Human Resources and Competence Development as Competitive Advantage (5 cr)
Code: KH00BY77-3003
General information
- Enrollment
- 02.06.2025 - 31.08.2025
- Registration for the implementation has begun.
- Timing
- 01.09.2025 - 11.12.2025
- The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Engineering and Business
- Campus
- Kupittaa Campus
- Teaching languages
- English
Realization has 13 reservations. Total duration of reservations is 36 h 0 min.
| Time | Topic | Location |
|---|---|---|
|
Tue 02.09.2025 time 13:00 - 16:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
EDU_3034
Helena muunto byod
|
|
Mon 08.09.2025 time 12:00 - 15:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
EDU_1090
Ringsberg esitystila byod
|
|
Thu 18.09.2025 time 12:00 - 15:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
EDU_3034
Helena muunto byod
|
|
Tue 23.09.2025 time 08:00 - 11:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
EDU_1091
Hammarbacka esitystila byod
|
|
Mon 29.09.2025 time 12:00 - 15:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
ICT_B2026
Teoriatila muunto
|
|
Fri 10.10.2025 time 08:00 - 10:00 (2 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
EDU_3034
Helena muunto byod
|
|
Fri 10.10.2025 time 10:00 - 11:00 (1 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
EDU_3034
Helena muunto byod
|
|
Tue 21.10.2025 time 13:00 - 16:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
LEM_A306
Oppimistila BYOD
|
|
Tue 28.10.2025 time 12:00 - 15:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
ICT_B2026
Teoriatila muunto
|
|
Fri 07.11.2025 time 09:00 - 12:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
EDU_3034
Helena muunto byod
|
|
Tue 11.11.2025 time 08:00 - 11:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
LEM_B143
Oppimistila muunto
|
|
Tue 18.11.2025 time 08:00 - 11:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
LEM_B143
Oppimistila muunto
|
|
Tue 25.11.2025 time 08:00 - 11:00 (3 h 0 min) |
Human Resources and Competence Development as Competitive Advantage KH00BY77-3003 |
LEM_B143
Oppimistila muunto
|
Evaluation scale
H-5
Content scheduling
Lila Hamberg, StaffPoint
Objective
Upon completion of this course, the students is able to
- distinguish between strategic management and operational management decisions
- distinguish between leadership and management approach at company and destination level
- recognize the role of HR, use of technologies, competence development, and occupational wellness in tourism and hospitality industry
- explain the importance of soft skills in work community and customer contacts
Content
- Leadership and developing employee competencies and occupational wellness
- Adaptability, problem solving, conflict resolution and teamwork
- Standardized processes, service standards and technology in customer encounters
Student workload
Team assignment: The interplay of human resource management and new technologies.
Evaluation methods and criteria
Team assignment: The interplay of human resource management and new technologies.
About 4 students per team. Scale 0 - 5, 20 % of total grade. Self-, peer- and teacher evaluation (Telle Tuominen)