Study Guide

Objective

The student is able to:
•estimate financial needs of a product and productization processes
•can present financing alternatives depending on the different financing needs
•Perform a product, project and investment profitability evaluation
•Understand cost structure, cost behavior and decision making and interconnections between them

Content

•financial planning of business operations
•Basics of relevant Cost Accounting
•corporate finance
•investment calculation methods
•profitability of the investment
•sources of finance
•risk management in financing

Materials

Course plans and resources are in Itslearning study platform.

Course requires independent work and applying financial management theory to practice, for example by literature study plus applying the knowledge in course tasks.

Communication mainly in class room meetings. In addition, messaging related to course tasks is possible in itslearning.

Teaching methods

Course assignments will be described in Itslearning platform and introduced during the course.
Learning tasks and exercises in Itslearning
Small group team work
Individual or group learning
Final examination

International connections

Innopeda, which is based on experiments, sharing of information and knowledge as well as combining different view points. Student-centered learning, problem solving, flipped classroom.

Completion alternatives

No alternative methods.

Student workload

Literature studies and studies.
Home exams; two assignments: one individual and one team.
Estimated workload
• 135 hours of work
• Contact sessions: about 27h
• Literature & theory studies: about 54 h
• The assignments: about 54 h

Content scheduling

The student
- knows and understands the accounting principles governing the measurement and documenting process of business entity's events and results
- understands the importance of financial statements in the decision-making process and in the estimation of the company's assets and performance
- knows alternative sources of financing for a company

Evaluation scale

H-5

Assessment methods and criteria

Evaluation contains two elements:
1. Exercises: All exercises must be timely done and returned to Itslearning.
All the exercises need to be returned! This is required in order to participate in examination. It is possible to pass the course with doing exercises with grade 1-2 without taking examination.
2. Examination: additional points in order to have a better grade 3-5.

Assessment criteria, fail (0)

Exercises not done or not participated in small group team work.

Assessment criteria, satisfactory (1-2)

All learning tasks done and study journal returned.

Assessment criteria, good (3-4)

All learning tasks done and study journal returned, with good (3) or very good (4) quality of work and showing deep knowledge in theme and applying theory in learning tasks

Assessment criteria, excellent (5)

All learning tasks done and study journal returned, with excellent quality of work and showing deep knowledge in theme and applying theory in learning task.

Objective

Competence objectives
After completing the course, the student
• understands the basic principles of differential and integral calculus
• can use derivatives to analyze functions
• can use differentials to approximate changes and errors
• knows how to use integrals in practical applications
• knows how to apply differential and integral calculus in modelling phenomena in
their field
• understands the basic principles of solving differential equations
• is able to use number sequences in modelling phenomena

Content

• Number Queues and Series
• Limits and Continuity of Function
• Definition of Derivative
• Differentiation Rules
• Applications of Derivative
• Techniques on Integration
• Rules of Integration
• Surface Areas and Volumes by Integration
• Differential Equations

Evaluation scale

H-5

Objective

After studying the course the student:
-will be able to do production planning
-will understand why and how capacity planning and control is carried out in production environment
-will be able to select appropriate methods and techniques for planning and controlling production process.
-will be able to do capacity planning and control for different kind of processes in different industries in different time horizons
-will be able to create and run a basic simulation model of production process by using a simulation tool and use the simulation for process improvement

Content

-Production process types and ways of managing different processes
-(Production) planning in different time horizons (S&OP, production planning, MPS, production activity control)
-Capacity management: capacity planning decisions, capacity planning and control techniques
-production simulation

Materials

Siemens Tecnomatix tutorials

Vollman et al: Manufacturing planning and control for Supply Chain Management, copies of chapters available in ITS Learning
1 Manufacturing planning and control
3 Demand management
5 Sales and operations planning
7 Master production scheduling
10 Capacity planning and management
11 Production activity control

other material in ITS Learning

Teaching methods

By listening, reading, examining, analyzing, synthesizing, explaining others and writing to learn more of Production planning.

Exam schedules

Hand written EXAM will take place at the end of the course. Time will be discussed at the beginning of the course.
Re-exam can be taken two times. Time will be informed later at the end of the course.

International connections

Lectures, simulating, learning by doing, PBL, Information searching, small group work.

Sustainable development goals:
4. Quality education
5. Gender equality
9. Sustainable industry and innovations
12. Responsible consumption and production
13. Climate action

Completion alternatives

not available

Student workload

5 cr = 135 hours students work.

56 hours lectures, exercises and exam
65 hours individual exercises and group works given during the lecturers.
Exam + preparations 14 hours.

Content scheduling

Spring 2025.
Timetable will be clarified in the beginning of the course.

Content:
Production simulation using Siemens Plant Simulation SW
Production process types, layouts and manufacturing strategies.
Resource planning, S&OP, aggregate production planning, MPS, scheduling, production activity control.
Capacity management: capacity planning decisions, capacity planning and control techniques, OEE.

Further information

Discussion during lectures, ITS-learning and e-mail.

Evaluation scale

H-5

Assessment methods and criteria

Exam, reports of assignments and assignment returns will be evaluated for grading.
For final grading, weight of Exam (F-5) is 50%, assignments (F-5) 30% and plant simulation (F-5) weight is 20%.
Requires 40% of the points to pass the exam.
Timetables of the assignments will be agreed in the beginning of the course.

Assessment criteria, fail (0)

Exam Failed and
Assignments undone and not returned.

Assessment criteria, satisfactory (1-2)

The content and structure of the exam and assignments are weak in scope and comprehensiveness. Demonstrates insufficient command of the vocabulary and uses incorrect terminology. Significant improvements are needed in the formatting and clarity of the submissions. The analysis and use of information lack critical thinking, and conclusions are incomplete or missing. Calculations, tables, and images are presented inadequately, with errors in the results. Assignments were submitted late.

Assessment criteria, good (3-4)

The structure of the exam and assignments does not align with the content of the topic. Demonstrates a moderate understanding of the subject-specific vocabulary. The content is superficial and not comprehensive. The presentation of submissions needs improvement in terms of refinement. The text is not very clear, diverse, precise, or reflective. There are errors in the calculations, images, and tables. The work lacks thorough research, reflection on background information, and a comprehensive combination of theory and practice. There were delays in submitting the assignments.

Assessment criteria, excellent (5)

The structure of the exam and assignments is clear, with content that is relevant to the topic and detailed. Demonstrates knowledge of the subject-specific vocabulary. The presentation of submissions is polished and refined. The text is clear, diverse, precise, and reflective. There are no errors in the calculations, images, or tables. The work shows extensive research and reflection on background information as well as a combination of theory and practice. Assignments were submitted on time

Objective

Correct and comprehensible information is essential in decision-making.
• What is Data Management and Analyses?
• Why is it important/where and how to use it (different tools, etc.)
• What Excel is focused on as a work tool in this course

Content

Importing data from different sources and in different formats, entering data in the correct format
• Editing and cleaning the imported data to fit Excel
• Analyzing and visualizing formatted information
• Key functions
• Pivot, PowerPivot, PowerBI

Evaluation scale

H-5

Objective

After completing the course the student will be able to:
explain the overall system framework of MPC-systems and design in details how ERP system operations are done

Evaluation scale

H-5

Objective

The aim of the course is to activate and develop the students’ field-relevant English language and communication skills. The students will gain professional skills in various spoken and written communicative situations encountered in working life and society. In addition, they will learn to utilize tools and techniques to further develop their skills in authentic, field-specific contexts. More specifically, students will focus on developing their language and communication skills in.
Upon completing the course, the students should have acquired skills to communicate at level B2 according to European Framework of Reference for Languages, which states that at B2-level students should be able to produce clear, coherent and well-structured texts, present detailed descriptions related to one’s field of interest, express and exchange opinions using fluent language, follow complex arguments, and read longer articles and reports.

Content

- writing professional, field-specific texts
- presenting and discussing field-specific topics in a professional manner
- reading field-specific texts and utilizing the information in professional contexts
- learning and using key terminology of their field
- becoming professional, autonomous language users in working life

Evaluation scale

H-5

Objective

The aim of the course is to activate and develop the students’ field-relevant English language and communication skills. The students will gain professional skills in various spoken and written communicative situations encountered in working life and society. In addition, they will learn to utilize tools and techniques to further develop their skills in authentic, field-specific contexts. More specifically, students will focus on developing their language and communication skills in.
Upon completing the course, the students should have acquired skills to communicate at level B2 according to European Framework of Reference for Languages, which states that at B2-level students should be able to produce clear, coherent and well-structured texts, present detailed descriptions related to one’s field of interest, express and exchange opinions using fluent language, follow complex arguments, and read longer articles and reports.

Content

- writing professional, field-specific texts
- presenting and discussing field-specific topics in a professional manner
- reading field-specific texts and utilizing the information in professional contexts
- learning and using key terminology of their field
- becoming professional, autonomous language users in working life

Evaluation scale

H-5

Objective

The student activates their Swedish language skills so that they understand spoken and written language and can produce it in everyday situations. Additionally, they master the essential structures of the Swedish language. After completing this course, the student will be better prepared to handle future mandatory Swedish courses. This course is recommended for those who feel their Swedish proficiency is lacking. The determination of one's skill level can be done, for example, through a placement test.

Content

The basic grammar, structures and vocabulary of the Swedish language.

Evaluation scale

Hyväksytty/Hylätty

Objective

This course offers the frame of reference, within which the student is given an opportunity to master key physical research skills and laboratory work together with characteristic approaches in engineering:
- Make use of The International System of Units to interpret and explain engineering knowledge.

- Interpret, solve and report measurement based physical quantity equations together with their results and variations in physical quantities and their influences.

- Explain dependences between physical quantities by defining new physical quantities and interpreting natural phenomena.

- Evaluate validity and application of physical and engineering concepts, equipments and methods used in research.

- Generalize fundamental physical concepts and principles together with fundamental interactions and conservation laws as unifying element in physical phenomena.

Content

- Working in physics laboratory

- Safety at physics laboratory work

- Joint laboratory work and research report

- Independent basic laboratory team works

Materials

Työohjeiden lisäksi suositellaan:
INKINEN, Pentti, Jukka Tuohi. Momentti 1, insinöörifysiikka. Kustannusosakeyhtiö Otava.
INKINEN, Pentti, Reijo Manninen, Jukka Tuohi. Momentti 2, insinöörifysiikka. Kustannusosakeyhtiö Otava.
Kaavasto- ja taulukkokirjat
SFS Online.

Teaching methods

Opintojakso sisältää fysikaalisiin perusmittauksiin liittyvää suunnittelua, laboratoriotyöskentelyä tiimeissä sekä tutkimusten raportointia.

Exam schedules

Ei tenttiä. Opintojakso koostuu osasuorituksista.

International connections

Lähi-/etäopetus, laboratoriotyöskentely tiimeissä, sähköinen oppimisympäristö.

Opintojaksolla kannustetaaan soveltamaan vastuullisuuden ja kestävän kehityksen periaatteita.

Student workload

Toteutus ECTS mukaisesti.

Opiskelija käyttää aikaa sisällön läpikäyntiin, laboratoriotyöskentelyn suunnitteluun ja toteuttamiseen sekä raportointiin.

Opintojaksolla työskennellään työryhmässä, jonka omilla työvuoroilla on läsnäolopakko. Raportointiin voi käyttää vain työryhmän omia havaintoja.

Content scheduling

Opintojaksolla käsiteltävät sisällöt, seuraavassa järjestyksessä:
- Perehdyttäminen laboratoriotyöskentelyyn fysiikan laboratoriossa. Työturvallisuus ja ympäristönsuojelu fysiikan laboratoriossa.
- Perustason fysikaaliset laboratoriotyöt. Työryhmän työselostukset ja portfolio.
- Yhteinen laboratoriotyö. Työryhmän tutkimusraportti

Evaluation scale

H-5

Assessment methods and criteria

Opiskelijan osaamista arvioidaan tutkimusraportin ja työselostuksista laaditun portfolion perusteella. Työkierron jälkeen palautettavan portfolion ja tutkimusraporttityön jälkeen palautettavan tutkimusraportin arvioinnin tekee opettaja. Fysikaalisen tutkimuksen arvosana muodostuu opiskelijatiimin tutkimusraportista saaman arvosanan sekä siihen laskevasti, neutraalisti tai korottavasti vaikuttavan portfolion perusteella.
Jokainen työkierron työ ja tutkimusraporttityö on suoritettava ajallaan sekä portfolion ja tutkimusraportin palautukset on tehtävä palautuspäivään mennessä.
Hyväksytyn suorituksen arviointeja ei voi korottaa.

