Study Guide

Objective

After completing this study unit, the student will be able to:
- tell the basic processes of an enterprise- discuss the processes by applying process thinking- explain what is meant by value chain and supply chain management- discuss the main elements of operations management- describe the success factors of a supply chain and the influence of those factors to the customer service level, profitability and competitiveness of a company- explain the influence of eg purchasing, inventories and transportation on business economy and competitiveness- discuss the main principles and terminology of production planning and control- explain the role of production planning- combine the business processes and information systems to all the operations in a company. He/she understands the potentials of data processing in business operation with a view of development both to the internal operations of an enterprise and the demand/supply chain.

Content

- Processes and process thinking- Supply chain management and business economy- Role of different supply chain elements for the competitiveness of the company: purchasing, inventories and transportation as a part of logistics process- Measures of Profitability, Economy and Service Level- Basic Terminology and Aims of Operations management, Production and Production Control- Forms and Methods of Production- Production Scheduling- Principles of Production Control- Information Flows in Business Process- The Role and Principles of Information Management in Business Logistics- Basics of quality and environmental management

Evaluation scale

H-5