Customer-oriented Sales Coaching (5cr)
Code: KH00CS13-3002
General information
- Enrollment
- 02.12.2025 - 19.01.2026
- Registration for introductions has not started yet.
- Timing
- 20.01.2026 - 19.04.2026
- The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Entrepreneurship and Sales
- Teaching languages
- Finnish
- Degree programmes
- Degree Programme in Business
- Teachers
- Marianne Renvall
- Course
- KH00CS13
Unfortunately, no reservations were found for the realization Customer-oriented Sales Coaching KH00CS13-3002. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.
Evaluation scale
H-5
Objective
After completing the course, the student will be able to:
- recognise and develop own strengths as a salesperson, taking into account future sales needs.
- communicate in dialogue with the customer.
- proceed in the sales process with customer orientation to close the deal
Content
- developing own sales and negotiation skills with a view to future sales
- characteristics of dialogue and the importance of interaction
- negotiation exercises at different stages of the sales process