Customership and InvolvementLaajuus (5 cr)
Course unit code: 7321016
General information
- Credits
- 5 cr
Objective
Objectives
- Students will understand how social structures and services enable the involvement of citizens and a functioning civic society.
- Students will recognise the opportunities and obstacles of involvement when working with different population and customer groups.
- In their work, students will know how to listen to customers’ own experiences of their well-being and involvement.
Content
Contents
- Citizenship and well-being services
- Agency, involvement and self-determination
- Customers’ opportunities to influence
- Well-being needs and experience of well-being
- Individual well-being