Objective

Student can:
- Understand the context of service business and productizations

- Define productizations´ needs in different cases

- Describe the life cycle of products

- Develop services to cover different needs in products´ life cycle

- Analyze costs and profits of services

- Define deliverables of services

- Describe performance and productivity differences between different service options

- Make reasoned selections between different offerings

- Make reasoned offers for clients in order to improve their performance and productivity

Content

- Service business processes and industrial context

- Productizations processes and theories

- Products´ life cycles

- Cost and profit analyzes of service business

- Trade-offs and decision making between services

- Selling and sourcing industrial services

Materials

Materials in Its Learning and materials retrieved by the student. Exam: materials in Its Learning (provided by teacher).

Teaching methods

Exam, Active Learning.

Exam schedules

10th of December 2024 from 5 PM (17:00) till 7 PM (19:00), exam location information later
12th of December 2024 from 5 PM till 7 PM, exam location information later

16th of December 2024 (2 h) at 17 o'clock, ICT City Omega (email about participation to monica.tamminen@turkuamk.fi)
Second chance: xx.xx 2025
third chance xx.xx.2025

International connections

CDIO, Peer Learning

Completion alternatives

Does not exist.

Student workload

Exam.

135 h ( 5 op)
lectures 20 h
individual work 115 h

Further information

With email to the teacher monica.tamminen@turkuamk.fi. In the title, please, use the course name.

Evaluation scale

H-5

Assessment methods and criteria

Exam .

Assessment criteria, fail (0)

Rejected exam COPYING/cheating in exam is not allowed and will result in rejection of the course and possibly other sanctions.

Assessment criteria, satisfactory (1-2)

Grade of the exam.

Assessment criteria, good (3-4)

Grade of the exam.

Assessment criteria, excellent (5)

Grade of the exam.

Objective

This course offers the frame of reference, within which the student is given an opportunity to master key physical fundamentals and characteristic approaches in engineering:
- Make use of The International System of Units to interpret and explain engineering knowledge.
- Interpret and solve physical quantity equations together with their results and variations in physical quantities and their influences.
- Explain dependences between physical quantities by defining new physical quantities and interpreting natural phenomena.
- Evaluate validity and application of used physical and engineering concepts and methods.
- Generalize fundamental physical concepts and principles together with fundamental interactions and conservation laws as unifying element in physical phenomena.

Content

- Physics and measuring
- Linear motion
- Curvilinear motion
- Particle dynamics
- Work, power and energy
- Temperature and a change in it
- Thermal energy

Materials

INKINEN, Pentti, Jukka Tuohi. Momentti 1, insinöörifysiikka. Kustannusosakeyhtiö Otava.
INKINEN, Pentti, Reijo Manninen, Jukka Tuohi. Momentti 2, insinöörifysiikka. Kustannusosakeyhtiö Otava.
Lisäksi suositellaan: Kaavasto- ja taulukkokirjat, SFS Online.

Teaching methods

Opintojaksolla käsitellään sen sisältöön liittyviä keskeisiä perusteita ja toimintatapoja sekä tavoitteisiin liittyviä tiimitehtäviä ja niiden esityksiä.

Exam schedules

Ei tenttiä. Opintojakso koostuu osasuorituksista.

International connections

Lähi- ja etäopetus, ennakko- ja harjoitustehtävät, tiimitehtävät, tiimioppiminen, yksilöoppiminen, sähköinen oppimisympäristö.

Opintojaksolla kannustetaaan soveltamaan vastuullisuuden ja kestävän kehityksen periaatteita.

Student workload

Toteutus ECTS mukaisesti.

Opiskelija käyttää aikaa sisällön läpikäyntiin sekä tehtävien ratkaisuun ja esittämiseen.

Content scheduling

Opintojaksolla käsiteltävät sisällöt, oppikirjan otsikoiden mukaisesti, seuraavassa järjestyksessä:
- Fysiikka ja mittaaminen: Suure- ja mittayksikköjärjestelmät. Merkitsevät numerot. Käytännön ohjeita.
- Suoraviivainen liike: Siirtymä, keskinopeus ja keskivauhti. Hetkellinen nopeus. Kiihtyvyys. Tasaisesti muuttuva liike.
- Käyräviivainen liike: Paikka- ja nopeusvektorit. Kiihtyvyysvektori. Heittoliike. Suhteellinen nopeus.
- Hiukkasen dynamiikka: Newtonin ensimmäinen laki. Newtonin toinen laki. Massa, painovoima ja paino. Newtonin kolmas laki. Newtonin lakien sovelluksia. Kitka.
- Työ, teho ja energia: Työ. Teho. Liike-energia ja työ-energiaperiaate. Potentiaalienergia. Mekaanisen energian säilyminen.
- Lämpötila ja sen muuttuminen: Lämpötila ja sen mittaaminen. Kiinteiden aineiden ja nesteiden lämpölaajeneminen.
- Lämpöenergia: Lämpömäärä ja sisäenergia. Lämpökapasiteetti ja ominaislämpökapasiteetti. Olomuodon muutokset. Kalorimetria.
- Lämpöenergian siirtyminen: Konvektio. Johtuminen. Säteily.
- Sähköstatiikka: Sähkövaraus. Coulombin laki. Sähkökenttä. Gaussin laki. Potentiaali.
- Magneettikenttä: Magneettikenttä ja liikkuva varaus. Sähkövirran magneettikenttä.

Further information

Itlearning.

Evaluation scale

H-5

Assessment methods and criteria

Opiskelijan osaamista arvioidaan opiskelijatiimien saamien tiimitehtävien perusteella. Opiskelijan yksilöosaamisen arviointi tapahtuu tiimitehtäviä koskevien testien perusteella ja tiimiosaamisen arviointi tapahtuu tiimitehtävistä palautettavien esitysten perusteella.

Ensimmäisestä opintokokonaisuudesta on vain testi, joka arvioidaan hyväksytty/hyvätty ja joka on suoritettava omalla ajalla hyväksytysti, määräaikaan mennessä. Hylätty tai puuttuva testi alentaa opintojakson arvosanaa 1 numerolla.

Muiden opintokokonaisuuksien jälkeen pidettävillä tiimitehtäväsessioilla muodostuu kuhunkin tiimitehtäviin perustuva yksilö- ja tiimiarviointi. Näiden opintokokonaisuuksien testeistä saatava yksilöarvosana on 0...2 arvosanaa ja tiimitehtävien esityksistä saatava tiimiarvosana on 0...3 arvosanaa. Tiimitehtäväsessiolla opiskelijan kokonaisarvosana muodostuu näiden summana. Opiskelijan saama opintojakson arvosana muodostuu tiimitehtäväsessioiden kokonaisarvosanojen keskiarvona. Jokaisten tiimitehtävien testit ja palautukset kuuluvat opintojakson osaamistavoitteisiin ja ne on tehtävä kunkin tiimitehtäväsession aikana.

Hyväksytyn suorituksen arviointeja ei voi korottaa.

Objective

This course offers the frame of reference, within which the student is given an opportunity to master key physical fundamentals and characteristic approaches in engineering:
- Make use of The International System of Units to interpret and explain engineering knowledge.

- Interpret and solve physical quantity equations together with their results and variations in physical quantities and their influences.

- Explain dependences between physical quantities by defining new physical quantities and interpreting natural phenomena.

- Evaluate validity and application of used physical and engineering concepts and methods.

Generalize fundamental physical concepts and principles together with fundamental interactions and conservation laws as unifying element in physical phenomena

Content

Mechanics, thermophysics, electricity and magnetism, oscillation
- Rotational motion of a rigid body

- Fluid mechanics

- Temperature and a change in it

- Thermal energy

- Thermal energy transfer


- Magnetic field
- Electrostatics
- Electromagnetic induction

- Oscillation

Materials

INKINEN, Pentti, Jukka Tuohi. Momentti 1, insinöörifysiikka. Kustannusosakeyhtiö Otava.
INKINEN, Pentti, Reijo Manninen, Jukka Tuohi. Momentti 2, insinöörifysiikka. Kustannusosakeyhtiö Otava.
Lisäksi suositellaan: Kaavasto- ja taulukkokirjat, SFS Online.

Teaching methods

Opintojaksolla käsitellään sen sisältöön liittyviä keskeisiä perusteita ja toimintatapoja sekä tavoitteisiin liittyviä tiimitehtäviä ja niiden esityksiä.

Exam schedules

Ei tenttiä. Opintojakso koostuu osasuorituksista.

International connections

Lähi-/etäopetus, ennakko- ja harjoitustehtävät, tiimitehtävät, sähköinen oppimisympäristö.

Opintojaksolla kannustetaaan soveltamaan vastuullisuuden ja kestävän kehityksen periaatteita.

Student workload

Toteutus ECTS mukaisesti.
Opiskelija käyttää aikaa sisällön läpikäyntiin sekä tehtävien ratkaisuun ja esittämiseen.

Content scheduling

Opintojaksolla käsiteltävät sisällöt, oppikirjan otsikoiden mukaisesti, seuraavassa järjestyksessä:
- Työ, teho ja energia: Työ. Teho. Liike-energia ja työ-energiaperiaate. Potentiaalienergia. Mekaanisen energian säilyminen.
- Lämpötila ja sen muuttuminen: Lämpötila ja sen mittaaminen. Kiinteiden aineiden ja nesteiden lämpölaajeneminen.
- Lämpöenergia: Lämpömäärä ja sisäenergia. Lämpökapasiteetti ja ominaislämpökapasiteetti. Olomuodon muutokset. Kalorimetria.
- Lämpöenergian siirtyminen: Konvektio. Johtuminen. Säteily.
- Sähköstatiikka: Sähkövaraus. Coulombin laki. Sähkökenttä. Gaussin laki. Potentiaali.
- Magneettikenttä: Magneettikenttä ja liikkuva varaus. Sähkövirran magneettikenttä.

Further information

Edeltävät opinnot: Insinöörifysiikka 1

Evaluation scale

H-5

Assessment methods and criteria

Opiskelijan osaamista arvioidaan opiskelijatiimien saamien tiimitehtävien perusteella. Opintokokonaisuuksien jälkeen pidettävillä tiimitehtäväsessioilla muodostuu kuhunkin tiimitehtäviin perustuva yksilö- ja tiimiarviointi. Opiskelijan yksilöosaamisen arviointi tapahtuu tiimitehtäviä koskevien testien perusteella ja tiimiosaamisen arviointi tapahtuu tiimitehtävistä palautettavien esitysten perusteella. Testeistä saatava yksilöarvosana on 0...2 arvosanaa ja tiimitehtävien esityksistä saatava tiimiarvosana on 0...3 arvosanaa. Kullakin tiimitehtäväsessiolla opiskelijan kokonaisarvosana muodostuu näiden summana. Opiskelijan saama opintojakson arvosana muodostuu tiimitehtäväsessioiden kokonaisarvosanojen keskiarvona.

Jokaisten tiimitehtävien testit ja palautukset on tehtävä kunkin tiimitehtäväsession aikana.

Hyväksytyn suorituksen arviointeja ei voi korottaa.

Objective

After completing the course, the student
• can handle mathematical expressions and formulas within the engineering framework.
• understands the principles of solving equations and can solve equations encountered within technical applications.
• understands the basics of vector algebra and can apply vectors for modelling and solving technical problems.
• understands the basics concepts of geometry and trigonometry, and can apply them in modelling and problem solving.
• understands the concept of function and knows basic properties of functions.
• can apply functions for modelling and solving technical problems.
• understands the basic concepts of matrix algebra.
• can apply simultaneous equations for modelling and solving technical problems.
• can apply correct mathematical notations within the engineering framework.

Content

• Real numbers
• Basic arithmetic operations and the order of operations
• Algebraic expressions
• First and second order of polynomial equations and inequalities
• Simultaneous linear equations
• Radical functions and equations
• Exponential and logarithmic functions and equations
• Angles and angular units
• Right triangle and trigonometry
• Trigonometric functions and the unit circle
• Trigonometric equations
• The sine and cosine rules
• Basic concepts of vector algebra and modelling with vectors
• Scalar product and cross product of two vectors
• Basics of matrix algebra, determinant, inverse of a square matrix
• Field-specific content

Evaluation scale

H-5

Qualifications

Introduction to mathematical sciences or corresponding skills.

Objective

After completing the course, the student
• can handle mathematical expressions and formulas within the engineering framework.
• understands the principles of solving equations and can solve equations encountered within technical applications.
• understands the basics of vector algebra and can apply vectors for modelling and solving technical problems.
• understands the basics concepts of geometry and trigonometry, and can apply them in modelling and problem solving.
• understands the concept of function and knows basic properties of functions.
• can apply functions for modelling and solving technical problems.
• understands the basic concepts of matrix algebra.
• can apply simultaneous equations for modelling and solving technical problems.
• can apply correct mathematical notations within the engineering framework.

