Customer Service (2 cr)
Code: TE00BQ51-3007
General information
Enrollment
02.12.2022 - 20.01.2023
Timing
01.01.2023 - 31.05.2023
Number of ECTS credits allocated
2 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Teachers
- Heidi Kurvinen
Groups
-
PAUTOS22B
Objective
customer service
custumer behavior
customer experience
Content
customer service
custumer behavior
customer experience
Evaluation scale
H-5