11 lessons + a small group meeting in week 48) and do the pre-class work and the tasks.

Student workload

5 cr = 133 hrs of student work

Lessons: 22 hrs
Preparing and completing the course tasks 50hrs
Individual report and reading material 60 hrs

Content scheduling

The aim of this course is to make the student familiar with logistics terminology in English. The student will be studying and learning the English language and terminology used in different areas and operations in the field of logistics, for example warehousing, shipping and packing goods, modes of transport, purchasing and inventory management as well as negotiations. 

Weekly lessons during weeks 36-48

Further information

The teacher can be contacted by email: piia.pesso@turkuamk.fi.
The teacher replies to emails and other messages during office hours from Monday to Friday. If a message or email is sent outside of office hours, the reply will take longer.

The course starts on Thursday, September 5 in Teams. The link to the meeting can be found in the timetable and in the course's itslearning workspace. Most lessons take place at the campus and only one other lesson will be in Teams.

Evaluation scale

H-5

Assessment methods and criteria

The course tasks must be completed by the given deadline and there is no possibility to do them late or again in order to raise the grade (as stated in the degree regulation).
The course is assessed numerically and the final grade is based on the following criteria:

5 pre-class work tasks (0-1 point from each task)
6 course tasks (0-1 point per task)
Negotiation task (0-2 points)
PESTEL presentation (0-2 points)
Individual report (0-5 points)
Maximum 20 points

20-18 » grade 5

17-16 » grade 4

15-14 » grade 3

13-12 » grade 2

11-10 » grade 1

9 points or less » failed

Active participation in lessons (minimum 8 out of 11 lessons + one small group meeting in week 48). The requirement of active participation is based on the nature of the studied subject. Languages and communication are practiced with other people.

Assessment criteria, fail (0)

9 points or less gained from the course tasks.
More than 3 absences from lessons.

Assessment criteria, satisfactory (1-2)

13-12 points » grade 2
11-10 points » grade 1

Presence in at least 8 out of 11 lessons and in the small group meeting in week 48.

Assessment criteria, good (3-4)

17-16 points » grade 4
15-14 points » grade 3

Presence in at least 8 out of 11 lessons and in the small group meeting in week 48.

Assessment criteria, excellent (5)

20-18 points » grade 5

Presence in all or most of the lessons and in the small group meeting in week 48.

Objective

The student creates an overall picture of the managerial tasks and is able to take responsibility for a team. He/she can analyze and interpret the behavior of individuals and groups, and is able to act in a constructive manner within a work community and to assess the impact of his/her own behavior on it. The student internalizes the idea of constant development as a tool for developing the whole organization and the well-being of a work community.

Content

Managerial and subordinate competence
Motivation and competence development
Well-being of a work community
Change in organizations

Evaluation scale

H-5

Objective

Students are able to
- use an Excel program for analysis and decision-making in business operations support
- solve problems using functions
- forms and take advantage of the connections between the tables
- apply search features
- master Pivot tabulation

Content

Basics of Excel refresher
- Lookup functions
- Pivot function

Evaluation scale

H-5

Objective

Students are able to
- use an Excel program for analysis and decision-making in business operations support
- solve problems using functions
- forms and take advantage of the connections between the tables
- apply search features
- master Pivot tabulation

Content

- Basics of Excel refresher
- Lookup functions
- Pivot function

Evaluation scale

H-5

Objective

The student activates their Swedish language skills so that they understand spoken and written language and can produce it in everyday situations. Additionally, they master the essential structures of the Swedish language. After completing this course, the student will be better prepared to handle future mandatory Swedish courses. This course is recommended for those who feel their Swedish proficiency is lacking. The determination of one's skill level can be done, for example, through a placement test.

Content

The basic grammar, structures and vocabulary of the Swedish language.

Evaluation scale

Hyväksytty/Hylätty

Objective

Green logistics is the process of minimizing damage to the environment due to the logistic operations of an organization. As concern for the environment rises, companies must take more account of the external costs of logistics associated mainly with climate change, air pollution, noise etc.
The student is able to
- take into account environmental issues in logistics
- calculate the emissions of transports

Content

• environmental effects of logistics
• eco balance of logistics
• green logistics as part of the supply chain management
• responsible logistics
• recycling and waste disposal logistics
• the emissions and energy consumption of transportation
• City logistics

Materials

Material presented and shared in Itslearning

Teaching methods

Lectures, Exercises

Exam schedules

No exam :)

International connections

The course learning objectives are directly related to sustainability! No reason to more explain!

Student workload

Lectures 42 h
Exercises 40 h
Independent studies 51 h

Total 133 h (equal to 5 cr.)

Content scheduling

1st lecture on Thu 5th September, 11:15 to 14:00 at LEM_B173.

The lecture times and locations are presented at Lukkari Timetable System.

If you cannot participate the first lecture, please contact the teacher before that. In the case the maximum number of course attendants is exceeded, the students who have been absent the first lectures without any pre-notification and/or not enrolled the course before the first lecture will be discharged

Further information

ItsLearning

Evaluation scale

H-5

Assessment methods and criteria

Evaluation 0 to 5.

The course evaluation is only based on exercises. One exercise has 10 to 35 % factor of final grade. To pass the course with certain grade, the following percentage of total points of exercises must be achieved:

Grade 1 = at least 40 %
Grade 3 = at least 60 %
Grade 5 = at least 85 %

The tasks are designed so that artificial intelligence is not used to complete them. The teacher does not have a system to identify the fraudulent use of artificial intelligence or the skills. If a student collects his credits with the help of artificial intelligence, but finds himself in trouble in his later studies or in working life because he has not really learned the subject, the responsibility for this lies with the student - not the teacher or the educational institution.

Assessment criteria, fail (0)

The student has achieved less than 40 % of the course maximum points. Exercises are failed due to plagiarism, other cheating or missing notations to references.

Assessment criteria, satisfactory (1-2)

The student has achieved 40 to 59 % of the course maximum points. Exercises are done without any cheating, and there are notations to references in the exercises.

Assessment criteria, good (3-4)

The student has achieved 60 to 84 % of the course maximum points. Exercises are done without any cheating, and there are proper notations to the references in the exercises.

Assessment criteria, excellent (5)

The student has gained at least 85 % of the course maximum points. All the exercises are submitted with very good or excellent grade. The exercises indicate excellent information combination and analysis skills.

Objective

After finished this study unit, the student is able to plan and control purchases economically by using the principles of total cost of ownership and activity-based accounting, manage the different types of costs, and is able to analyze the cost structure of products, services and suppliers and use this analysis when making decisions related to purchasing.

Content

Control of cost-efficient purchasing (suppliers, items, capital), SPEND-analysis, total cost of ownership, modelling the cost structure of direct or indirect costs, value-based pricing, life cycle calculation, analyzing the cost structure of supplier.

Evaluation scale

H-5

Objective

After finished this study unit, the student is able to plan and control purchases economically by using the principles of total cost of ownership and activity-based accounting, manage the different types of costs, and is able to analyze the cost structure of products, services and suppliers and use this analysis when making decisions related to purchasing.

