Front-Line Management in Well-Being ServicesLaajuus (5 cr)

Objective

·        Students will become familiar with the foundations of front-line management.
·        Students will learn to independently lead individuals and groups in work communities.
·        Students will be able to support and encourage employees and will become proficient in human relations skills required in leadership.
Students will know how to assess their front-line management skills.

Content

- Front-line management in evolving well-being services
- Interfaces and cooperation in social and health services from the perspective of leadership and management
- Marginalisation and front-line management
- Leadership status, roles and responsibilities
- Self-management and motivation
- Ethics of front-line management