Content

• Real numbers
• Basic arithmetic operations and the order of operations
• Algebraic expressions
• First and second order of polynomial equations and inequalities
• Simultaneous linear equations
• Radical functions and equations
• Exponential and logarithmic functions and equations
• Angles and angular units
• Right triangle and trigonometry
• Trigonometric functions and the unit circle
• Trigonometric equations
• The sine and cosine rules
• Basic concepts of vector algebra and modelling with vectors
• Scalar product and cross product of two vectors
• Basics of matrix algebra, determinant, inverse of a square matrix
• Field-specific content

Evaluation scale

H-5

Qualifications

Introduction to mathematical sciences or corresponding skills.

Objective

The aim is to increase the students' awareness of the content and significance of selling and marketing communications in general in international business and prepare them for an understanding of the concept of the international marketing mix. A further aim is to make the students understand cultural differences and customer behaviour in international business life. The student can work in International Business environment.

Content

- Elements of international marketing mix
- International marketing communications and selling
- Understanding cultural differences in international business

Location and time

Sepänkatu, Autumn 2018, 1 time at week

Materials

Any relevant book on Cross-cultural Communication, International Business and Multicultural Management. There are several in the library.
Recommended: Lewis, Richard. 2006: Multiculturalism observed: Exploring identity.
+other books from Richard Lewis. Daniels&Radebaugh.International Business. Various version available.

Good examples of e-books available at Turku UAS library:

1) Paliwoda, Stanley, Turnbull .2013.Research in International Marketing. available as an e-book in FINNA.

2) Kim, Young Yun. 2001. Becoming intercultural : an integrative theory of communication and cross-cultural adaptation
3) Cotton, Gayle. 2013. Say anything to anyone, anywhere : 5 keys to successful cross cultural communication.
4) Warren, Thomas L. 2017. Cross-cultural Communication: perspectives in theory and practice. Introduction and chapter 3.
5) Sigala, Marianna ; Christou, Evangelos. 2006. Global trends and challenges in services
6) Niemeier, Campbell and Dirven. 1998. The cultural context in business communication.

7) Books on International Marketing or Global Marketing.
Hofstede: https://www.hofstede-insights.com/product/compare-countries/

Teaching methods

The study unit is carried out using Innopeda -methods. Students will take responsibility on their learning and partly also decide the content of the course.

Employer connections

There is an inbound connection to the working life in the exercises and lectures.

Exam schedules

No exam, no retakes.

International connections

Innopeda, Learning By Doing. Flipped learning - students prepare interesting topics and share their findings.

Completion alternatives

No optional versions for this course.
There are similar courses in Campusonline. Check with your tutor, if such course is accredited for your study program and degree.

Student workload

5 ects equals 133 hours of students work. In this course estimated to be:
Group work 35 h (groups are expected to prepare for topics)
Independent work 62 h (preparation for classes, research for own topic, writing a report on a chosen country
Contact hours 36 h

Content scheduling

1. Introduction to the course,
2. Forming of groups, assigning of themes, explanation of the course content and report.
3.Cultural Communication - small talk.

Each week International Business Communication activity - chosen topics by students. See Its platform for more details.
Examples of topics:
Non verbal communication, Dress code in Business, Hierarchy and Organizational aspects of Business, Do's and Don´ts in Business Culture / Meetings, Prospecting new intern. markets, Sales process examples, Sales negotiations, Problem solving in different cultures, Leadership cultures, Buyer-seller relationship and trust.

Further information

There is no exam. Failing this course means the student has to attend next course or a similar one.

Evaluation scale

H-5

Assessment methods and criteria

Participation in all:
-12 theoretical and practical learning sessions: Teacher assessment and peer assessment.
Minimum to pass: 50% attendance AND returned assignment (report).
1) Essay Cultural identity - peer reviewed
2) Report on chosen business culture, 60% of the final grade, graded 1-5
3) Review of two (2) reports by anonymous students
Report / essay on chosen business culture and attendance % gives the basis for the evaluation. Activity and attendance raises or lowers the grade.

Assessment criteria, fail (0)

• Fail (0)
One of these results to failing:
1) The student is absent without valid reasons more than 50%.
2) The student does not participate into team work and
the student has failed to participate into simulation activities.
3) Immediate failing: The report on chosen culture is missing/ not returned within required time according to Turku UAS degree regulations.

Assessment criteria, satisfactory (1-2)

• Satisfactory (1)
The student has demonstrated limited knowledge and understanding of the main areas of the course. The student shows some difficulties in applying his/her knowledge and understanding of the course content in the workshops. The student demonstrates little ability to gather and interpret relevant data to inform judgments that include into the report about what is asked for the assignments. The student has difficulties in communicating his/her ideas in the workshops, and the assignments.
Report: Report reaches satisfactory level, but they are limited / narrow and lacking analytical thinking. Or the references are very limited. At least two of the theories must be used in order to pass, and the more you use the better the final grade.

Assessment criteria, good (3-4)

• Good 3
The student has demonstrated good knowledge and understanding of the main areas of the course. The student shows s/he can apply his/her knowledge and understanding of the course content in the workshops and in the preparation of the team topic. The student demonstrates good ability to gather and interpret relevant data to inform judgments that include reflection about what is asked for the assignment(s). The student is able to communicate his/her ideas in the workshops and the assignments. All the tasks are analytical, and well done.
Report: All the tasks are analytical, and well done. They represent high quality in terms of references, length and analytical thinking as well as connection presented aspects. It is clear that the books and articles related are read and it shows in the final report, with references, also connection to the real working life is clear and the student has reflected his / her own learning process analytically also in the self evaluation. At least two of the cultural theories must be used in order to pass, and the more you use the better the final grade.
Missing 2 review assignments lower the calculated grade by 0,3 (If your calculated grade is 3,6 it goes down to 3,3 and results to 3).

Grade 4 is better than 3, yet does not fulfill enough of the criteria for grade 5.

Assessment criteria, excellent (5)

• Excellent 5
The student has demonstrated very good knowledge and understanding of the main areas of the course and shows keen interest to learn. The student shows s/he can apply his/her knowledge and understanding of the course content in the workshops in a professional manner. The student demonstrates very good ability to gather and interpret relevant data to inform judgments that include reflection about what is asked for the assignment(s). The student is able to communicate clearly his/her ideas. The student is able to communicate his/her ideas in the workshops, and the assignment report in a professional way. References and theories are used in the report and it is clear that the student has an understanding of the theory. Writing is analytical and logical in content. A minimum of three (3) references for an excellent grade. Critical and well grounded review to peers. (Physical attendance more than 70%.)

Objective

The aim is to increase the students' awareness of the content and significance of selling and marketing communications in general in international business and prepare them for an understanding of the concept of the international marketing mix. A further aim is to make the students understand cultural differences and customer behaviour in international business life. The student can work in International Business environment.

Content

- Elements of international marketing mix
- International marketing communications and selling
- Understanding cultural differences in international business

Evaluation scale

H-5

Objective

After completing this course the studentis able to differentiate between various internationalization modehas an insight into the environment, process and operations of international market expansionknows the foundations on whichthe decisions concerning market entry strategies are madeis able to plan and implement marketing operations

Content

Content:decisions of whether to internationalize, how to internationalize and the factors influencing these decisionsmarket analysis and making decision on which markets to entermarket entry strategies and the models of implementing themmarketing approaches for today’s digitalized business environmentsmarketing research and designing international marketing programme

Evaluation scale

H-5

Objective

Students become acquainted with studying in university of applied sciences, e.g. the importance of planning the use of time, and large amount of independent work. The student understands the importance of study skills for the ability to study and as a working life skill. They also know career opportunities in industrial management and engineering.

Content

study skills
keeping to a schedule
jobs in industrial management and engineering
professional identity

Evaluation scale

H-5

Objective

After completing the course, a student can:
- calculate product costs and set the price to a product pr service

- utilize contribution margin analysis in various short-term calculations

- utilize linear programming

- make investment calculations

- prepare the separate budgets which lead to the main budgets

Content

- pricing
- short-term alternative calculations
- linear programming
- investment calculations
- budgeting

Materials

The material needed for studying is mainly in the electronic learning environment (ITslearning). Part of the material consists of other literature in the field, magazines and material possibly provided by companies.
Literature:
Horngren et al., Introduction to Management Accounting (2008 or later),
Drury C. 2004. Management and Cost Accounting 6th Edition. Thomson Learning. London.
Other applicable source literature, for example Management accounting (Neilimo), Company accounting (Ikäheimo, Lounasmeri, Walden) or Accounting (Jormakka). Financial management and cost accounting, Järvenpää, Marko et al.

Teaching methods

Lectures, assignments, exploratory learning, cases and exam. Possible assignments from different companies.

Exam schedules

To be discussed in the first lecture in connection with the review of the implementation plan.

International connections

Pedagogical methods emphasize exploratory learning and problem-oriented learning. Sustainable development is integrated as part of the implementation, and it can be seen, for example, through ESG.

Completion alternatives

No alternate way.

Student workload

Literature, active participation in lectures and exercises. Assignments are given both orally and in writing during lectures. All assignments are returned, which is a prerequisite for getting a grade. An empty document or file is interpreted as a return. At the end of the implementation, a self-evaluation and possible group evaluations are performed, which must be done and returned to receive a grade.
The implementation may include assignments given by companies.

Estimated workload:
• 135 hours of work

Content scheduling

The aim of the implementation is to give an overview of business control systems, the internal economy of operations and the importance of strategic management accounting in the implementation of the company's strategy.

The student deepens and expands his knowledge so that he knows how to use management methods and management accounting as a management aid in both strategic and operational functions. As individual themes, the implementation includes elements related to profitability analysis, planning, monitoring, forecasting and decision-making.

Further information

To be discussed in the first lecture in connection with the review of the implementation plan.

Evaluation scale

H-5

Assessment methods and criteria

The course is built on the principles of continuous assessment so that the integrated assessment of the process leads to final results. Assessment is versatile and comprehensive because it is related to the entire learning process. Typically, teamwork includes a group/team peer review, which is part of the formation of the overall grade and a mandatory task.

Assessment criteria, fail (0)

All tasks and/or Cases have not been made or returned. The summed up result for the assignments does not exceed 50% of the total score.

Assessment criteria, satisfactory (1-2)

All Tasks and Case(s) Made and Returned. The summed up result of assignments and Case(s) is 50% - 65% of the total score.

Assessment criteria, good (3-4)

All Tasks and Case (s) Made and Returned. The summed up result of assignments and Case(s) is 66% - 85% of the total score.

Assessment criteria, excellent (5)

All Tasks and Case (s) Made and Returned. The summed up result of assignments and Case(s) exceeds 85 %.

Objective

The student creates an overall picture of the managerial tasks and is able to take responsibility for a team. He/she can analyze and interpret the behavior of individuals and groups, and is able to act in a constructive manner within a work community and to assess the impact of his/her own behavior on it. The student internalizes the idea of constant development as a tool for developing the whole organization and the well-being of a work community.

After completing this course students will be able to obtain information about the quality, environmental and safety systems, to apply these standards in practice and know how to play an active role in maintaining these systems. Students are able to do a simple risk and environmental impact assessment, process description and they can use procedures that commonly used in continuous improvement processes.

Content

Leadership
Management Systems
Organizational theories
Managerial and subordinate competence
Motivation and competence development
Quality, environmental and safety standards, process descriptions, and the development methods and their application in practice.

Materials

-

Teaching methods

-

Exam schedules

-

International connections

-

Completion alternatives

-

Student workload

-

Content scheduling

-

Further information

-

Evaluation scale

H-5

Assessment methods and criteria

-

Assessment criteria, fail (0)

-

Assessment criteria, satisfactory (1-2)

-

Assessment criteria, good (3-4)

-

Assessment criteria, excellent (5)

-

Objective

Student can:

•Recognize basic problems in costing and find solutions for them

•Apply different solutions regarding material, work and capital costs

•Allocate costs to different cost pools

•Recognize different cost structures in different products

•Utilize costing methods in allocation of products´ costs to different pools

•Formalize prices profitably by using knowledge regarding cost structures

•Create basic budget

•basics of bookkeeping of a company including the financial statement

Content

•Basics of costing
•Material, work and capital costs
•Cost pools
•Cost structures
•Process costing
•Job order costing
•Activity based costing
•Pricing by costing
•Basics of budgeting
•Basics of Bookkeeping
•Financial Statement

Materials

Material electronically on a learning platform. Appropriate source literature, for example, Management Accounting (Neilimo), Company Accounting (Ikäheimo, Lounasmeri, Walden) or Accounting (Jormakka).