Content

control of cost-efficient purchasing (suppliers, items, capital)
SPEND-analysis
total cost of ownership
modelling the cost structure of direct or indirect costs
value-based pricing,
life cycle calculation

Evaluation scale

H-5

Objective

Student is able tofind, select and apply appropriate innovation tools to different situations.

Content

Exploring different innovation tools, comparing and adapting them to different situations.

Evaluation scale

H-5

Objective

Students become acquainted with studying in university of applied sciences,e.g. the importance of planning the use of time, and large amount of independent work. The student understands the importance of study skills for the ability to study and as a working life skill. They also know career opportunities in logistics.• Students are able to
- define the basic consepts of logistics
- describe the different areas of logistics and their main methods
- explain the significance of logistics in service delivery and profitability
- recognize the phases of supply chain
- identify the relationship between logistics and the environment

Content

study skills
keeping to a schedule
jobs in logistics
professional identity
logistics and business economy
logistics and environment

Evaluation scale

H-5

Objective

Students become acquainted with studying in university of applied sciences, e.g. the importance of planning the use of time, and large amount of independent work. The student understands the importance of study skills for the ability to study and as a working life skill.

Content

study skills
keeping to a schedule

Evaluation scale

Hyväksytty/Hylätty

Objective

The student becomes familiar
- with the legislation concerning public acquisition
- with the possible legal problems that might be even faithful for companies involved

Content

Public Acquisition
Contract law
Commercial Law
Arbitration court
HILMA

Evaluation scale

H-5

Objective

The student is able to:
- describe customs´ role in international trade
- act in accordance with the custom regulations

Content

Transport and forwarding documents
- Customs procedures
- Customs´ role in international trade
- Customs' operations
- Commodity codes
- Declarations
- Customs duty and VAT
- Direct and re-export
- the T transit- and TIR Carnet -procedures, ATA-carnet

Evaluation scale

H-5

Objective

The student understands the importance of financial reporting when estimating company's assets and performance. The student can:
• manage the corporate requirements for statutory accounting and taxation
• interpret Financial Statements and accounting reports for business development purposes

Content

- Book-keeping and taxation
- Financial statements
- Financial analysis

Evaluation scale

H-5

Objective

The student understands the importance of financial reporting when estimating company's assets and performance. The student can:
• manage the corporate requirements for statutory accounting and taxation
• interpret Financial Statements and accounting reports for business development purposes

Content

- Book-keeping and taxation
- Financial statements
- Financial analysis

Evaluation scale

H-5

Objective

The student understands the importance of financial reporting when estimating company's assets and performance. The student can:
• manage the corporate requirements for statutory accounting and taxation
• interpret Financial Statements and accounting reports for business development purposes

Content

- Book-keeping and taxation
- Financial statements
- Financial analysis and business development

Evaluation scale

H-5

Objective

The student is able to:
- describe the most common tasks in international trade and transport as well their impact on the whole supply chain
- analyze the international freight market
- understand the logistics firm's role in the international supply chain management

Content

- International freight markets
- Forwarding
- Incoterms
- Transport document
- Third Party Logistics Services and value-added logistics

Materials

ItsLearningissä jaettava ja linkitettävä materiaali

Teaching methods

Luento, harjoitustehtävät, itseopiskelu

Exam schedules

Kurssilla ei ole tenttiä.

International connections

Kansainvälisen kaupan ja kuljetusten ympäristötietoiset ja nykyaikaiset logistiikkaratkaisut ovat tällä kurssilla vahvasti läsnä pitämässä huolta kestävän kehityksen osaamisen kasvusta.

Completion alternatives

Ei valinnaisia suoritustapoja.

Student workload

Luennot 18 h
Harjoitustehtävät 35 h
Yhteensä 53 h (vastaa 2 op työmäärää)

Content scheduling

Ensimmäiset tunnit ma 2.9. klo 15-17 LEM_B164.

Tehtävien palautusaikaa 14.11. asti.

Further information

Itslearning

Evaluation scale

H-5

Assessment methods and criteria

Arviointi 0-5.

Harjoitustehtävät 100 % loppuarvosanasta.

Hyväksytty suoritus edellyttää, että opiskelija on kerännyt vähintään 40 % kurssin harjoitustehtävien kokonaispisteistä.

Opintosuoritukset on suunniteltu niin, ettei niiden tekemiseen tule hyödyntää tekoälyä. Opettajalla ei ole käytössä tekoälyn vilpillisen käytön tunnistavaa järjestelmää eikä osaamista. Mikäli opiskelija kerää opintosuoritukset tekoälyn avulla, mutta joutuu myöhemmissä opinnoissaan tai työelämässä pulaan koska ei ole oppinut asiaa oikeasti, kuuluu vastuu tästä opiskelijalle - ei opettajalle eikä oppilaitokselle.

Assessment criteria, fail (0)

Opiskelija on kerännyt alle 40 % kurssin maksimipisteistä. Harjoitustehtävä(t) on tehty vilpillisesti ja jäänyt kiinni TurnitIn-tarkastuksessa. Käytettyjä lähteitä ei ole merkitty tehtäviin.

Assessment criteria, satisfactory (1-2)

Opiskelija on kerännyt 40-59 % kurssin maksimipisteistä. Harjoitustehtävät on tehty ilman vilppiä, ja käytetyt lähteet on merkitty tehtäväraportteihin.

Assessment criteria, good (3-4)

Opiskelija on kerännyt 60-84 % kurssin maksimipisteistä. Harjoitustehtävät osoittavat hyvää itsenäistä tiedon hakemisen ja yhdistelyn sekä päättelyn kykyä. Käytetyt lähteet on merkitty raportteihin oikeaoppisesti.

Assessment criteria, excellent (5)

Opiskelija on kerännyt vähintään 85 % kurssin maksimipisteistä, mikä edellyttää kaikkien tehtävien palauttamista erittäin hyvin tai kiitettävin arvosanoin. Harjoitustehtävät osoittavat erinomaista tiedon hakemisen, yhdistelyn ja päättelyn kykyä. Käytetyt lähteet on merkitty raportteihin oikeaoppisesti.

Objective

The student is able to:
- analyze the different transportation routes and modes
- describe transport as part of a wider trade agreement between companies
- describe the storage process and knows the material handling equipment used in warehouses

Content

- Transport Infrastructure
- Modes of transport
- Transport equipment and units
- Transport Law
- Warehouse functions and processes
- Warehouse facilities and warehousing equipment
- Material handling equipment

Evaluation scale

H-5

Objective

The student is able to:
- analyze the different transportation routes and modes
- describe transport as part of a wider trade agreement between companies
- describe the storage process and knows the material handling equipment used in warehouses

Content

- Kuljetusinfrastruktuuri
- Kuljetusmuodot
- Kuljetusvälineet ja -yksiköt
- Rahtikirjat
- Varaston toiminnot ja prosessi
- Varastotilat ja kalusteet
- Materiaalinkäsittelyn laitteet

Evaluation scale

H-5

Objective

Modes of transport

Managing transport risks

Content

Modes of transport

Managing transport risks

Materials

ITSLearningissa jaettava materiaali. Täydentävänä kirjallisuutena: Karhunen, Pouri, Santala 2004 (tai uudempi). Kuljetukset ja varastointi.

