Sales and Customers (5cr)
Code: 3221018-3003
General information
- Enrollment
- 02.07.2020 - 11.12.2020
- Registration for the implementation has ended.
- Timing
- 01.08.2020 - 31.12.2020
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Arts Academy
- Teaching languages
- Finnish
- Teachers
- Milla Järvipetäjä
- Arja Tulonen
- Markus Hatakka
- Timo Linnossuo
- Teacher in charge
- Arja Tulonen
- Course
- 3221018
Unfortunately, no reservations were found for the realization Sales and Customers 3221018-3003. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.
Evaluation scale
H-5
Objective
,
Content
The course deals with the conditions for successful sales, the stages of the sales process, sales planning and management, identifying customer potential, customer understanding, purchasing behaviour of consumers and organizations, and managing customer relationships.