Sustainable environmental and quality managementLaajuus (5 cr)

Objective

After completing the course, the student is able to
- define the evolution of quality management and its link to company strategy
- define and apply quality principles and a customer-centric approach
- apply main standards related to sustainable quality management in her/his own business field
- recognize the legal aspects of quality management in his/her business field as applicable
- recognize future trends (e.g., sustainability) and implement them into the Quality Management/Leadership System
- apply quality management to facilitate a positive company culture and teamwork

Content

- key legislation and standards: ISO 9001, 14001, 26 000, 45001 (ISO standards for quality, environment and social responsibility)
- Voluntary industry standards on corporate social responsibility