Teaching methods

Lectures, assignments and cases.

Exam schedules

Agreed at the beginning of the course.

International connections

Innopeda, student-centered learning.

Completion alternatives

As agreed no exam.

Student workload

Literature studies, meaningful participation in lectures and assignments. Assignments are given both orally and in writing during lectures. All assignments will be returned, which is a prerequisite for receiving a grade. At the end of the implementation, a self-assessment and possible group assessments are carried out, which must be done and returned in order to receive a grade.
Implementation may include a business assignment or assignments
Estimated workload
• 135 hours of work

Further information

The final structure of the implementation will be agreed together at the beginning of the implementation. At the end of the implementation, self-assessment and possible group assessment, which are independent assignments / returns. Assignments are given in lectures orally and in writing.

Evaluation scale

H-5

Assessment methods and criteria

Course attendance and activity, quality of returned course assignments, examination

Assessment criteria, fail (0)

All tasks and/or Cases have not been made or returned. The summed up result for the assignments does not exceed 50% of the total score.

Assessment criteria, satisfactory (1-2)

All Tasks and Case(s) Made and Returned. The summed up result of assignments and Case(s) is 50% - 65% of the total score.

Assessment criteria, good (3-4)

All Tasks and Case (s) Made and Returned. The summed up result of assignments and Case(s) is 66% - 85% of the total score.

Assessment criteria, excellent (5)

All Tasks and Case (s) Made and Returned. The summed up result of assignments and Case(s) is 66% - 85% of the total score.

Objective

After completing this course students will be able to obtain information about the quality, environmental and safety systems, to apply these standards in practice and know how to play an active role in maintaining these systems.

Content

Quality, environmental and safety standards, process descriptions, and the development methods and their application in practice.

Evaluation scale

H-5

Objective

the student is able to:

- use marketing mix

- recognize the possiblities of the developing technologies in marketing

- recognize and apply the methods of digital marketig and selling

Content

marketing communication
digital business
social media

Evaluation scale

H-5

Objective

Student obtains the skills and knowledge required for basic courses of mathematical sciences within polytechnical studies.

Content

• Real numbers
• Basic arithmetic operations and the order of operations
• Fractions
• Powers, roots and rational exponents
• Polynomials and polynomial equations of 1. and 2. degree
• Simplifying rational expressions
• Percentages
• Simultaneous linear equations
• Lines and parabolas
• Concepts of variable and function
• Graphs of functions and interpretation of graphs
• Basics of geometry and trigonometry
• International system of units, unit conversions
• Calculations involving quantities and units
• Field-specific content

Evaluation scale

H-5

Objective

The student is able:                                                                                 
- to use the CRM software
- to evaluate how CRM systems are connected in company's enterprise resource planning systems
- to make proposals for the development of information systems
- to use constantly changing software
- to judge the need for continuous learning of software 

Content

CRM software as a sales support
CRM system as part of the ERP system
Case 
 

Evaluation scale

H-5

Objective

After completing the course the student can:
- describe the most important software application types and their typical features
- discuss the selection of a proper solution technology
- define the main concepts of programming such as source code, compiler, variable and data type
- read program code written by someone else
- utilize the most important decision and control structures
- recognize basic object-oriented concepts (class and its members, object, reference, exceptions)
- design and implement simple software applications
- draw a flow chart of the program.

Content

- software application structure
- development environment and tools
- variables and data types
- functions
- decision and control structures
- arrays and lists

Materials

Python Basics: A Practical Introduction to Python3 4th edition by David Amos,Dan Bader,Joanna Jablonski, Fletcher Heisler, ISBN:9781775093329 (paperback), ISBN:9781775093336 (electronic)

Teaching methods

Learning by programming

Exam schedules

The course is completely based on evaluated exercises. Grade is based only the cumulative points, 28 is the minimum to pass and 60 points is equivalent to grade 5.

Compensating exam must be completed within the first month of the start of the course.

Completion alternatives

The course can be fully compensated with an exam where a student can demonstrate his or he skills. the exam that must be done within a month of the start of the course.
The exam is done in e-exam space. A student must enrol to the exam, book a place iin the e-exam space and inform the teacher of the time.

Student workload

81 hours total work, weekly lecture and programming classes and independent work with quizzes.

Content scheduling

The course consists of seven topics for each topic there is a lecture, a quiz (5 ponts) and a programming lab (5 points)
-introduction, basic syntax, and input and output in the console
1: variables and types
2: operators and branching
3: loops (for and while)
4: functions
5: collections (list, tuple, set, dictionary)
6: file IO,
7: more on functions (event and callback functions)

Evaluation scale

H-5

Assessment criteria, fail (0)

<40% (28 points)

Assessment criteria, satisfactory (1-2)

28-43 points

Assessment criteria, good (3-4)

44-59 points

Assessment criteria, excellent (5)

60 points

Qualifications

Basic computer skills

Objective

The students learn critical use of theoretical and methodological sources in their own field of study and get used to write about their own field of study. Students can draft a viable plan for their Bachelor’s thesis and start it.

Evaluation scale

H-5

Objective

The students learn critical use of theoretical and methodological sources in their own field of study and get used to write about their own field of study. Students can draft a viable plan for their Bachelor’s thesis and start it.

Evaluation scale

H-5

Objective

Students can report on their Bachelor’s thesis flawlessly both orally and in writing.
Students have to pass The Maturity Test.
Students have to write Publication concerning Thesis Subject

Evaluation scale

H-5

Objective

Students can report on their Bachelor’s thesis flawlessly both orally and in writing.
Students have to pass The Maturity Test.
Students have to write Publication concerning Thesis Subject

Evaluation scale

H-5

Objective

Students can report on their Bachelor’s thesis flawlessly both orally and in writing.
Students have to pass The Maturity Test.
Students have to write Publication concerning Thesis Subject

Evaluation scale

H-5

Objective

The purpose of the practical training is to deepen the students professional skills in work in practise. At the same time, the student gets familiar with work places in the field, employees´ job descriptions and tasks, work safety and machines and devices. The student develops his/her cooperative skills and learns to assess the keeping up in his/her work and development as a member in a work community.

Content

practical training is guided

Evaluation scale

Hyväksytty/Hylätty

Objective

- LEAN thinking and philosophy
- Process thinking and describing
- Problem solving and continuous development eg DMAIC, use of Kaizen
- Six sigma, Statistical process control SPC
- Process improvement, eg. BPR

Content

- LEAN thinking and philosophy
- Process thinking and describing
- Problem solving and continuous development eg DMAIC, use of Kaizen
- Six sigma, Statistical process control SPC
- Process improvement, eg. BPR

Evaluation scale

H-5

Objective

Students can:Recognize different parts in industrial product data management (PDM)Analyse needs in product data management regarding products´ life cycleForm product data specifications to products from different process point-of-viewsApply product data knowledge in different cases.

Content

Principle theories of PDMExamples from real world casesPDM in ´Defining PDM needs in companies

Materials

Lecture materials and other reading in Its learning.

Product Lifecycle Management; Antti Saaksvuori, Anselmi Immonen, 2002

Tuotetiedon hallinta ja tuotekonfigurointi; Asko Martio

Books of Product Data Management

Teaching methods

By listening, reading, examining, analyzing, synthesizing, telling and writing to learn more of PLM.

Exam schedules

Hand written EXAM is held Mo 11.12.2024.
Re-exam can be taken two times. Time will be informed later at the end of the course.

International connections

Lectures, learning by doing, PBL, Information searching, small group work.

Sustainable development goals:
4. Quality education
5. Gender equality
9. Sustainable industry and innovations
12. Responsible consumption and production
13. Climate action

Completion alternatives

no

Student workload

3 cr = 80 hours students work.

12 hours lectures, exam and presentations
60 hours individual exercises and group work given during the lecturers.
Exam + preparations 8 hours.

Content scheduling

Autumn 2024.
Timetable will be clarified in the beginning of the course.

Basic theories of PDM
Items Management
Document management
Product structure management
Workflow and change management
IT –systems to manage Product related data.
PDM-system collecting sustainability information.

Examples from real world cases
PDM in ´selected company Oy ´
Analyzing and defining PDM needs in companies

Further information

Discussion during lectures, ITS-learning and e-mail.

Evaluation scale

H-5

Assessment methods and criteria

Exam, presentation and project report of assignment will be evaluated for grading.
For final grading, weight of Exam (F-5) is 50% and lecture assignments weight is (F-5) 50%.
It is required 40% of the points to pass the exam.
Timetables of the assignments will be agreed in the beginning of the course.

Evaluation of the assignments will be done according to following criteria:
- Treatment of the subject (perspective, scale)
- Combining theory and practice
- Critical and analytical approach
- Clarity and structure of both the report and the presentation
- The extensive use of information sources (min three)

Assessment criteria, fail (0)

Exam Failed and
Assignments undone and not returned.

Assessment criteria, satisfactory (1-2)

The content and structure of the report or the exam are weak in scope and coverage. The formatting and clarity of the report need significant improvement. The analysis and utilization of information lack criticality, and the conclusions are insufficient or missing. The use of sources and references is inadequate. Calculations, tables, and images are presented poorly, with many errors in the results. Some assignments were submitted late.

Assessment criteria, good (3-4)

The content and structure of the report and the exam are weak in scope and comprehensiveness. The formatting and clarity of the report need significant improvement. The analysis and utilization of information lack critical thinking, and the conclusions are insufficient. The use of sources and references is inadequate. Calculations, tables, and images are poorly presented, with some errors in the results. Some assignments were submitted late.

Assessment criteria, excellent (5)

The content and structure of the report or the exam are correct, clear, and detailed. The appearance is polished and well-finished. The text is clear, varied, precise, and reflective. There are no errors in the calculations, images, or tables. The work shows extensive background research and consideration, as well as a combination of practical and theoretical elements. Assignments were submitted in time.

Objective

Students can:Recognize different parts in industrial product data management (PDM)Analyse needs in product data management regarding products´ life cycleForm product data specifications to products from different process point-of-viewsApply product data knowledge in different cases.

Content

Principle theories of PDMExamples from real world casesPDM in ´Defining PDM needs in companies

Materials

Lecture materials and other reading in Its learning.

Product Lifecycle Management; Antti Saaksvuori, Anselmi Immonen, 2002

Tuotetiedon hallinta ja tuotekonfigurointi; Asko Martio

Books of Product Data Management

Teaching methods

By listening, reading, examining, analyzing, synthesizing, telling and writing to learn more of PLM.

Exam schedules

Hand written EXAM is held Mo 4.11.2024.
Re-exam can be taken two times. Time will be informed later at the end of the course.

International connections

Lectures, learning by doing, PBL, Information searching, small group work.

Sustainable development goals:
4. Quality education
5. Gender equality
9. Sustainable industry and innovations
12. Responsible consumption and production
13. Climate action

Completion alternatives

no

Student workload

3 cr = 80 hours students work.

27 hours lectures, exam and presentations
39 hours individual exercises and group works given during the lecturers.
Exam + preparations 14 hours.

Content scheduling

Autumn 2024.
Timetable will be clarified in the beginning of the course.

Basic theories of PDM
Items Management
Document management
Product structure management
Workflow and change management
IT –systems to manage Product related data.
PDM-system collecting sustainability information.

Examples from real world cases
PDM in ´selected company Oy ´
Analyzing and defining PDM needs in companies

Further information

Discussion during lectures, ITS-learning and e-mail.

Evaluation scale

H-5

Assessment methods and criteria

Exam, presentations, project reports of assignments will be evaluated for grading.
For final grading, weight of Exam (F-5) is 50% and lecture assignments weight is (F-5) 50%.
It is required 40% of the points to pass the exam.
Timetables of the assignments will be agreed in the beginning of the course.

Evaluation of the assignments will be done according to following criteria:
- Treatment of the subject (perspective, scale)
- Combining theory and practice
- Critical and analytical approach
- Clarity and structure of both the report and the presentation
- The extensive use of information sources (min three)

Assessment criteria, fail (0)

Exam Failed and
Assignments undone and not returned.

Assessment criteria, satisfactory (1-2)

The content and structure of the report or the exam are weak in scope and coverage. The formatting and clarity of the report need significant improvement. The analysis and utilization of information lack criticality, and the conclusions are insufficient or missing. The use of sources and references is inadequate. Calculations, tables, and images are presented poorly, with many errors in the results. Some assignments were submitted late.

Assessment criteria, good (3-4)

The content and structure of the report and the exam are weak in scope and comprehensiveness. The formatting and clarity of the report need significant improvement. The analysis and utilization of information lack critical thinking, and the conclusions are insufficient. The use of sources and references is inadequate. Calculations, tables, and images are poorly presented, with some errors in the results. Some assignments were submitted late.

