Sales and CustomersLaajuus (5 cr)
Code: 3221018
Credits
5 op
Objective
,
Content
The course deals with the conditions for successful sales, the stages of the sales process, sales planning and management, identifying customer potential, customer understanding, purchasing behaviour of consumers and organizations, and managing customer relationships.
Enrollment
02.12.2023 - 31.01.2024
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Arts Academy
Teaching languages
- Finnish
Seats
0 - 30
Degree programmes
- Degree Programme in Media Management
Teachers
- Timo Linnossuo
Teacher in charge
Timo Linnossuo
Groups
-
MMEDTK23V
Objective
,
Content
The course deals with the conditions for successful sales, the stages of the sales process, sales planning and management, identifying customer potential, customer understanding, purchasing behaviour of consumers and organizations, and managing customer relationships.
Evaluation scale
H-5
Enrollment
02.12.2022 - 31.01.2023
Timing
01.01.2023 - 30.04.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Arts Academy
Teaching languages
- Finnish
Seats
10 - 25
Degree programmes
- Degree Programme in Media Management
Teachers
- Markus Hatakka
- Timo Linnossuo
Teacher in charge
Markus Hatakka
Groups
-
MMEDTK22V
Objective
,
Content
The course deals with the conditions for successful sales, the stages of the sales process, sales planning and management, identifying customer potential, customer understanding, purchasing behaviour of consumers and organizations, and managing customer relationships.
Evaluation scale
H-5
Enrollment
02.12.2021 - 31.01.2022
Timing
01.01.2022 - 10.06.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Arts Academy
Teaching languages
- Finnish
Seats
15 - 23
Teachers
- Markus Hatakka
- Timo Linnossuo
Teacher in charge
Markus Hatakka
Scheduling groups
- MMEDTK21V (Size: 21. Open UAS: 0.)
- Media-alan päiväopiskelijat (Size: 2. Open UAS: 0.)
Small groups
- Pienryhmä 1
- Pienryhmä 2
Objective
,
Content
The course deals with the conditions for successful sales, the stages of the sales process, sales planning and management, identifying customer potential, customer understanding, purchasing behaviour of consumers and organizations, and managing customer relationships.
Evaluation scale
H-5