Teaching methods

Luennot, harjoitustehtävät, itsenäinen opiskelu, vertaisoppiminen

Exam schedules

Tentti ma 18.11. klo 17:00-19:00. Uusinnat LILOn yhteisinä uusintatenttipäivinä, 5.2., 3.4. ja 5.6.2025.

International connections

Oikeaoppisella kuljetusmuotojen valinnalla voit merkittävästi vaikuttaa kestävän kehityksen toteutumiseen. Tämä kurssi siis liittyy keskeisesti kestävään kehitykseen.

Completion alternatives

Ei valinnaisia suoritustapoja.

Student workload

Luennot 20 h
Harjoitustehtävät 53 h
Itsenäinen opiskelu ja tenttiin valmistautuminen 58 h
Tentti 2 h

Yhteensä 133 h (vastaa 5 op työmäärää)

Content scheduling

Kurssin lähiopetus toteutetaan ajalla 21.10.-18.11.2024.

Avausluento ma 21.10. klo 17-21.

Etäopetus keskiviikkoisin toteutetaan Zoomin kautta, linkki jaetaan tällä sivulla alla sekä ItsLearning-oppimisalustalla.

Etäopetuslinkki: https://turkuamk.zoom.us/j/6393364631?pwd=YWloVWp2aDFzVDgycW5KcXU0Z2hLQT09

Further information

ITSLearning, sähköposti

Evaluation scale

H-5

Assessment methods and criteria

Harjoitustehtävät 50 % kurssin loppuarvosanasta.
Tentti 50 % kurssin loppuarvosanasta.

Opintosuoritukset on suunniteltu niin, ettei niiden tekemiseen tule hyödyntää tekoälyä. Opettajalla ei ole käytössä tekoälyn vilpillisen käytön tunnistavaa järjestelmää eikä osaamista. Mikäli opiskelija kerää opintosuoritukset tekoälyn avulla, mutta joutuu myöhemmissä opinnoissaan tai työelämässä pulaan koska ei ole oppinut asiaa oikeasti, kuuluu vastuu tästä opiskelijalle - ei opettajalle eikä oppilaitokselle.

Assessment criteria, fail (0)

Opiskelija ei ole käynyt tentissä tai on saanut alle 40 % tentin maksimipisteistä.

Opiskelija on palauttanut alle 50 % kurssin harjoitustehtävistä.

Assessment criteria, satisfactory (1-2)

Opiskelija on suorittanut tentin hyväksytysti ja palauttanut vähintään 50 % kurssin harjoitustehtävistä. Tentin ja harjoitustehtävien kokonaispisteet ovat 40 - 59 % kurssin maksimipisteistä.

Assessment criteria, good (3-4)

Opiskelija on suorittanut tentin vähintään arvosanalla 3 ja tehnyt vähintään 50 % harjoitustehtävistä hyvin arvosanoin. Tentin ja harjoitustehtävien kokonaispisteet ovat 60 - 84 % kurssin maksimipisteistä.

Assessment criteria, excellent (5)

Opiskelija on suorittanut tentin arvosanalla 5 ja tehnyt harjoitustehtävät vähintään painotetulla keskiarvolla 4. Tentin ja harjoitustehtävien kokonaispisteet ovat vähintään 85 % kurssin maksimipisteistä.

Objective

Modes of transport

Managing transport risks

Content

Modes of transport

Managing transport risks

Materials

ItsLearningissä jaettava ja linkitettävä materiaali. Karhunen, Pouri, Santala 2004 (tai uudempi). Kuljetukset ja varastointi.

Teaching methods

Luento, harjoitustehtävät, itseopiskelu

Exam schedules

Tentti 11.12. klo 8:15-10:15. Uusinnat LILOn yhteisinä uusintatenttipäivinä 5.2., 3.4. ja 5.6.2025.

International connections

Kestävää kehitystä tulee täälläkin: Eri kuljetusmuotojen ympäristöteknologia, ja ennen kaikkea kuljetusmuodon valinta ja kuljetusketjun optimointi niin, että saastuttavia kumipyöräkuljetuksia vältettäisiin!

Completion alternatives

Ei valinnaisia suoritustapoja.

Student workload

Luennot 42 h
Harjoitustehtävät 26 h
Osallistuminen LogistiikkaPäivään + oppimistehtävä 16 h
Itsenäinen opiskelu ja tenttiin valmistautuminen 47 h
Tentti 2 h
Yhteensä 133 h (vastaa 5 op työmäärää)

Content scheduling

Avausluento ke 4.9. klo 8:15-11:00 luokassa LEM_A314

Tarkasta myöhempien tuntien ajankohta Lukkarista tai Tuudosta, joitain poikkeuksia on.

Further information

ItsLearning

Evaluation scale

H-5

Assessment methods and criteria

Arviointi 0-5.

Tentti 50 % loppuarvosanasta.
Harjoitukset 50 % loppuarvosanasta.

Hyväksytty suoritus edellyttää, että opiskelija on kerännyt vähintään 40 % kurssin kokonaispisteistä sekä suorittanut tentin ja vähintään 50 % harjoitustehtävistä hyväksytysti.

Opintosuoritukset on suunniteltu niin, ettei niiden tekemiseen tule hyödyntää tekoälyä. Opettajalla ei ole käytössä tekoälyn vilpillisen käytön tunnistavaa järjestelmää eikä osaamista. Mikäli opiskelija kerää opintosuoritukset tekoälyn avulla, mutta joutuu myöhemmissä opinnoissaan tai työelämässä pulaan koska ei ole oppinut asiaa oikeasti, kuuluu vastuu tästä opiskelijalle - ei opettajalle eikä oppilaitokselle.

Assessment criteria, fail (0)

Opiskelija on kerännyt alle 40 % kurssin kokonaispisteistä ja / tai tehnyt alle 50 % harjoitustehtävistä hyväksytysti. Opiskelija on saanut tentistä hylätyn arvosanan tai ei ole käynyt tentissä lainkaan. Harjoitustehtävä(t) on tehty vilpillisesti ja jääneet kiinni TurnitIn-tarkastuksessa.

Assessment criteria, satisfactory (1-2)

Opiskelija on kerännyt 40-59 % kurssin kokonaispisteistä sekä tehnyt vähintään 50 % kurssin harjoitustehtävistä hyväksytysti. Opiskelija on saanut tentistä hyväksytyn arvosanan. Harjoitustehtävät on tehty ilman vilppiä.

Assessment criteria, good (3-4)

Opiskelija on kerännyt 60-84 % kurssin kokonaispisteistä sekä tehnyt vähintään 50 % kurssin harjoitustehtävistä hyväksytysti. Opiskelija on saanut tentistä hyväksytyn arvosanan. Harjoitustehtävät on tehty itsenäisesti ja ne osoittavat hyvää tiedon hakemisen, yhdistelyn ja päätttelyn kykyä.