Assessment criteria, excellent (5)

The content and structure of the report or the exam are correct, clear, and detailed. The appearance is polished and well-finished. The text is clear, varied, precise, and reflective. There are no errors in the calculations, images, or tables. The work shows extensive background research and consideration, as well as a combination of practical and theoretical elements. Assignments were submitted in time.

Objective

Student can:
- Recognize how product development and R&D processes and activities are related to company´s business
- Explain product development processes´ phases and content
- Utilize different tools to enhance and facilitate creativity and development
- Lead and manage basic R&D projects
- Understand the context of service business and productizations
- Define productizations´ needs in different cases
- Develop services to cover different needs in products´ life cycle
- Estimate financial needs of a product and productization processes
- Can present financing alternatives depending on the different financing needs
- Perform a product, project and investment profitability evaluation

Content

R&D in business context and as strategic asset
Product development processes and tools
IPR, quality and standards in product development
Service business processes and industrial context
Productizations processes
Corporate finance
Investment calculation methods
Profitability of the investment
Sources of finance

Evaluation scale

H-5

Objective

- ERP systems
- Production management theory bases
- ERP in production planning
- Practical exercises with ERP systems

Content

- ERP systems
- Production management theory bases
- ERP in production planning
- Practical exercises with ERP systems

Materials

Vollmann, Berry, Whybark and Jacobs: Manufacturing Planning and Control Systems for Supply Chain Management (5th edition).

Exercise instructions of this course:
Manufacturing in Microsoft Dynamics NAV 2013 (ITs-learning).

Common ERP literature

Lectures in ITS-Learning

Teaching methods

Learning by doing, using MS-Nav ERP software to simulate real production.
Peer learning and problem solving.

Exam schedules

Exam is done when ERP modelling and simulation is ready.
Exam and re-exam is held during lectures as agreed with lecturer.

International connections

Lectures, discussions, learning by doing, PBL, Information searching, small group work.

Sustainable development goals:
4. Quality education
5. Gender equality
9. Sustainable industry and innovations
12. Responsible consumption and production
13. Climate action

Completion alternatives

Not available.

Student workload

5 cr = 133 hours of students work. 

56 hours; lectures, classroom training
70 hours; studying the topic and modelling the factory operations to Ms-NAV

8 hours; preparation for exam
Exam 1 h

During this course student will model factory operations which are used to run manufacturing operation using ERP.

Content scheduling

Spring 2025.
Timetable will be clarified in the beginning of the course.
Content:
ERP common things
Manufacturing Setup and capacities
Items and production Bill of Materials
Routings/ Capcity bills
Production Orders and Shop Loading
Production Order Processing, Finishing Orders and Reporting
Sales Order Planning, Forecasting and MPS
Planning and additional Planning Topics
Subcontracting

Further information

Discussion during lectures, ITS-learning and e-mail.

Evaluation scale

H-5

Assessment methods and criteria

After completing the course, student will be able to:
set up new capacity in ERP
set up new product information in ERP
set up new BOMs and routings in ERP
can monitor machine shop load in ERP
create production orders and schedule in ERP
Input sales orders in ERP
run basic planning operation in ERP.
terminology related to ERP.

Evaluation will be done during the demonstration by explaining the activities required to run ERP in production.
Questioner in ITS-learning is done after demonstration individually.

Assessment criteria, fail (0)

Demonstration of ERP has not been done or questione is not answered.

Assessment criteria, satisfactory (1-2)

Demonstration of simulation returned late. Shows poor knowledge and skills in mastering terminology, topics and use of software and there are major dysfunctions regarding solutions and functions of simulations. Questioner returned and approved.

Assessment criteria, good (3-4)

Demonstration of simulation returned in time. Shows good knowledge and skills in mastering terminology, topics and use of software but there are minor dysfunctions regarding solution and functions of simulations. Questioner returned and approved.

Assessment criteria, excellent (5)

Demonstration of simulation returned in time. Shows excellent knowledge and skills in mastering terminology, topics and use of software. Questioner returned and approved.

Objective

The aim of the study unit is to introduce to the students the concept of risk management. The students learn to recognise various risks involved in business operations and to know the methods used to avoid them. The course emphasises the systematic approach required in risk management and the fact that risk management must be an integral part of business management.

Content

The process of risk management
Various types of risks
Risk analysis and management

Teaching methods

Lectures
Group working
Reading and YouTube
Teams
Workshops
ITS-learning pages
Presentations

Exam schedules

All assignments and tasks are completed and returned in itslearning

International connections

Experiential learning, inquiry-based, case studies, collaborative, reflective, constructivism, and integrative

Completion alternatives

None

Student workload

53 hrs

Content scheduling

The process of risk management
Various types of risks
Risk analysis and management

Evaluation scale

H-5

Assessment methods and criteria

The assessment is based on a scale of: 1 - 5
Active participation in lessons 20%
Individual assignment 40%
Case Study 40%

Assessment criteria, fail (0)

The work does not reach the standard level of the course. There is no evidence of further reading or considered thought about the subject matter neither clear demonstration of familiarity with the various concepts.

Assessment criteria, satisfactory (1-2)

There is knowledge of core risk management material and concepts but the knowledge and the processing of knowledge is weak or limited. There is only little evidence of wider reading.

Assessment criteria, good (3-4)

The work is reasonably competent, though there may be some weaknesses. Knowledge of various risk management concepts is adequate and while there is evidence of reading beyond the class, it's patchy or not broad (3).
Reasoning; depth and breadth of reading (4)

Assessment criteria, excellent (5)

The work is well developed beyond that given; demonstrates sound conceptual knowledge in risk management and
The work reflect very high conceptual standard and demonstrate knowledge in risk management concepts and autonomous development of reasoning processing well beyond that given in class. There is clear evidence of depth and breadth in reading.

Objective

The student masters the basics of the German language and is able to communicate in simple everyday situations.

Content

The basics of German:
- pronunciation
- grammar
- everyday situations (oral and written)

Evaluation scale

H-5

Objective

Students active listening, sales, presentation, project management, debating and negotiation skills will develop.
After the study unit student can:
- handle objections
- handle negotiations
- master all steps of sales and salesproject/management processes 

Content

Practice of skillsets in real or simulated customer transactions to develop sales competences
Case studies, role-plays, presentations, exercises, project work and possibly sales competition

Materials

- During the lectures, it is important to take your own notes, as they are essential for the completion of the course.
- Lecture material will be distributed at the end of the course
- The course evaluation includes an exam, individual assignments and group assignments, which are based on the material discussed in the lectures.

Teaching methods

The course is based on independent work and group work.

Working is both independent remote working and face-to-face teaching, in which case we delve into a certain theme of the subject area by discussing and presenting the results of group work.

By participating in a sales competition

At the first lecture, students are asked for permission on the attendance list of the course's lectures.

Exam schedules

There is no exam.

International connections

The study course is implemented in accordance with innovation pedagogy, where studying is based on work-life-oriented learning and the development of innovation abilities. During the course, the student must play an active role and must independently take responsibility for his own learning and the implementation of learning tasks. The course is based on individual and group work, where the role of instructors is to support and guide the work.

Completion alternatives

Is not.

Student workload

The course consists of learning tasks to be done on adjacent floors.

More detailed descriptions of learning tasks and instructions on the course's own Itslearning platform.

1 ECTS corresponds to 27 hours of student work, i.e. 5 ECTS = 135 hours.

Attendance is mandatory for the course.

As a result of the implementation method, attendance at lectures is necessary. Passing the course requires at least 50% participation in the hikes.

Content scheduling

During the course, the student gets a versatile overview of sales, especially from a management perspective. During the course, e.g. the following subject areas/themes:

After completing the course, the student will be able to:
- apply the theories of sales competence and the sales process in practical sales discussions
- carries out the different stages of the sales conversation, from the opening of the conversation to getting a commitment from the customer

The course may also be implemented with the help of a working life project.
- proposes a solution based on needs mapping to the customer
- use the interaction skills required for the sales situation
- By participating in a sales competition

Timing:
Duration of the course, 1.1..-28.5.2025 (total of 12 short sessions)
A more detailed schedule of the course and the themes/topics of the next lessons are described on the course's Itslearning platform.

Further information

Communication to the teacher through the message of the itslearning platform.

Evaluation scale

H-5

Assessment methods and criteria

The course uses numerical evaluation.
Grades are used for successfully completed studies (5-step numerical scale):
5 = commendable
4 and 3 = good
2 and 1 = satisfactory
0 = rejected
The grade consists of:

- By participating in the sales situation of the lectures in the exercises 40%
- Demonstration of abilities in terms of sales and participation in the sales competition 40%
- Participation in lectures and the student's activity in lectures 20% (Lectures must be attended at least 50% in order to pass the course
All areas must be passed.

Assessment criteria, fail (0)

No performance.

Assessment criteria, satisfactory (1-2)

The student satisfactorily masters the basic concept of sales and understands its principles. The student can satisfactorily identify the opportunities and challenges of sales and can name only a few related actors and information sources. The student can satisfactorily identify how sales is related to his own field of study. The student can satisfactorily manage his own work, allocate resources to the tasks to be performed, work in a group and satisfactorily take into account the goals set by the teacher/assignment. The student is satisfactorily able to construct a concise and informative presentation and express himself in writing.
By participating in the Sales Competition.

Attendance at lectures at least 50-60 % in accordance. Activity in lectures at a satisfactory level.

Assessment criteria, good (3-4)

The student has a good command of the basic concepts of sales and understands its principle. The student is able to identify the opportunities and challenges of sales well and knows how to name actors and sources of information related to the topic. The student is able to identify well how sales are related to his own field of study. The student knows how to manage his own work well, allocates resources to the tasks to be performed and works in a group, and takes good account of the goals set by the teacher/assignment. The student is well able to construct a concise and informative presentation and express himself clearly in writing.
By participating in the Sales Competition.

Attendance at lectures at least 70-80 % in accordance. Activity at lectures at a good level.

Assessment criteria, excellent (5)

The student has an excellent command of the basic concepts of sales and understands its principle. The student is able to identify sales opportunities and challenges in an excellent and broader manner and knows how to name actors and information sources related to the topic. The student is excellent at describing how sales is related to his own field of study. The student is excellent at managing his own work, divides the resource between the tasks to be performed and works actively in the group, and takes excellent account of the goals set by the teacher/assignment. The student is excellently able to construct a concise and informative presentation and express himself clearly in writing.
By participating in the Sales Competition.

Attendance at lectures at least 90% in accordance. Activity at lectures at an excellent level.

Objective

After completing the course the student will be able to:
- explain the overall picture of the whole logistics chain in business
- describe the importance of efficient purchasing and material control, transportation, distribution and logistics services for the competitiveness of modern companies in global supply chain
- design a supply chain networkplan and calculate location decisions
- prepare and optimize distribution models
- manage and improve supply chain performance

Content

- Supply chain network models
- Role of inbound material flow, inventories, transportation and distribution in a global supply chain
- Impacts of location decisions to a supply chain
- Distribution models
- Supply chain performance metrics

Materials

Teacher's material.
Supplementary reading:
Christopher, Martin (2016). Logistics and Supply Chain Management. 5th edition. Pearson Education
Limited.

Student workload

Lectures 20%, assignments 80%. Attending lectures and completion of assignments.
Timetable: 6.9.2024-20.12.2024 (no lectures on week 42)
Please check the weekly lecture schedules from Lukkarikone.

Lectures 14 x 2 hours, assignments 53 hours.

Attendance 80% or more: 1 grade point, 60%-79%: 0,8 grade points, 40%-59%: 0,6 grade points, 20%-39%: 0,4 grade points, 0-19%: 0,2 grade points.

Active participation in presentations and completion of assignments required to pass the course. 50%: grade 1, 60%: grade: 2, 70%: grade 3, 80%: grade 4, 90% or more: grade 5.

Content scheduling

After completing the course, the student will be able to:
- explain the overall picture of the whole logistics chain in business
- describe the importance of efficient purchasing and material control, transportation, distribution and
logistics services for the competitiveness of modern companies in global supply chain
- design a supply chain network plan and calculate location decisions
- prepare and optimize distribution models
- manage and improve supply chain performance

Some topics:
- Supply chain network models
- Role of inbound material flow, inventories, transportation and distribution in a global supply chain
- Impacts of location decisions to a supply chain
- Distribution models
- Supply chain performance metrics

Evaluation scale

H-5

Assessment methods and criteria

Lectures and exam 50%, assignments 50%. Attending lectures, completion of class and home assignments, and exam.

