Customer Service (2 cr)
Code: TE00BQ51-3004
General information
Enrollment
02.12.2021 - 28.01.2022
Timing
01.01.2022 - 26.05.2022
Number of ECTS credits allocated
2 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Teachers
- Annika Karppelin
Groups
-
PAUTOS21APAUTOS21A
Objective
customer service
custumer behavior
customer experience
Content
customer service
custumer behavior
customer experience
Evaluation scale
H-5