Assessment criteria, excellent (5)

Opiskelija on kerännyt vähintään 85 % kurssin kokonaispisteistä sekä tehnyt vähintään 80 % kurssin harjoitustehtävistä hyväksytysti. Opiskelija on saanut tentistä kiitettävän arvosanan. Harjoitustehtävät on tehty itsenäisesti ja ne osoittavat erinomaista tiedon hakemisen, yhdistelyn ja päätttelyn kykyä.

Objective

The student is able to:
- identify the key factors affecting the transport company’s operations
- make transport cost and investment calculations
- make transport activity pricing calculations
- analyze the profitability and operations of road transport by using various key performance indicators
- take into account the laws of the road transportation

Content

- business environment of road transport
- cost and investment calculation
- analysis of profitability
- road transport laws

Evaluation scale

H-5

Objective

The student is able to apply his/her knowledge about transport vehicles and technical equipment in the development of transport and transport systems. The student is able to act in accordance with the safety regulations in the transport sector.

Content

-Cargo spaces
- Securing load
- Sizing
- Safety
- Transport of dangerous goods

Evaluation scale

H-5

Objective

The student is able to:
- plan and optimize transport
- use the transport optimization software
- analyze the ways of transport planning in the development of transport efficiency and service levels
- discuss the transport data management and monitoring methods

Content

Transport planning and optimization
Transport terminals
Development of transport and transport systems
Traffic telematics

Evaluation scale

H-5

Objective

 
Objectives:
The student knows the basic facts about increasing international trade and global markets. The student is familiar with terminology related to purchasing planning and strategies. He/she masters the new trends in purchasing and understands their role in raising the profitability of purchasing. He/she is able to utilise and produce accounting information to support decision making. He/she is also familiar with necessary documentation and understands the risks and costs of international purchasing. He/she understands the importance of business networking and clusters in international trade.
 

Content

Contents:
·               Increasing International Trade
·               Planning and organising of Purchasing
·               Activity Based Accounting
·               Global sourcing
·               International purchasing – risks and costs
·               Documentation, payment transactions and financing in international trade
·               Partnership
·               Clusters active in Finland
·               Networking businesses
 

Evaluation scale

H-5

Objective

LEAN on prosessijohtamisen filosofia, jossa yritystä ja toimitusketjua tarkastellaan kokonaisuutena. LEAN-periaatteet soveltuvat niin tuotanto- kuin palveluyritysten toiminnan kehittämiseen ja johtamiseen. Opintojakson opiskeltuaan opiskelija osaa:
- LEAN-ajattelun perusteet

- hallitsee tärkeimmät LEAN-työkalut ja –menetelmät

- hyödyntää LEAN-ajatteluun liittyviä keskeisiä työkaluja päivittäisjohtamisessa sekä organisaatioiden kehittämistoiminnassa

- tulkita arvovirtakuvausta

- hahmottaa LEAN-ajattelun hyödyntämismahdollisuudet niin kuljetus- ja varastoalan toiminnassa kuin myös laajemmin koko toimitusketjun hallinnassa

- kertoa laatutyön keskeiset käsitteet ja viitekehykset

- hahmottaa mitä organisaation laadunhallintajärjestelmä sisältää ja kuinka se pääpiirteissään tulisi rakentaa

- kuvata keskeiset laatustandardit ja laatujohtamisen periaatteet

- kuvata laatuauditoinnin menettelytavat

- suunnitella toimintaa jatkuvan parantamisen periaatteiden mukaisesti

Content

- LEAN osana laatu- ja prosessijohtamista
- LEAN-työkalut ja -menetelmät mm. - 5S-tekniikka
- Toiminnallinen hukka, 7+1 hukkaa
- Ongelmanratkaisu, juurisyyt, 5 x Miksi-analyysi
- Arvovirtakuvaus, VSM (Value Stream Mapping)
- Imuohjaus / Kanban / JIT
- Visuaalinen ohjaus, seinätaulut ja ideoiden jatkuva kerääminen

- Laadun merkitys
- Laatustandardit ISO 9001, ISO 14001 ja OHSAS 1800
- Laadun jatkuva kehittäminen
- Tilastollinen laadunohjaus
- Riskikartoitus, ennaltaehkäisevä laadun hallinta
- Auditointi
- Laatu logistiikka-alalla
- Toimitusketjun turvallisuus

Evaluation scale

H-5

Objective

Opiskelija osaa:
• kertoa laadukkaan toiminnan merkityksen yritykselle
• tunnistaa ja kuvailla LEAN-ajatteluun liittyviä käsitteitä
• kuvailla tärkeimmät LEAN-työkalut ja -menetelmät
• kertoa virtaustehokkuuden merkityksen yritysten toiminnassa
• soveltaa valittuja LEAN-menetelmiä kuljetus- ja varastoalan toiminnassa
• kuvailla yritysten keskeisimmät johtamisjärjestelmät ja -standardit
• hahmottaa laadunhallintajärjestelmän merkityksen osana yrityksen jatkuvaa kehittämistä
• kuvata laatujohtamisen periaatteet ja laatuauditoinnin menettelytavat

Content

• Importance of Quality
• describe LEAN as a part of quality and process management
• LEAN tools and methods: 5S method, waste -analysis (7 types of waste), problem solving, 5 why analysis, Value Stream Mapping VSM, JIT (pull system / kanban / visual control), Continuous improvement (Kaizen), Statistical Quality Control (SPC)
• how LEAN is applied in different industries?
• quality standards ISO 9001, ISO 14001 and ISO45001
• continuous development of quality
• a risk assessment, preventive action and quality improvement
• auditing
• supply chain security

Evaluation scale

H-5

Objective

After completing the course, the student is able to:
• describe importance of quality within company operations
• discuss the basics of LEAN thinking
• apply the most important LEAN tools and methods
• describe how flow efficiency has a positive effect to company operations
• apply LEAN methods to transport and warehouse activities
• discuss the key concepts and frameworks of quality work
• describe the main quality standards and the principles of quality management
• identify how management systems are used to continuous improvement of operations
• describe the basic of quality management and the audit procedures.

Content

• Importance of Quality
• describe LEAN as a part of quality and process management
• LEAN tools and methods: 5S method, waste -analysis (7 types of waste), problem solving, 5 why analysis, Value Stream Mapping VSM, JIT (pull system / kanban / visual control), Continuous improvement (Kaizen), Statistical Quality Control (SPC)
• how LEAN is applied in different industries?
• quality standards ISO 9001, ISO 14001 and ISO45001
• continuous development of quality
• a risk assessment, preventive action and quality improvement
• auditing
• supply chain security

Evaluation scale

H-5

Objective

The student is able to take into account environmental issues in traffic and logistics.

Content

environmental effects of logistics and traffic
emissions from vehicles
green traffic
modes of transport and environment

Evaluation scale

Hyväksytty/Hylätty

Objective

The objective of the course is to provide the students with general knowledge about modern computerized control systems, follow-up and information systems of logistics processes.

Content

modern computerized control systems, follow-up and information systems of logistics processes.

Evaluation scale

H-5

Objective

The objective of the course is to provide the students with general knowledge about modern computerized control systems, follow-up and information systems of logistics processes.