Assessment criteria, fail (0)

The student has not actively participated in attendance classes and/or group work. The student has serious deficiencies in knowledge, performance and results. For example, there is a lack of self-directed information seeking or the required literature has not been read or the required tools and theories have not been used in assignments or non-participation in the required presentations or assignments are completely missing or have been returned late. COPYING of any kind is not allowed and will cause the course to be rejected.

less than 50% of the total points

Assessment criteria, satisfactory (1-2)

The tasks have been returned on schedule, but they are very narrow and incomplete or there are major flaws in the presentations. The student uses key concepts when talking about their findings and observations. Can describe, classify and list things. The outputs are descriptive, but do not contain your own reflection or insights. Individual theories or practical observations are not linked to a larger whole.

50-60-% of total points: 1
60-70-% of total points: 2

Assessment criteria, good (3-4)

The tasks have been returned on schedule, they are extensive and good and the instructed tools have been used. Source literature has been used in a variety of ways and the presentations are meritorious. The student understands entities and uses theory to describe them. Demonstrates the ability to apply some principle related to the subject area and is able to combine things. Utilizes the material and theory acquired in completing the tasks.

70-80-% of total points: 3
80-90-% of total points: 4

Assessment criteria, excellent (5)

There are special merits in completing the tasks and they are extensive and thorough. The student identifies critical success factors, understands theories and presents their findings with justification. Able to see areas for improvement and is a critical thinker. Can analyze cause-and-effect relationships and handles things insightfully. High-quality background material has been searched for, found and its use is justified.

90-100% of total points: 5

Objective

The course provides the student with understanding of the key building elements in sustainable development and corporate social responsibility strategy planning and implementation.

On completion of the course, the student should be able to:
- Critically relate to the notion of sustainable development (SD) through its human, social, economic and environmental aspects
- Understand and recognize the complexity of SD in the societal and entrepreneurial context
- Define the main elements of a company’s Corporate Social Responsibility (CSR)
- Critically relate to a CSR Strategy and its impact towards direct and indirect stakeholders

Content

Understanding the environment: the planet, the society, the community, the business
The pillars of sustainable development (SD): the 17 SDG’s and models for SD
Planning a SD strategy for a business
Implementing the SD strategy for a business
The Meaning and Importance of Corporate Social Responsibility (CSR)
The Role of Stakeholders in CSR
The Strategic Importance of CSR Implementation

Materials

- During the lectures, it is important to take your own notes, as they are essential for the completion of the course.
- Lecture material will be distributed at the end of the course
- The course evaluation includes an exam, individual assignments and group assignments, which are based on the material discussed in the lectures.

Teaching methods

The course is based on independent work and group work. The assignments are related to writing a research essay and implementing a business plan as a group project, as well as project management. In addition, work-life connection is promoted through external expert visits.

Working is both independent remote working and face-to-face teaching, in which case we delve into a certain theme of the subject area by discussing and presenting the results of group work.

At the first lecture, students are asked for permission on the attendance list of the course's lectures.

Exam schedules

There is an exam in the course. Assessment is based on learning tasks. The dates for the returns of individual learning tasks (individual and group work) are mentioned in Itslearning.

Passing the course requires completion of the group task section, at least 50% attendance in classes and passing the exam.

International connections

The study course is implemented in accordance with innovation pedagogy, where studying is based on work-life-oriented learning and the development of innovation abilities. During the course, the student must play an active role and must independently take responsibility for his own learning and the implementation of learning tasks. The course is based on individual and group work, where the role of instructors is to support and guide the work.

Completion alternatives

No.

Student workload

The course consists of learning tasks to be done on adjacent floors, an extensive individual essay and a business plan to be done as group work, as well as a responsibility analysis. The business plan of one's own company is presented to other small groups.
More detailed descriptions of learning tasks and instructions on the course's own Itslearning platform.

1 ECTS corresponds to 27 hours of student work, i.e. 5 ECTS = 135 hours.

Attendance is mandatory for the course.

As a result of the implementation method, attendance at lectures is necessary. Passing the course requires at least 50% participation in the hikes.

Content scheduling

- Corporate Social Responsibility
- Sustainable Development
- Circular Economy
- Cleantech

Timing: Duration of the course, 2/09/2024 - 14/12/2024 (a total of 13 short sessions) A more detailed schedule of the course and the themes/topics of the next lessons are described on the course's Itslearning platform.

The course may also be implemented with the help of a working life project.

Further information

Communication to the teacher through the message of the itslearning platform.

Evaluation scale

H-5

Assessment methods and criteria

The course uses numerical evaluation.
Grades are used for successfully completed studies (5-step numerical scale):
5 = commendable
4 and 3 = good
2 and 1 = satisfactory
0 = rejected
The grade consists of:

- Exam (individual performance) 40% of the course grade (Min 40 % of points)
- extensive group work 1 and 2 (includes a written section and a presentation) 40% of the course grade
- Participation in lectures and the student's activity in lectures 20% (At least 50% of lectures must be attended in order to pass the course.

Assessment criteria, fail (0)

No performance.

Assessment criteria, satisfactory (1-2)

The student satisfactorily masters the basic concepts of entrepreneurship and business operations and understands the principle of business planning. The student is satisfactorily able to identify the opportunities and challenges of sustainable business and can name only a few actors and sources of information related to the topic. The student can satisfactorily identify how sustainable business and entrepreneurship are related to their own field of study. The student can satisfactorily manage his own work, allocate resources to the tasks to be performed, work in a group and satisfactorily take into account the goals set by the teacher/assignment. The student is satisfactorily able to construct a concise and informative presentation and express himself in writing.

Attendance at lectures at least 50-60 % in accordance. Activity in lectures at a satisfactory level.

Assessment criteria, good (3-4)

The student has a good command of the basic concepts of entrepreneurship and business operations and understands the principle of business planning. The student is well able to identify the opportunities and challenges of sustainable business and is well able to describe and utilize a few actors and information sources related to the topic. The student knows how to recognize how sustainable business and entrepreneurship are related to their own field of study. The student knows how to manage his own work well, allocates resources to the tasks to be performed and works in a group, and takes good account of the goals set by the teacher/assignment. The student is well able to construct a concise and informative presentation and express himself clearly in writing.

Attendance at lectures at least 70-80 % in accordance. Activity at lectures at a good level.

Assessment criteria, excellent (5)

The student has an excellent command of the basic concepts of entrepreneurship and business operations and understands the principle of business planning. The student is able to identify the opportunities and challenges of sustainable business in an excellent and broader way and is able to name and utilize several actors and information sources related to the topic. The student is excellent at describing how sustainable business and entrepreneurship are related to their own field of study. The student is excellent at managing his own work, divides the resource between the tasks to be performed and works actively in the group, and takes excellent account of the goals set by the teacher/assignment. The student is excellently able to construct a concise and informative presentation and express himself clearly in writing.

Attendance at lectures at least 90% in accordance. Activity at lectures at an excellent level.

Evaluation scale

H-5

Evaluation scale

H-5

Evaluation scale

H-5

Evaluation scale

H-5

Evaluation scale

H-5

Evaluation scale

H-5

Evaluation scale

H-5

Evaluation scale

H-5

Objective

Student deepens his/her knowledge of business in a certain field

Evaluation scale

H-5

Objective

After studying the course the students understand the time value of money and is able to compare different investment alternatives. The student can estimate the profitability of an investment. He/she can optimize costs or profitability with Excel. He/she is able to use Excel in various problems of financial mathematics.

Content

Revision of Excel basics
Processing large datasets
Applying Excel for financial mathematics
Value added tax, inflation, indexes
Financing calculations
Investments
Matrix calculation
Profitability and cost optimization

Evaluation scale

H-5

Qualifications

Basics of Excel
Equations
System (pair) of equations
Functions
Matrix calculation
Derivatives

Objective

Students active listening, sales planning, prospecting, adaptive selling, and presentation skills will develop.
After the study unit student can handle objections handle negotiations and master all steps of sales process

Content

Principles of selling Sales process Different sales styles and customers
Law and Ethical issues
Sales skill development
Sales tools and their utilization
Industrial, key account, service, B to B and service sales
Key Account Management

Location and time

Fall semester 2018

Materials

Weitz, B. A., Castleberry S.B., Tanner Jr., J.F.: Selling, building partnerships, McGraw-Hill Irwing,7th edition
Jobber, D., Lancaster, G.: Selling and Sales Management, Pearson Education ltd.,
Articles, www pages and other material
Sales Training Student Field book (ESC)
Jonson, S. (1998), Who Moved My Cheese?
Lundin, S., C et all: Fish! A Remarkable Way to Boost Morale and Improve Results

Teaching methods

Theory, learning checks, case studies, role-plays, exercises, and presentations

Exam schedules

Final Learning Check in April

International connections

Lecture, group work, flipping the classroom teaching, learning checks, RDI material, reading comprehension, case studies, role-plays, exercises, and presentations. Final learning check

Completion alternatives

No alternative

Student workload

Workshops and lectures 30 hours, individual and group assignments 56, Pre assignments and preparation for quizzes and exam 49 hours

Content scheduling

Principles of selling and sales management
Sales processes
Different sales styles and customers
Sales Offers, Contracts, Law and Ethical issues
Sales competences development
Sales tools and their utilization
Expert, technical, B to B and service sales
Key Account Management

Further information

Part of the Sales Semester

Evaluation scale

H-5

Assessment methods and criteria

Attendance and active participation 30 %
Learning Checks 40 %
Final Learning check 30 % .
Each portion need to be attended/passed at least 50 %

Assessment criteria, fail (0)

Less than 50 % contribution to all evaluation criterias ( Attendance and active participation, Learning checks and Final Exam)

Assessment criteria, satisfactory (1-2)

The student has basic an understanding of the sales processes and can perform act in these processes by having the required skillsets and methods. The student is capable to understand principles of selling and customer interaction and has practiced the required skillsets with different methods and tools in real or simulated customer transactions. Students active listening, sales planning, execution and management, prospecting, consultative selling, supervisory and presentation skills have developed. The student can utilize handling objections, negotiations, closing, obtaining customer commitment and after sales.

Assessment criteria, good (3-4)

The student has adequate understanding of the sales processes and can perform sales professional person in these processes, including b to b and industrial service business by having adequate skillsets and methods. The student is capable to perform as sales professional by utilizing different sales styles, skills and tools under different stages and types of sales processes to add value in international business. The student is capable to understand strategic and operational levels of selling, different customer behavior, importance of sales leadership, key account management and customer interaction and has practiced the required skillsets with different methods and tools in real or simulated customer transactions. Students active listening, sales planning, execution and management, prospecting, consultative selling, supervisory and presentation skills have developed to a good level. The student can utilize well handling objections, negotiations, closing, utilization of various sales methods and tools, obtaining customer commitment and after sales.

Assessment criteria, excellent (5)

The student has a good an understanding of the sales processes and can perform act as a valuable sales professional person in these processes, including b to b and industrial service business by having the good skillsets and methods. The student is capable to perform as value adding sales professional by utilizing different sales styles, skills and tools under different stages and types of sales processes to add value in international business. The student is capable to understand strategic and operational levels of selling, different customer behavior, importance of sales leadership, key account management and customer interaction and has practiced the required skillsets with different methods and tools in real or simulated customer transactions. Students active listening, sales planning, execution and management, prospecting, consultative selling, supervisory and presentation skills have developed to a good level. The student can master handling objections, negotiations, closing, utilization of various sales methods and tools, obtaining customer commitment and after sales.

Objective

After completing this study unit student:
- understands technical 2D drawings and masters the basics of 2D drawing.
- is able to measure and mark correct dimensioning to the drawing.
- is able to use typical measurement tools used in a machine shop.
- understands the principles of CAD modelling.

Content

- types of technical drawings
- basics of 2D drawing, projection, section, measurements etc.
- use of basic measurement tools, Vernier caliper and micrometer
- basics of CAD-drawing, introduction to CAD software, exercises

Evaluation scale

H-5

Objective

After completing this study unit, the student will be able to:
- tell the basic processes of an enterprise- discuss the processes by applying process thinking- explain what is meant by value chain and supply chain management- discuss the main elements of operations management- describe the success factors of a supply chain and the influence of those factors to the customer service level, profitability and competitiveness of a company- explain the influence of eg purchasing, inventories and transportation on business economy and competitiveness- discuss the main principles and terminology of production planning and control- explain the role of production planning- combine the business processes and information systems to all the operations in a company. He/she understands the potentials of data processing in business operation with a view of development both to the internal operations of an enterprise and the demand/supply chain.

