Study Guide

Objective

• you familiarise yourself, under guidance, with the work of social services professionals and client work methods
• you recognise the meaning of different life phases and know how to support clients in their everyday lives
• you understand the different phases of the client process and know how to counsel clients in a goal-oriented and ethical way
• you gain experience of working in multi-professional teams
• you know the basic task of your training position
• you are able to follow the principles of social sustainability and evaluate their fulfilment
• you are able to apply theoretical social and education service knowledge to client work and your own actions

Content

• a practical training period in a social and health service, education, youth work or immigrant work unit, for example (in the public, private or third sector)
• dialogical interaction with and counselling client
• setting your own learning objectives, working on your training assignments and reflecting on your learning
• familiarising yourself with the operating environment of the training unit and placing it within the service system
• reflecting on whether the principles of professional ethics are fulfilled

Teaching methods

Individual learning
Group discussions

International connections

Individual learning
Group discussions

Student workload

Assignments and reporting 1 ETCS
Learning in training place (workhours) 9 ETCS

Assessment criteria, approved/failed

Approved report
- Student shows understanding of operating environment and is able to place it in service system
- Student is able to present client group and their needs based on theory and practice. Applied work methods in the workplace are presented.
- Student is able to plan and instruct a client group
- Student is able to reflect ethical dimensions of client work

Content scheduling

Teachers:
Kaija Penttala
Olli Toivonen

Training period: Weeks 45-51

NOTE! Itslearning Basecamp for PSOSS23EN is use for Client work training

10.9. 14.30-16.00 Training info
- Training plans (returned to its 4 weeks before the training begins) and other documents (criminal record extract)
- Practical training instructions and assignments. Reporting.
- Sun Harkka

27.11. 14.15-15.45 Mid training meeting

18.12. 08.30-10.00 Training feedback and reflection

Note! BOSS 2 meetings are on the same dates

Further information

This course runs in Basecamp (itslearning)

Evaluation scale

Hyväksytty/Hylätty

Assessment methods and criteria

Practical training report Approved/Fail
Work hours confirmed in Sun Harkka
Evaluations in Sun Harkka Approved

Qualifications

The internships are completed in order: When you have completed Project internship in client work, you can start Client work internship.