Concepts and processes of accommodation, food, and transport services (5 cr)
Code: KH00BY73-3004
General information
Enrollment
01.12.2024 - 13.01.2025
Timing
13.01.2025 - 16.05.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Seats
0 - 35
Teachers
- Annika Karppelin
- Susanna Saari
- Telle Tuominen
Groups
-
PLMWES24
Objective
Upon completion of this course, the students will be able to:
• classify nationally and regionally significant actors in tourism and leisure services
• describe the key processes of accommodation services
• recognize high-quality and safe restaurant and catering services, and outline their significance as part of a hospitality service package
• analyze the mobility needs of travelers and the accessibility of the company and the tourist destination
Content
• Accommodation as a service product, its key processes, safety and security
• Restaurant and catering service concepts and safety
• Travel and transportation services, passenger information, travel chains, safety and security of transport services
Evaluation scale
H-5