Content

- Processes and process thinking- Supply chain management and business economy- Role of different supply chain elements for the competitiveness of the company: purchasing, inventories and transportation as a part of logistics process- Measures of Profitability, Economy and Service Level- Basic Terminology and Aims of Operations management, Production and Production Control- Forms and Methods of Production- Production Scheduling- Principles of Production Control- Information Flows in Business Process- The Role and Principles of Information Management in Business Logistics- Basics of quality and environmental management

Evaluation scale

H-5

Objective

Students have computing skills: Word, PowerPoint
and Excel

Content

Word and PowerPoint
Excel

Evaluation scale

H-5

Objective

The target of the study course is to familiarize student to use of statistical methods. When course is completed, student can produce statistical data required in his/her work, and analyze it.

Content

- sampling methods and size of the sample
- presentation and interpretation of graphs
- measuring methods and scales
- standard deviation, standard error etc.
- correlation and regression

Evaluation scale

H-5

Objective

The target of the study course is to familiarize student to use of statistical methods. When course is completed, student can produce statistical data required in his/her work, and analyze it.

Content

- sampling methods and size of the sample
- presentation and interpretation of graphs
- measuring methods and scales
- standard deviation, standard error etc.
- correlation and regression

Evaluation scale

H-5

Objective

During the studies of operations management, the student will expand his/her knowledge about company processes. The student will be able to plan, manage and develop the production processes of goods and services, from both technical and economical point of view.

After completing the course the student will be able to describe the basics of the product development process. The student can name and use tools and theories (LEAN etc) for planning, managing and developing the production system. The student can also implement quality management in production. The student masters the main objectives, methods and performance indicators of production.

The student is able to discuss the different levels of production management and operations, and he/she can introduce ways to enhance the productivity. The student is able to assess the interdependencies between production and business.

Student is able to define different elements of logistics, costs and logistical features of products. Student understands the importance of logistics according strategy implantation and having competitive advance and economic situation of the enterprise.

Student is able to determine functions of organization or network from first supplier to end user.

Student is able to choose the most cost efficient procedures with the best service level.

Student understands the meaning of demand and is able to plan level of inventory with the simple methods.

Student is able to decide suitable methods of transportation according products logistical features and volume.

Content

operations management

- the basics of the product development process.

- LEAN etc. for planning, managing and developing the production system

- quality management in production.

- term of logistics and connection with basic operations of enterprise.

- arious elements of logistics, consist of costs of logistics

- logistical features of goods

- demand and it’s figures and forecasting

Evaluation scale

H-5

Objective

During the studies of operations management, the student will expand his/her knowledge about company processes. The student will be able to plan, manage and develop the production processes of goods and services, from both technical and economical point of view.

After completing the course the student will be able to describe the basics of the product development process. The student can name and use tools and theories (LEAN etc) for planning, managing and developing the production system. The student can also implement quality management in production. The student masters the main objectives, methods and performance indicators of production.

The student is able to discuss the different levels of production management and operations, and he/she can introduce ways to enhance the productivity. The student is able to assess the interdependencies between production and business.

Student is able to define different elements of logistics, costs and logistical features of products. Student understands the importance of logistics according strategy implantation and having competitive advance and economic situation of the enterprise.

Student is able to determine functions of organization or network from first supplier to end user.

Student is able to choose the most cost efficient procedures with the best service level.

Student understands the meaning of demand and is able to plan level of inventory with the simple methods.

Student is able to decide suitable methods of transportation according products logistical features and volume.

Content

operations management

- the basics of the product development process.

- LEAN etc. for planning, managing and developing the production system

- quality management in production.

- term of logistics and connection with basic operations of enterprise.

- arious elements of logistics, consist of costs of logistics

- logistical features of goods

- demand and it’s figures and forecasting

Evaluation scale

H-5

Objective

The student understands the importance of good supplier relationships. The student becomes familiar with the supplier management, supplier evaluation and supplier development. He/she understands what the quality processes and sustainable development include from the companies´ point of view. She/ he is also able to:
- look at a supply chain as a whole

- outline the key challenges in the supply chain and how the key challenges in supply can be approached

- use concepts and ways of thinking of supply chains

- describe the importance of efficient purchasing and material control, transportation, distribution and logistics services for the competitiveness of modern companies in global supply chain

- explain the importance of transparency and cooperation in the value chain

- describe the supply chain from the perspective of industry and trade

Content

Supplier evaluation
Supplier management and development
Quality-, environment-,occupational health- and safety systems
Cross-organizational co-operation
Basics of Supply Chain theory
Manufacturing network control
Distribution system planning
Supply Chain dynamics and control points
Developing a Supply Chain strategy
Supply Chain metrics
Supply Chain visibility

Evaluation scale

H-5

Objective

Student can:
- Basic knowledge regarding dangers in working environment

- Upkeep work safety processes in cooperation between customer and provider companies

- Upkeep awareness regarding fire safety.

Content

Work safety card

Evaluation scale

Hyväksytty/Hylätty

Objective

The student is able to act in a purposeful way in communicating and interacting in working life situations. He/she is able to take into consideration the receiver, the situation and the demands of the field and to communicate in an analytical, understandable and convincing manner.
The student is able and willing to develop his/her skills in the Finnish language and communication as part of his/her professional competence.

Content

Principles of writing in a formal style
Oral communication
Organizational communication

Evaluation scale

H-5

Objective

The student is able to act in a purposeful way in communicating and interacting in working life situations. He/she is able to take into consideration the receiver, the situation and the demands of the field and to communicate in an analytical, understandable and convincing manner.
The student is able and willing to develop his/her skills in the Finnish language and communication as part of his/her professional competence.

Content

Principles of writing in a formal style
Oral communication
Organizational communication

Evaluation scale

H-5

Objective

The student can
- describe the requirements for a successful business
- communicate goals of a business to various interest groups of a business.
- apply a marketing plan to reach customers
- apply customer oriented thinking in sales processe
- use customer-oriented practices in service

Content

Business environment
Marketing
Business planning
The significance of sales to the success of a firm
Sales Process
Customer service

Evaluation scale

H-5

Objective

Student deepens his/her knowledge of business in a certain field

Evaluation scale

H-5

Objective

The student understands the importance of good supplier relationships. The student becomes familiar with the supplier management, supplier evaluation and supplier development. He/she understands what the quality processes and sustainable development include from the companies´ point of view. She/ he is also able to:
- look at a supply chain as a whole

- outline the key challenges in the supply chain and how the key challenges in supply can be approached

- use concepts and ways of thinking of supply chains

- describe the importance of efficient purchasing and material control, transportation, distribution and logistics services for the competitiveness of modern companies in global supply chain

- explain the importance of transparency and cooperation in the value chain

- describe the supply chain from the perspective of industry and trade

Content

Supplier evaluation
Supplier management and development
Quality-, environment-,occupational health- and safety systems
Cross-organizational co-operation
Basics of Supply Chain theory
Manufacturing network control
Distribution system planning
Supply Chain dynamics and control points
Developing a Supply Chain strategy
Supply Chain metrics
Supply Chain visibility

Evaluation scale

H-5

Objective

the student is able to:

- use marketing mix

- recognize the possiblities of the developing technologies in marketing

- recognize and apply the methods of digital marketig and selling

Content

marketing communication
digital business
social media

Evaluation scale

H-5

Objective

The aim is to increase the students' awareness of the content and significance of selling and marketing communications in general in international business and prepare them for an understanding of the concept of the international marketing mix. A further aim is to make the students understand cultural differences and customer behaviour in international business life. The student can work in International Business environment.

Content

- Elements of international marketing mix
- International marketing communications and selling
- Understanding cultural differences in international business

Evaluation scale

H-5

Objective

The target of the study course is to familiarize student to use of statistical methods. When course is completed, student can produce statistical data required in his/her work, and analyze it.

Content

- sampling methods and size of the sample
- presentation and interpretation of graphs
- measuring methods and scales
- standard deviation, standard error etc.
- correlation and regression

Evaluation scale

H-5

Objective

Correct and comprehensible information is essential in decision-making.
• What is Data Management and Analyses?
• Why is it important/where and how to use it (different tools, etc.)
• What Excel is focused on as a work tool in this course

Content

Importing data from different sources and in different formats, entering data in the correct format
• Editing and cleaning the imported data to fit Excel
• Analyzing and visualizing formatted information
• Key functions
• Pivot, PowerPivot, PowerBI

Evaluation scale

H-5

Objective

The target of the study course is to familiarize student to use of statistical methods. When course is completed, student can produce statistical data required in his/her work, and analyze it.

Content

- sampling methods and size of the sample
- presentation and interpretation of graphs
- measuring methods and scales
- standard deviation, standard error etc.
- correlation and regression

Evaluation scale

H-5

Objective

This course offers the frame of reference, within which the student is given an opportunity to master key physical fundamentals and characteristic approaches in engineering:
- Make use of The International System of Units to interpret and explain engineering knowledge.
- Interpret and solve physical quantity equations together with their results and variations in physical quantities and their influences.
- Explain dependences between physical quantities by defining new physical quantities and interpreting natural phenomena.
- Evaluate validity and application of used physical and engineering concepts and methods.
- Generalize fundamental physical concepts and principles together with fundamental interactions and conservation laws as unifying element in physical phenomena.

Content

- Physics and measuring
- Linear motion
- Curvilinear motion
- Particle dynamics
- Work, power and energy
- Temperature and a change in it
- Thermal energy

Materials

INKINEN, Pentti, Jukka Tuohi. Momentti 1, insinöörifysiikka. Kustannusosakeyhtiö Otava.
INKINEN, Pentti, Reijo Manninen, Jukka Tuohi. Momentti 2, insinöörifysiikka. Kustannusosakeyhtiö Otava.
Lisäksi suositellaan: Kaavasto- ja taulukkokirjat, SFS Online.

Teaching methods

Opintojaksolla käsitellään sen sisältöön liittyviä keskeisiä perusteita ja toimintatapoja sekä tavoitteisiin liittyviä tiimitehtäviä ja niiden esityksiä.

Exam schedules

Ei tenttiä. Opintojakso koostuu osasuorituksista.

International connections

Lähi- ja etäopetus, ennakko- ja harjoitustehtävät, tiimitehtävät, tiimioppiminen, yksilöoppiminen, sähköinen oppimisympäristö.

Opintojaksolla kannustetaaan soveltamaan vastuullisuuden ja kestävän kehityksen periaatteita.

Student workload

Toteutus ECTS mukaisesti.

Opiskelija käyttää aikaa sisällön läpikäyntiin sekä tehtävien ratkaisuun ja esittämiseen.

Content scheduling

Opintojaksolla käsiteltävät sisällöt, oppikirjan otsikoiden mukaisesti, seuraavassa järjestyksessä:
- Fysiikka ja mittaaminen: Suure- ja mittayksikköjärjestelmät. Merkitsevät numerot. Käytännön ohjeita.
- Suoraviivainen liike: Siirtymä, keskinopeus ja keskivauhti. Hetkellinen nopeus. Kiihtyvyys. Tasaisesti muuttuva liike.
- Käyräviivainen liike: Paikka- ja nopeusvektorit. Kiihtyvyysvektori. Heittoliike. Suhteellinen nopeus.
- Hiukkasen dynamiikka: Newtonin ensimmäinen laki. Newtonin toinen laki. Massa, painovoima ja paino. Newtonin kolmas laki. Newtonin lakien sovelluksia. Kitka.
- Työ, teho ja energia: Työ. Teho. Liike-energia ja työ-energiaperiaate. Potentiaalienergia. Mekaanisen energian säilyminen.
- Lämpötila ja sen muuttuminen: Lämpötila ja sen mittaaminen. Kiinteiden aineiden ja nesteiden lämpölaajeneminen.
- Lämpöenergia: Lämpömäärä ja sisäenergia. Lämpökapasiteetti ja ominaislämpökapasiteetti. Olomuodon muutokset. Kalorimetria.
- Lämpöenergian siirtyminen: Konvektio. Johtuminen. Säteily.
- Sähköstatiikka: Sähkövaraus. Coulombin laki. Sähkökenttä. Gaussin laki. Potentiaali.
- Magneettikenttä: Magneettikenttä ja liikkuva varaus. Sähkövirran magneettikenttä.

Further information

Itlearning.

Evaluation scale

H-5

Assessment methods and criteria

Opiskelijan osaamista arvioidaan opiskelijatiimien saamien tiimitehtävien perusteella. Opiskelijan yksilöosaamisen arviointi tapahtuu tiimitehtäviä koskevien testien perusteella ja tiimiosaamisen arviointi tapahtuu tiimitehtävistä palautettavien esitysten perusteella.