Content

modern computerized control systems, follow-up and information systems of logistics processes.

Evaluation scale

H-5

Objective

to use ERP- systems in small and medium sized companies

Content

- Microsoft NAV / Business Central
- Exercises
- Company visitors

Evaluation scale

H-5

Objective

to use ERP- systems in small and medium sized companies

Content

- Microsoft NAV / Business Central
- Exercises
- Company visitors

Evaluation scale

H-5

Objective

 
The students learn critical use of theoretical and methodological sources in their own field of study and get used to write about their own field of study. The students prepare, under professional guidance, company-commissioned Graduation Thesis related to their major subject.

Content

thesis
seminars

Evaluation scale

H-5

Objective

The students learn critical use of theoretical and methodological sources in their own field of study and get used to write about their own field of study. Students can draft a viable plan for their Bachelor’s thesis and start it.

Evaluation scale

H-5

Objective

The student is able to:
- define the basic concepts related to the purchasing and utilize the sources of information necessary for purchasing
- masters the different stages of the purchasing process
- recognize the significance of the purchasing as part of the overall logistics operations
- apply the basic models of the material management

Content

- Purchasing as part of the logistic operations
- Purchasing process
- Measuring purchasing performance
- Incoterms 2010
- Material control methods - Reorder point, EOQ and ABC-analysis

Evaluation scale

H-5

Objective

The student is able to:
- define the basic concepts related to the purchasing and utilize the sources of information necessary for purchasing
- masters the different stages of the purchasing process
- recognize the significance of the purchasing as part of the overall logistics operations
- apply the basic models of the material management

Content

- Purchasing as part of the logistic operations
- Purchasing process
- Measuring purchasing performance
- Incoterms 2010
- Material control methods - Reorder point, EOQ and ABC-analysis

Evaluation scale

H-5

Objective

to understand strategic thinking and strategy formulation

Content

Strategic thinking, strategy formulation, strategic and change management
Organic and inorganic business and strategy development
Developing customer driven services and product portfolio to support growth
Developing processes

Evaluation scale

H-5

Objective

The student is familiar with the Swedish terminology of business logistics and is able to understand newspaper articles and other texts in his/her own special field. Moreover, he/she has both oral and written skills for professional business communication in the field.

Content

Command of the basic vocabulary in the field, reading texts related to the field and learning to communicate in oral situations.

Evaluation scale

H-5

Objective

The student is familiar with the Swedish terminology of business logistics and is able to understand newspaper articles and other texts in his/her own special field. Moreover, he/she has both oral and written skills for professional business communication in the field.

Content

Command of the basic vocabulary in the field, reading texts related to the field and learning to communicate in oral situations.

Evaluation scale

H-5

Objective

The student can communicate orally in different work-life situations.

Content

The student
- can describe the content and structure of his/her studies, training and work experience
- can describe his/her working environment and operations of a company, products and processes
- can communicate in various business life situations appropriately
- is able to use appropriate vocabulary and phrases when presenting tasks of his/her own field

Evaluation scale

H-5

Objective

The student can communicate orally in different work-life situations.

Content

The student
- can describe the content and structure of his/her studies, training and work experience
- can describe his/her working environment and operations of a company, products and processes
- can communicate in various business life situations appropriately
- is able to use appropriate vocabulary and phrases when presenting tasks of his/her own field

Evaluation scale

H-5

Objective

The student can communicate orally in different work-life situations.

Content

The student
- can describe the content and structure of his/her studies, training and work experience
- can describe his/her working environment and operations of a company, products and processes
- can communicate in various business life situations appropriately
- is able to use appropriate vocabulary and phrases when presenting tasks of his/her own field

Evaluation scale

H-5

Objective

The student can communicate in writing in different work-life situations.

Content

The student
- can describe the content and structure of his/her studies, training and work experience
- can describe his/her working environment and operations of a company, products and processes
- can communicate in various business life situations appropriately
- is able to use appropriate vocabulary and phrases when presenting tasks of his/her own field

Evaluation scale

H-5

Objective

The student can communicate in writing in different work-life situations.

Content

The student
- can describe the content and structure of his/her studies, training and work experience
- can describe his/her working environment and operations of a company, products and processes
- can communicate in various business life situations appropriately
- is able to use appropriate vocabulary and phrases when presenting tasks of his/her own field

Evaluation scale

H-5

Objective

The student can communicate in writing in different work-life situations.

Content

The student
- can describe the content and structure of his/her studies, training and work experience
- can describe his/her working environment and operations of a company, products and processes
- can communicate in various business life situations appropriately
- is able to use appropriate vocabulary and phrases when presenting tasks of his/her own field

Evaluation scale

H-5

Objective

Student deepens his/her knowledge in a specific field

Content

books

Evaluation scale

Hyväksytty/Hylätty

Evaluation scale

Hyväksytty/Hylätty

Objective

The student can apply the methods of business mathematics to evaluate the financial problems in decision making using Excel.

Content

Percentages and index numbers
• Simple interest and applications such as short term loans
• Compound interest and discounting
-excel spreadsheet

Materials

Kurssisivuston materiaali ja tehtävät

Tukimateriaalia:
Sekä normi- että E-kirjana
1)Saaranen, P. (2016). Liike-elämän matematiikka (11., uudistettu painos.). Helsinki: Edita.
2)Cleaves, C., Hobbs, M. & Noble, J. (2012). Business math (9th ed., brief ed.). Upper Saddle River: Prentice Hall.
3) Optimi : matematiikkaa talouselämän ammattilaisille / Leila Karjalainen.
4) Business math for dummies / by Mary Jane Sterling. (E-kirjana)

Nettisivustot:
Opetus-TV
Matikkamatskut
Mordelius Academy

Eduhousen Excelin kursseja kertaamiseen

Teaching methods

Learning by doing
Opiskelijan olemassa oleva osaamisen ja tiedon tunnistaminen etukäteiskysymysten/käsitteiden määrittämisen kautta.
Uuden osaamisen tuottaminen ja soveltaminen aiempaa osaamista syventäen,

Exam schedules

Koe viikolla 50. Koe on yksi arvioitavista osasuorituksista, eikä sen painoarvo ole yli 50 %. Koetta ei voi uusia.

International connections

Yhteistoiminnallinen oppiminen
3- 4 hengen tiimeissä ideoidaan, haetaan ja jaetaan tietoa, opitaan yhdessä. Edellyttää kaikkien aktiivista osallistumista, pyritään hyviin oppimistuloksiin tiimin tuella, toisia tukien.

Käänteinen oppiminen/Flipped learning
Ennen kontaktikertaa tutustutaan aiheeseen. Mitä jo tiedetään, mitä tietoa tarvitaan lisää? Tunnilla käydään syntyneitä kysymyksiä lävitse ja syvennetään aihetta esimerkkien avulla.

