Communicaton skills for a sales person (5 cr)
Code: KH00BS82-3003
General information
Enrollment
01.06.2023 - 15.09.2023
Timing
04.09.2023 - 05.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Lemminkäisenkatu
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Professional Sales
Teachers
- Sanna Merisalo
- Taru Lehtinen
Teacher in charge
Taru Lehtinen
Groups
-
PMYYNS22
- 05.12.2023 10:00 - 11:00, Myyjän viestintätaidot ja asiakaskohtaaminen KH00BS82-3003
Objective
Student
- recognizes various communication types in the sales process: marketing communication, telephone contacting, face-to-face negotiations and written sales communication
- knows her or his own communication styles and preferences
Evaluation scale
H-5