Customer Service (5 cr)
Code: KH00BZ81-3001
General information
Enrollment
02.12.2022 - 16.02.2023
Timing
28.01.2023 - 31.05.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Logistics
Teachers
- Heidi Kurvinen
Groups
-
MLILOK22
Objective
customer service
custumer behavior
customer experience
Content
customer service
custumer behavior
customer experience
Evaluation scale
H-5