Completion alternatives

Kurssilla ei ole valinnaista suorittustapaa

Student workload

Opiskelijan arvioitu ajankäyttö

"Aloitustestiin valmistautuminen
Kurssitoteutukseen tutustuminen" 6
"Tuntien aiheeseen tutustuminen,
käsitteiden selvittäminen" 32
Tunnit 51
Tuntitehtävien tekeminen 15
Tuntitestiin harjoittelu 18
Kokeeseen kertaus 12
Yhteensä 134

Content scheduling

Vko 36 kurssialoitus ja lähtötasotesti
vkot 37 - 49 Teoriatunnit, Excel tunnit ja työpajatunnit
vko 50 Summatiivinen koe

Further information

Tuntien alussa varattu aikaa synytyneille kysymyksille. Tämän lisäksi ITS-alustalla on keskustelufoorumi, jossa voi esittää ja vastata kysymyksiin. Sähköposti ei ole tämän kurssin viestinnän väline.

Evaluation scale

H-5

Assessment methods and criteria

Arviointi perustuu tuntitesteihin, tuntiaktiivisuuteen(viikkotehtävät) sekä loppukokeeseen.
Mikään arvioitavista osasuorituksista ei painoarvoltaan ole >= 50 %, joten mitään niistä ei voi erikseen uusia.

Maksimipisteiden päälle saa läsnäolopisteitä ryhmätunneille osallistumisesta:

Läsnäoloa Extrapisteet
6 - 7 ...........3 pistettä
5 .......... 2 pistettä
4 .............. 1 pistettä

Objective

The student can apply the methods of business mathematics to evaluate the financial problems in decision making using Excel.

Content

Percentages and index numbers
• Simple interest and applications such as short term loans
• Compound interest and discounting
-excel spreadsheet

Evaluation scale

H-5

Objective

The aim of this study module is to give student a basic competence to use variety of software’s. In the end of the study module student understands how to use software in business environment.

Content

- Data management
- Word processing
- Spreadsheet software and characteristic features
- PowerPoint

Evaluation scale

H-5

Objective

The aim of this study module is to give student a basic competence to use variety of software’s. In the end of the study module student understands how to use software in business environment.

Content

- Data management
- Word processing
- Spreadsheet software and characteristic features
- PowerPoint

Evaluation scale

H-5

Objective

The student is able to:
- understand the company's business and operations management entity
- evaluate the profitability of the effects of logistic decisions
- explain the advantages of using ERP system operation of the business
- describe the structure of the ERP system and its importance of the company's supply chain management
- explain how the ERP system supports the integration of financial and logistics activities
- describe the industry and trade supply chains

Content

- Objectives and tasks of ERP
- S&OP, Sales & Operations Planning
- Sales plan to Master Production Schedule (MPS)
- Resource Planning and Production Control (MRP and MRPII)
- Materials management
- Analysis of profitability
- Enterprise Resource Planning Systems
- Supply chain planning

Evaluation scale

H-5

Objective

The student understands the importance of good supplier relationships. The student becomes familiar with the supplier management, supplier evaluation and supplier development. He/she understands what the quality processes and sustainable development include from the companies´ point of view. She/ he is also able to:
- look at a supply chain as a whole

- outline the key challenges in the supply chain and how the key challenges in supply can be approached

- use concepts and ways of thinking of supply chains

- describe the importance of efficient purchasing and material control, transportation, distribution and logistics services for the competitiveness of modern companies in global supply chain

- explain the importance of transparency and cooperation in the value chain

- describe the supply chain from the perspective of industry and trade

Content

Supplier evaluation
Supplier management and development
Quality-, environment-,occupational health- and safety systems
Cross-organizational co-operation
Basics of Supply Chain theory
Manufacturing network control
Distribution system planning
Supply Chain dynamics and control points
Developing a Supply Chain strategy
Supply Chain metrics
Supply Chain visibility

Evaluation scale

H-5

Objective

The students learn critical use of theoretical and methodological sources in their own field of study and get used to write about their own field of study. Having completed the study unit the student is able to select and use adequate methods in Bachelor’s Thesis project.

Content

- research methods
- interview and survey
- Bachelor’s Thesis project

Evaluation scale

Hyväksytty/Hylätty

Objective

Having completed the study unit the students are able to start their Bachelor’s Thesis project.

Content

Instructed Bachelor’s Thesis project
Research Communication
Seminar Work

Evaluation scale

Hyväksytty/Hylätty

Objective

The student is able to act in a purposeful way in communicating and interacting in working life situations. He/she is able to take into consideration the receiver, the situation and the demands of the field and to communicate in an analytical, understandable and convincing manner.
The student is able and willing to develop his/her skills in the Finnish language and communication as part of his/her professional competence.

Content

Principles of writing in a formal style
Oral communication
Organizational communication

Evaluation scale

H-5

Objective

After completing the study unit the student is able to
- analyze professional texts in his/her own field and utilize the knowledge in new situations
- acquire and apply sources of information to produce a logical and matter-of-fact style written and oral presentation
- utilize different language planning guides to support own communication
- recognize different types of turns to speak and modes of argumentation
- assess own communication skills
- develop his/her communication based on received feedback and give constructive feedback
- evaluate his/her communication skills in the context of his/her future expertise
- recognize the stylistic aspects of organizational communication
- identify the principles of internal and external communication of organisations

Content

1. Individual communication
- analysis, interpretation and writing of professional texts in the student’s field
- matter-of-fact style texts and good command of standard language
- argumentation and oral communication situations in work life
- creation and visualization of an oral presentation
- assessment of own communication skills
- giving and receiving feedback
-  
2. Organizational communication
- interest group communication
- internal and external communication

Evaluation scale

H-5

Objective

The student is able to:
- use the key material management methods
- measuring the effectiveness of materials management
- describe the storage process
- establish an appropriate warehouse layout
- select suitable and appropriate warehousing equipment into a warehouse
- draw up a plan for the placement of items
- analyze how the cost of storage can be reduced by the use of different warehouse technologies
- describe the importance of good packaging to supply chain flexibility and efficiency

Content

-Material Control methods and operations management
- ABC-analysis
- Planning of operation and safety stock
- Measuring the effectiveness of Material Control
- Warehouse operational processes
- Warehouse layout
- Storage location system and product placement
- Storage and handling technologies
- Warehouse automation
- Warehouse IT solutions
- Packaging systems

Evaluation scale

H-5

Objective

The student is able to:
- use the key material management methods
- measuring the effectiveness of materials management
- describe the storage process
- establish an appropriate warehouse layout
- select suitable and appropriate warehousing equipment into a warehouse
- draw up a plan for the placement of items
- analyze how the cost of storage can be reduced by the use of different warehouse technologies
- describe the importance of good packaging to supply chain flexibility and efficiency

Content

-Material Control methods and operations management
- ABC-analysis
- Planning of operation and safety stock
- Measuring the effectiveness of Material Control
- Warehouse operational processes
- Warehouse layout
- Storage location system and product placement
- Storage and handling technologies
- Warehouse automation
- Warehouse IT solutions
- Packaging systems

Evaluation scale

H-5

Objective

The aim of this course is to familiarize oneself with the responsible business thinking on purchasing and the ways to incorporate it to business strategies and operations

Evaluation scale

H-5

Objective

The student knows and understands the accounting principles. The essential accounting vocabulary will be known. He/she can evaluate the apparent financial consequences of business decisions. The students can prepare a budget considering profitability, liquidity and solvency of a business.