Ensimmäisestä opintokokonaisuudesta on vain testi, joka arvioidaan hyväksytty/hyvätty ja joka on suoritettava omalla ajalla hyväksytysti, määräaikaan mennessä. Hylätty tai puuttuva testi alentaa opintojakson arvosanaa 1 numerolla.

Muiden opintokokonaisuuksien jälkeen pidettävillä tiimitehtäväsessioilla muodostuu kuhunkin tiimitehtäviin perustuva yksilö- ja tiimiarviointi. Näiden opintokokonaisuuksien testeistä saatava yksilöarvosana on 0...2 arvosanaa ja tiimitehtävien esityksistä saatava tiimiarvosana on 0...3 arvosanaa. Tiimitehtäväsessiolla opiskelijan kokonaisarvosana muodostuu näiden summana. Opiskelijan saama opintojakson arvosana muodostuu tiimitehtäväsessioiden kokonaisarvosanojen keskiarvona. Jokaisten tiimitehtävien testit ja palautukset kuuluvat opintojakson osaamistavoitteisiin ja ne on tehtävä kunkin tiimitehtäväsession aikana.

Hyväksytyn suorituksen arviointeja ei voi korottaa.

Objective

Competence objectives
After completing the course, the student
• understands the basic principles of differential and integral calculus
• can use derivatives to analyze functions
• can use differentials to approximate changes and errors
• knows how to use integrals in practical applications
• knows how to apply differential and integral calculus in modelling phenomena in
their field
• understands the basic principles of solving differential equations
• is able to use number sequences in modelling phenomena

Content

• Number Queues and Series
• Limits and Continuity of Function
• Definition of Derivative
• Differentiation Rules
• Applications of Derivative
• Techniques on Integration
• Rules of Integration
• Surface Areas and Volumes by Integration
• Differential Equations

Evaluation scale

H-5

Objective

After completing the course, the student
• can handle mathematical expressions and formulas within the engineering framework.
• understands the principles of solving equations and can solve equations encountered within technical applications.
• understands the basics of vector algebra and can apply vectors for modelling and solving technical problems.
• understands the basics concepts of geometry and trigonometry, and can apply them in modelling and problem solving.
• understands the concept of function and knows basic properties of functions.
• can apply functions for modelling and solving technical problems.
• understands the basic concepts of matrix algebra.
• can apply simultaneous equations for modelling and solving technical problems.
• can apply correct mathematical notations within the engineering framework.

Content

• Real numbers
• Basic arithmetic operations and the order of operations
• Algebraic expressions
• First and second order of polynomial equations and inequalities
• Simultaneous linear equations
• Radical functions and equations
• Exponential and logarithmic functions and equations
• Angles and angular units
• Right triangle and trigonometry
• Trigonometric functions and the unit circle
• Trigonometric equations
• The sine and cosine rules
• Basic concepts of vector algebra and modelling with vectors
• Scalar product and cross product of two vectors
• Basics of matrix algebra, determinant, inverse of a square matrix
• Field-specific content

Evaluation scale

H-5

Qualifications

Introduction to mathematical sciences or corresponding skills.

Objective

The student is able to act in a purposeful way in communicating and interacting in working life situations. He/she is able to take into consideration the receiver, the situation and the demands of the field and to communicate in an analytical, understandable and convincing manner.
The student is able and willing to develop his/her skills in the Finnish language and communication as part of his/her professional competence.

Content

Principles of writing in a formal style
Oral communication
Organizational communication

Evaluation scale

H-5

Objective

The aim of the course is to activate and develop the students’ field-relevant English language and communication skills. The students will gain professional skills in various spoken and written communicative situations encountered in working life and society. In addition, they will learn to utilize tools and techniques to further develop their skills in authentic, field-specific contexts. More specifically, students will focus on developing their language and communication skills in.
Upon completing the course, the students should have acquired skills to communicate at level B2 according to European Framework of Reference for Languages, which states that at B2-level students should be able to produce clear, coherent and well-structured texts, present detailed descriptions related to one’s field of interest, express and exchange opinions using fluent language, follow complex arguments, and read longer articles and reports.

Content

- writing professional, field-specific texts
- presenting and discussing field-specific topics in a professional manner
- reading field-specific texts and utilizing the information in professional contexts
- learning and using key terminology of their field
- becoming professional, autonomous language users in working life

Evaluation scale

H-5

Objective

The aim of the course is to activate and develop the students’ field-relevant English language and communication skills. The students will gain professional skills in various spoken and written communicative situations encountered in working life and society. In addition, they will learn to utilize tools and techniques to further develop their skills in authentic, field-specific contexts. More specifically, students will focus on developing their language and communication skills in.
Upon completing the course, the students should have acquired skills to communicate at level B2 according to European Framework of Reference for Languages, which states that at B2-level students should be able to produce clear, coherent and well-structured texts, present detailed descriptions related to one’s field of interest, express and exchange opinions using fluent language, follow complex arguments, and read longer articles and reports.

Content

- writing professional, field-specific texts
- presenting and discussing field-specific topics in a professional manner
- reading field-specific texts and utilizing the information in professional contexts
- learning and using key terminology of their field
- becoming professional, autonomous language users in working life

Evaluation scale

H-5

Objective

The student is able to act in a purposeful way in communicating and interacting in working life situations. He/she is able to take into consideration the receiver, the situation and the demands of the field and to communicate in an analytical, understandable and convincing manner.
The student is able and willing to develop his/her skills in the Finnish language and communication as part of his/her professional competence.

Content

Principles of writing in a formal style
Oral communication
Organizational communication

Evaluation scale

H-5

Evaluation scale

H-5

Evaluation scale

H-5

Evaluation scale

H-5

Evaluation scale

H-5

Objective

After completing this course students will be able to obtain information about the quality, environmental and safety systems, to apply these standards in practice and know how to play an active role in maintaining these systems.

Content

Quality, environmental and safety standards, process descriptions, and the development methods and their application in practice.

Evaluation scale

H-5

Objective

After completing the course the student can:
- describe the most important software application types and their typical features
- discuss the selection of a proper solution technology
- define the main concepts of programming such as source code, compiler, variable and data type
- read program code written by someone else
- utilize the most important decision and control structures
- recognize basic object-oriented concepts (class and its members, object, reference, exceptions)
- design and implement simple software applications
- draw a flow chart of the program.

Content

- software application structure
- development environment and tools
- variables and data types
- functions
- decision and control structures
- arrays and lists

Materials

Python Basics: A Practical Introduction to Python3 4th edition by David Amos,Dan Bader,Joanna Jablonski, Fletcher Heisler, ISBN:9781775093329 (paperback), ISBN:9781775093336 (electronic)

Teaching methods

Learning by programming

Exam schedules

The course is completely based on evaluated exercises. Grade is based only the cumulative points, 28 is the minimum to pass and 60 points is equivalent to grade 5.

Compensating exam must be completed within the first month of the start of the course.

Completion alternatives

The course can be fully compensated with an exam where a student can demonstrate his or he skills. the exam that must be done within a month of the start of the course.
The exam is done in e-exam space. A student must enrol to the exam, book a place iin the e-exam space and inform the teacher of the time.

Student workload

81 hours total work, weekly lecture and programming classes and independent work with quizzes.

Content scheduling

The course consists of seven topics for each topic there is a lecture, a quiz (5 ponts) and a programming lab (5 points)
-introduction, basic syntax, and input and output in the console
1: variables and types
2: operators and branching
3: loops (for and while)
4: functions
5: collections (list, tuple, set, dictionary)
6: file IO,
7: more on functions (event and callback functions)

Evaluation scale

H-5

Assessment criteria, fail (0)

<40% (28 points)

Assessment criteria, satisfactory (1-2)

28-43 points

Assessment criteria, good (3-4)

44-59 points

Assessment criteria, excellent (5)

60 points

Qualifications

Basic computer skills

Objective

Student can:
- Basic knowledge regarding dangers in working environment

- Upkeep work safety processes in cooperation between customer and provider companies

- Upkeep awareness regarding fire safety.

Content

Work safety card

Evaluation scale

Hyväksytty/Hylätty

Objective

Student can:

•Recognize basic problems in costing and find solutions for them

•Apply different solutions regarding material, work and capital costs

•Allocate costs to different cost pools

•Recognize different cost structures in different products

•Utilize costing methods in allocation of products´ costs to different pools

•Formalize prices profitably by using knowledge regarding cost structures

•Create basic budget

•basics of bookkeeping of a company including the financial statement

Content

•Basics of costing
•Material, work and capital costs
•Cost pools
•Cost structures
•Process costing
•Job order costing
•Activity based costing
•Pricing by costing
•Basics of budgeting
•Basics of Bookkeeping
•Financial Statement

Materials

Material electronically on a learning platform. Appropriate source literature, for example, Management Accounting (Neilimo), Company Accounting (Ikäheimo, Lounasmeri, Walden) or Accounting (Jormakka).

Teaching methods

Lectures, assignments and cases.

Exam schedules

Agreed at the beginning of the course.

International connections

Innopeda, student-centered learning.

Completion alternatives

As agreed no exam.

Student workload

Literature studies, meaningful participation in lectures and assignments. Assignments are given both orally and in writing during lectures. All assignments will be returned, which is a prerequisite for receiving a grade. At the end of the implementation, a self-assessment and possible group assessments are carried out, which must be done and returned in order to receive a grade.
Implementation may include a business assignment or assignments
Estimated workload
• 135 hours of work

Further information

The final structure of the implementation will be agreed together at the beginning of the implementation. At the end of the implementation, self-assessment and possible group assessment, which are independent assignments / returns. Assignments are given in lectures orally and in writing.

Evaluation scale

H-5

Assessment methods and criteria

Course attendance and activity, quality of returned course assignments, examination

Assessment criteria, fail (0)

All tasks and/or Cases have not been made or returned. The summed up result for the assignments does not exceed 50% of the total score.

Assessment criteria, satisfactory (1-2)

All Tasks and Case(s) Made and Returned. The summed up result of assignments and Case(s) is 50% - 65% of the total score.

Assessment criteria, good (3-4)

All Tasks and Case (s) Made and Returned. The summed up result of assignments and Case(s) is 66% - 85% of the total score.

Assessment criteria, excellent (5)

All Tasks and Case (s) Made and Returned. The summed up result of assignments and Case(s) is 66% - 85% of the total score.

Objective

Student can:
- Recognize how product development and R&D processes and activities are related to company´s business
- Explain product development processes´ phases and content
- Utilize different tools to enhance and facilitate creativity and development
- Lead and manage basic R&D projects
- Understand the context of service business and productizations
- Define productizations´ needs in different cases
- Develop services to cover different needs in products´ life cycle
- Estimate financial needs of a product and productization processes
- Can present financing alternatives depending on the different financing needs
- Perform a product, project and investment profitability evaluation

Content

R&D in business context and as strategic asset
Product development processes and tools
IPR, quality and standards in product development
Service business processes and industrial context
Productizations processes
Corporate finance
Investment calculation methods
Profitability of the investment
Sources of finance

Evaluation scale

H-5

Objective

Students active listening, sales planning, prospecting, adaptive selling, and presentation skills will develop.
After the study unit student can handle objections handle negotiations and master all steps of sales process

Content

Principles of selling Sales process Different sales styles and customers
Law and Ethical issues
Sales skill development
Sales tools and their utilization
Industrial, key account, service, B to B and service sales
Key Account Management

Location and time

Fall semester 2018

Materials

Weitz, B. A., Castleberry S.B., Tanner Jr., J.F.: Selling, building partnerships, McGraw-Hill Irwing,7th edition
Jobber, D., Lancaster, G.: Selling and Sales Management, Pearson Education ltd.,
Articles, www pages and other material
Sales Training Student Field book (ESC)
Jonson, S. (1998), Who Moved My Cheese?
Lundin, S., C et all: Fish! A Remarkable Way to Boost Morale and Improve Results

Teaching methods

Theory, learning checks, case studies, role-plays, exercises, and presentations

Exam schedules

Final Learning Check in April

International connections

Lecture, group work, flipping the classroom teaching, learning checks, RDI material, reading comprehension, case studies, role-plays, exercises, and presentations. Final learning check

Completion alternatives

No alternative

Student workload

Workshops and lectures 30 hours, individual and group assignments 56, Pre assignments and preparation for quizzes and exam 49 hours

Content scheduling

Principles of selling and sales management
Sales processes
Different sales styles and customers
Sales Offers, Contracts, Law and Ethical issues
Sales competences development
Sales tools and their utilization
Expert, technical, B to B and service sales
Key Account Management

Further information

Part of the Sales Semester

Evaluation scale

H-5

Assessment methods and criteria

Attendance and active participation 30 %
Learning Checks 40 %
Final Learning check 30 % .
Each portion need to be attended/passed at least 50 %