Management of Services (5 cr)
Code: MS00DH03-3001
General information
- Enrollment
- 02.07.2025 - 31.07.2025
- Registration for the implementation has begun.
- Timing
- 01.08.2025 - 31.12.2025
- The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Teaching languages
- Finnish
- Seats
- 0 - 35
- Degree programmes
- Master of Business Administration, Service Design Management
- Teachers
- Timo Linnossuo
- Course
- MS00DH03
Realization has 2 reservations. Total duration of reservations is 14 h 0 min.
| Time | Topic | Location |
|---|---|---|
|
Thu 02.10.2025 time 09:00 - 16:00 (7 h 0 min) |
Palvelujen johtaminen MS00DH03-3001 |
ICT_B2026
Teoriatila muunto
|
|
Thu 20.11.2025 time 09:00 - 16:00 (7 h 0 min) |
Palvelujen johtaminen MS00DH03-3001 |
ICT_C2046
Teoriatila muunto
|
Changes to reservations may be possible.
Evaluation scale
H-5
Objective
After completing the study unit, the students will be able to:
• understand service concepts and management principles
• apply participatory management in service development
• manage service development in a user-centered way
Content
• Service concepts
• Participatory management
• User-centric approach in service development