Content

- Financial reporting and users of accounting information
- Financial planning
- Cost-volume-profit analysis
- Pricing
- Budgeting

Evaluation scale

H-5

Objective

The student can describe the requirements for a successful business. The student can communicate goals of a business to various interest groups of a business. The student is able to establish a marketing plan to reach customers. The student can describe a business idea.

Content

Entrepreneurship
Business environment
Marketing
Business planning

Evaluation scale

H-5

Objective

The student can describe the requirements for a successful business. The student can communicate goals of a business to various interest groups of a business. The student is able to establish a marketing plan to reach customers. The student can describe a business idea.

Content

Entrepreneurship
Business environment
Marketing
Business planning

Evaluation scale

H-5

Objective

The student can describe the requirements for a successful business. The student can communicate goals of a business to various interest groups of a business. The student is able to establish a marketing plan to reach customers. The student can describe a business idea.

Content

Entrepreneurship
Business environment
Marketing
Business planning

Evaluation scale

H-5

Objective

The student is able to:
- analyze the different transportation routes and modes
- describe transport as part of a wider trade agreement between companies
- describe the storage process and knows the material handling equipment used in warehouses

Content

- Transport Infrastructure
- Modes of transport
- Transport equipment and units
- Transport Law
- Warehouse functions and processes
- Warehouse facilities and warehousing equipment
- Material handling equipment

Evaluation scale

H-5

Objective

After completing the study unit the student can:
- define the various theoretical frameworks on culture and cultural differences
- describe the challenges in managing and working in a multicultural environment
- interact and communicate with company representatives from different cultural backgrounds
- work in international business environment.

Content

Cultural frameworks, awareness and identity
Organizational and service culture
Intercultural communication skills
Communication with company representatives from different cultural backgrounds

Evaluation scale

H-5

Objective

The student understands the importance of financial reporting when estimating company's assets and performance. The student can:
• manage the corporate requirements for statutory accounting and taxation
• interpret Financial Statements and accounting reports for business development purposes

Content

- Book-keeping and taxation
- Financial statements
- Financial analysis and business development

Evaluation scale

H-5

Objective

The student is able to:
- use the key material management methods
- measuring the effectiveness of materials management
- describe the storage process
- establish an appropriate warehouse layout
- select suitable and appropriate warehousing equipment into a warehouse
- draw up a plan for the placement of items
- analyze how the cost of storage can be reduced by the use of different warehouse technologies
- describe the importance of good packaging to supply chain flexibility and efficiency

Content

-Material Control methods and operations management
- ABC-analysis
- Planning of operation and safety stock
- Measuring the effectiveness of Material Control
- Warehouse operational processes
- Warehouse layout
- Storage location system and product placement
- Storage and handling technologies
- Warehouse automation
- Warehouse IT solutions
- Packaging systems

Evaluation scale

H-5

Objective

LEAN on prosessijohtamisen filosofia, jossa yritystä ja toimitusketjua tarkastellaan kokonaisuutena. LEAN-periaatteet soveltuvat niin tuotanto- kuin palveluyritysten toiminnan kehittämiseen ja johtamiseen. Opintojakson opiskeltuaan opiskelija osaa:
- LEAN-ajattelun perusteet

- hallitsee tärkeimmät LEAN-työkalut ja –menetelmät

- hyödyntää LEAN-ajatteluun liittyviä keskeisiä työkaluja päivittäisjohtamisessa sekä organisaatioiden kehittämistoiminnassa

- tulkita arvovirtakuvausta

- hahmottaa LEAN-ajattelun hyödyntämismahdollisuudet niin kuljetus- ja varastoalan toiminnassa kuin myös laajemmin koko toimitusketjun hallinnassa

- kertoa laatutyön keskeiset käsitteet ja viitekehykset

- hahmottaa mitä organisaation laadunhallintajärjestelmä sisältää ja kuinka se pääpiirteissään tulisi rakentaa

- kuvata keskeiset laatustandardit ja laatujohtamisen periaatteet

- kuvata laatuauditoinnin menettelytavat

- suunnitella toimintaa jatkuvan parantamisen periaatteiden mukaisesti

Content

- LEAN osana laatu- ja prosessijohtamista
- LEAN-työkalut ja -menetelmät mm. - 5S-tekniikka
- Toiminnallinen hukka, 7+1 hukkaa
- Ongelmanratkaisu, juurisyyt, 5 x Miksi-analyysi
- Arvovirtakuvaus, VSM (Value Stream Mapping)
- Imuohjaus / Kanban / JIT
- Visuaalinen ohjaus, seinätaulut ja ideoiden jatkuva kerääminen

- Laadun merkitys
- Laatustandardit ISO 9001, ISO 14001 ja OHSAS 1800
- Laadun jatkuva kehittäminen
- Tilastollinen laadunohjaus
- Riskikartoitus, ennaltaehkäisevä laadun hallinta
- Auditointi
- Laatu logistiikka-alalla
- Toimitusketjun turvallisuus

Evaluation scale

H-5

Objective

 
The students learn critical use of theoretical and methodological sources in their own field of study and get used to write about their own field of study. The students prepare, under professional guidance, company-commissioned Graduation Thesis related to their major subject.

Content

thesis
seminars

Evaluation scale

H-5

Objective

The student can apply the methods of business mathematics to evaluate the financial problems in decision making using Excel.

Content

Percentages and index numbers
• Simple interest and applications such as short term loans
• Compound interest and discounting
-excel spreadsheet

Evaluation scale

H-5

Objective

The student is familiar with the Swedish terminology of business logistics and is able to understand newspaper articles and other texts in his/her own special field. Moreover, he/she has both oral and written skills for professional business communication in the field.

Content

Command of the basic vocabulary in the field, reading texts related to the field and learning to communicate in oral situations.

Evaluation scale

H-5

Objective

The student is familiar with the Swedish terminology of business logistics and is able to understand newspaper articles and other texts in his/her own special field. Moreover, he/she has both oral and written skills for professional business communication in the field.

Content

Command of the basic vocabulary in the field, reading texts related to the field and learning to communicate in oral situations.

Evaluation scale

H-5

Objective

The student can communicate orally in different work-life situations.

Content

The student
- can describe the content and structure of his/her studies, training and work experience
- can describe his/her working environment and operations of a company, products and processes
- can communicate in various business life situations appropriately
- is able to use appropriate vocabulary and phrases when presenting tasks of his/her own field

Evaluation scale

H-5

Objective

The student can communicate in writing in different work-life situations.

Content

The student
- can describe the content and structure of his/her studies, training and work experience
- can describe his/her working environment and operations of a company, products and processes
- can communicate in various business life situations appropriately
- is able to use appropriate vocabulary and phrases when presenting tasks of his/her own field

Evaluation scale

H-5

Objective

to understand strategic thinking and strategy formulation

Content

Strategic thinking, strategy formulation, strategic and change management
Organic and inorganic business and strategy development
Developing customer driven services and product portfolio to support growth
Developing processes

Evaluation scale

H-5

Objective

The student is able to:
- define the basic concepts related to the purchasing and utilize the sources of information necessary for purchasing
- masters the different stages of the purchasing process
- recognize the significance of the purchasing as part of the overall logistics operations
- apply the basic models of the material management

Content

- Purchasing as part of the logistic operations
- Purchasing process
- Measuring purchasing performance
- Incoterms 2010
- Material control methods - Reorder point, EOQ and ABC-analysis

Evaluation scale

H-5

Objective

The student is able to:
- understand the company's business and operations management entity
- evaluate the profitability of the effects of logistic decisions
- explain the advantages of using ERP system operation of the business
- describe the structure of the ERP system and its importance of the company's supply chain management
- explain how the ERP system supports the integration of financial and logistics activities
- describe the industry and trade supply chains

Content

- Objectives and tasks of ERP
- S&OP, Sales & Operations Planning
- Sales plan to Master Production Schedule (MPS)
- Resource Planning and Production Control (MRP and MRPII)
- Materials management
- Analysis of profitability
- Enterprise Resource Planning Systems
- Supply chain planning

Evaluation scale

H-5

Objective

The student is able to:
- analyze the different transportation routes and modes
- describe transport as part of a wider trade agreement between companies
- describe the storage process and knows the material handling equipment used in warehouses

Content

- Kuljetusinfrastruktuuri
- Kuljetusmuodot
- Kuljetusvälineet ja -yksiköt
- Rahtikirjat
- Varaston toiminnot ja prosessi
- Varastotilat ja kalusteet
- Materiaalinkäsittelyn laitteet

Evaluation scale

H-5

Objective

The student knows and understands the accounting principles. The essential accounting vocabulary will be known. He/she can evaluate the apparent financial consequences of business decisions. The students can prepare a budget considering profitability, liquidity and solvency of a business.

Content

- Financial reporting and users of accounting information
- Financial planning
- Cost-volume-profit analysis
- Pricing
- Budgeting

Evaluation scale

H-5

Objective

Opiskelija osaa:
• kertoa laadukkaan toiminnan merkityksen yritykselle
• tunnistaa ja kuvailla LEAN-ajatteluun liittyviä käsitteitä
• kuvailla tärkeimmät LEAN-työkalut ja -menetelmät
• kertoa virtaustehokkuuden merkityksen yritysten toiminnassa
• soveltaa valittuja LEAN-menetelmiä kuljetus- ja varastoalan toiminnassa
• kuvailla yritysten keskeisimmät johtamisjärjestelmät ja -standardit
• hahmottaa laadunhallintajärjestelmän merkityksen osana yrityksen jatkuvaa kehittämistä
• kuvata laatujohtamisen periaatteet ja laatuauditoinnin menettelytavat

Content

• Importance of Quality
• describe LEAN as a part of quality and process management
• LEAN tools and methods: 5S method, waste -analysis (7 types of waste), problem solving, 5 why analysis, Value Stream Mapping VSM, JIT (pull system / kanban / visual control), Continuous improvement (Kaizen), Statistical Quality Control (SPC)
• how LEAN is applied in different industries?
• quality standards ISO 9001, ISO 14001 and ISO45001
• continuous development of quality
• a risk assessment, preventive action and quality improvement
• auditing
• supply chain security

Evaluation scale

H-5

Objective

The student understands the importance of good supplier relationships. The student becomes familiar with the supplier management, supplier evaluation and supplier development. He/she understands what the quality processes and sustainable development include from the companies´ point of view. She/ he is also able to:
- look at a supply chain as a whole

- outline the key challenges in the supply chain and how the key challenges in supply can be approached

- use concepts and ways of thinking of supply chains

- describe the importance of efficient purchasing and material control, transportation, distribution and logistics services for the competitiveness of modern companies in global supply chain

- explain the importance of transparency and cooperation in the value chain

- describe the supply chain from the perspective of industry and trade

Content

Supplier evaluation
Supplier management and development
Quality-, environment-,occupational health- and safety systems
Cross-organizational co-operation
Basics of Supply Chain theory
Manufacturing network control
Distribution system planning
Supply Chain dynamics and control points
Developing a Supply Chain strategy
Supply Chain metrics
Supply Chain visibility

Evaluation scale

H-5

Objective

After finished this study unit, the student is able to plan and control purchases economically by using the principles of total cost of ownership and activity-based accounting, manage the different types of costs, and is able to analyze the cost structure of products, services and suppliers and use this analysis when making decisions related to purchasing.

Content

control of cost-efficient purchasing (suppliers, items, capital)
SPEND-analysis
total cost of ownership
modelling the cost structure of direct or indirect costs
value-based pricing,
life cycle calculation

Evaluation scale

H-5

Objective

After completing the study unit the student can:
- define the various theoretical frameworks on culture and cultural differences
- describe the challenges in managing and working in a multicultural environment
- interact and communicate with company representatives from different cultural backgrounds
- work in international business environment.

Content

Cultural frameworks, awareness and identity
Organizational and service culture
Intercultural communication skills
Communication with company representatives from different cultural backgrounds

Evaluation scale

H-5

Objective

After completing the course, the student is able to:
• describe importance of quality within company operations
• discuss the basics of LEAN thinking
• apply the most important LEAN tools and methods
• describe how flow efficiency has a positive effect to company operations
• apply LEAN methods to transport and warehouse activities
• discuss the key concepts and frameworks of quality work
• describe the main quality standards and the principles of quality management
• identify how management systems are used to continuous improvement of operations
• describe the basic of quality management and the audit procedures.

Content

• Importance of Quality
• describe LEAN as a part of quality and process management
• LEAN tools and methods: 5S method, waste -analysis (7 types of waste), problem solving, 5 why analysis, Value Stream Mapping VSM, JIT (pull system / kanban / visual control), Continuous improvement (Kaizen), Statistical Quality Control (SPC)
• how LEAN is applied in different industries?
• quality standards ISO 9001, ISO 14001 and ISO45001
• continuous development of quality
• a risk assessment, preventive action and quality improvement
• auditing
• supply chain security

Evaluation scale

H-5

Objective

The student is able to:
- identify the key factors affecting the transport company’s operations
- make transport cost and investment calculations
- make transport activity pricing calculations
- analyze the profitability and operations of road transport by using various key performance indicators
- take into account the laws of the road transportation

Content

- business environment of road transport
- cost and investment calculation
- analysis of profitability
- road transport laws

Evaluation scale

H-5

Objective

The student is able to:
- plan and optimize transport
- use the transport optimization software
- analyze the ways of transport planning in the development of transport efficiency and service levels
- discuss the transport data management and monitoring methods

Content

Transport planning and optimization
Transport terminals
Development of transport and transport systems
Traffic telematics

Evaluation scale

H-5

Objective

The student is able to apply his/her knowledge about transport vehicles and technical equipment in the development of transport and transport systems. The student is able to act in accordance with the safety regulations in the transport sector.

Content

-Cargo spaces
- Securing load
- Sizing
- Safety
- Transport of dangerous goods

Evaluation scale

H-5