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Professional Interaction and EthicsLaajuus (5 cr)

Code: TH00CA39

Credits

5 op

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Enrollment

02.12.2024 - 16.01.2025

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Health and Well-being

Teaching languages
  • Finnish
Seats

36 - 45

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Essi Teuri
  • Sirppa Kinos
Groups
  • AVOSOSERK25V

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

02.12.2024 - 06.03.2025

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Health and Well-being

Teaching languages
  • Finnish
Seats

66 - 75

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Essi Teuri
  • Sirppa Kinos
Groups
  • PSOSTK25

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

02.06.2024 - 30.10.2024

Timing

23.10.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Health and Well-being

Campus

Salo IoT Campus

Teaching languages
  • English
Seats

36 - 45

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Päivi Myllymäki
  • Essi Teuri
Groups
  • PSOSS24EN
    Degree Programme in Social Services, Early Childhood Education, S24

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Student workload

5 ects = 135 hrs student work

group interview ja report
ethical simulations
exam

Content scheduling

Teaching on Wednesdays during weeks 44 - 51 in Salo IOT Campus

ITSlearning space opens on 23.10. (week 43) for introductory task.
week 44: 30.10.at 9.30 - 14.30 Orientation to course, assignments, values in social and educational work (ET)
week 45: 6.11. at 9.30 - 14.30 Professional interaction and communication, PM
week 46: 13.11. at 9.30 - 15.30 Work methods in client work (PM)
week 47: 20.11.at 9.30 - 15.30 Legislation in Finland and ethics (ET)
week 48:27.11. Independent work, no lectures
week 49: 4.12 at 9.30 14.30 Interview assignments (ET)
.week 50: 11.12. at 9.30 - 15.30 Simulations and group exam (PM)

Further information

Its learning space of the course

Evaluation scale

H-5

Assessment methods and criteria

All the assignments have to completed in order to get the course accepted ( 1).
Further criteria (0 - 5) explained in detail below.

Assessment criteria, fail (0)

- the student does not recognize the basic values ??of the social sector and professional ethical principles
- he does not participate actively and responsibly in the interaction in the group
- he does not know how to distinguish professional interaction from other types of interaction
- he does not know how to apply theoretical knowledge to practical activities.

Assessment criteria, satisfactory (1-2)

- the student knows the basic values ??and professional ethical principles of the social sector
- she/ he has shortcomings in responsibility and activity when participating in the group
- she/ he knows how to distinguish professional interaction from other types of interaction
- she/ he has challenges applying theoretical knowledge to practical activities.

Assessment criteria, good (3-4)

-the student knows the values ??and professional ethical principles of the social sector, as well as the legislation that defines them.
- she/ he works responsibly and actively in the group
- she/ he understands the special features of professional interaction and knows how to analyze them
-she/ he knows how to apply theoretical knowledge to practical activities.

Assessment criteria, excellent (5)

-the student knows the values ??and professional ethical principles of the social sector, as well as the legislation that defines them.
- he works very actively and responsibly, taking other participants into account, in the Sote-Plask group
- he understands the special features of professional interaction and can analyze them commendably
- he knows how to apply theoretical knowledge in a versatile manner to practical activities

Enrollment

02.06.2024 - 03.10.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Health and Well-being

Teaching languages
  • Finnish
  • Svenska
Seats

46 - 55

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Essi Teuri
  • Sirppa Kinos
Groups
  • PSOSTS24

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Materials

VEYSALALLA

Evaluation scale

H-5

Enrollment

02.06.2024 - 24.09.2024

Timing

24.09.2024 - 12.11.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Health and Well-being

Campus

Kupittaa Campus

Teaching languages
  • Finnish
Seats

46 - 55

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Päivi Myllymäki
  • Essi Teuri
Groups
  • PSOSS24V

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

09.10.2023 - 16.01.2024

Timing

01.01.2024 - 01.04.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Health and Well-being

Teaching languages
  • Finnish
Seats

26 - 35

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Laura Närvi
  • Meeri Rusi
Groups
  • AVOSOSERK24V

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

09.10.2023 - 07.03.2024

Timing

01.01.2024 - 12.04.2024

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Health and Well-being

Teaching languages
  • Finnish
Seats

46 - 55

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Laura Närvi
  • Meeri Rusi
Groups
  • PSOSTK24

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

02.06.2023 - 09.11.2023

Timing

09.11.2023 - 14.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Health and Well-being

Teaching languages
  • English
Seats

20 - 39

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Päivi Myllymäki
  • Marjo Vähäkangas
Groups
  • PSOSS23EN

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Materials

Talentia 2017. Work, Valus and ethics. Ethical guidelines for social welfare professionals (Sosiaalialan ammattihenkilön eettiset ohjeet): https://talentia.e-julkaisu.com/2019/ethical-guidelines/#page=1

Laws (Finlex)

Others still coming

Exam schedules

14.12. Group exam
January 2023 Re-examination (individual exam)

Student workload

Learning assignments: groupinterview and report, ethical simulations and
Lectures
Group exam

Content scheduling

Changes are possible until the start of the course

9.11.2023: 9.30-15.30 Introduction to the course and assignments. Values and professional ethics. Orientation to Finnish laws: Social welfare act (Sosiaalihuoltolaki) & Act on the status and rights of Social Welfare Clients (Laki asiakkaan asemasta ja oikeuksista). Note: pre-assignment. /MV

16.11.2023: 10-15 Differences of professional and everyday communication, communication styles, verbal and non-verbal communication + Client-centered communication, speech acts, challenges in professional communication etc. Work methods in clientwork (Asiakastyön menetelmät)/PM

23.11.2022 9.30-15 Finnish/presentations/PM

30.11.2023 9.30 -15 Finnish laws (continues) and Ethical simulations and discussions (PM, MV)

7.12.2023 Personal worktime for assignments (Interviews)

14.12.2023: 10-15 (PM, MV)
10-11.30: Group exam in ITSlearning platform
12.30-14 Discussions on Interview assignments
14-15 Course finish and evaluation

Tuesday 13.2.2024 at 9.00-10-15 Retake exam / Online in ITSlearning

Evaluation scale

H-5

Enrollment

01.06.2023 - 18.10.2023

Timing

18.10.2023 - 17.11.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Health and Well-being

Teaching languages
  • Finnish
Seats

20 - 39

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Liisa Pirinen
  • Marjo Vähäkangas
Groups
  • PSOSS23V

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

01.06.2023 - 04.10.2023

Timing

05.10.2023 - 10.11.2023

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Health and Well-being

Teaching languages
  • Finnish
Seats

40 - 65

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Liisa Pirinen
  • Sirppa Kinos
Groups
  • PSOSTS23

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Materials

VEYSALALLA

Evaluation scale

H-5

Enrollment

02.12.2022 - 16.03.2023

Timing

01.01.2023 - 31.07.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Health and Well-being

Campus

Kupittaa Campus

Teaching languages
  • Finnish
Seats

40 - 65

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Liisa Pirinen
  • Ilkka Uusitalo
  • Tiina Laakso
Groups
  • PSOSTK23

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

02.12.2022 - 31.01.2023

Timing

01.01.2023 - 31.07.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Health and Well-being

Campus

Location-independent

Teaching languages
  • Finnish
Seats

20 - 39

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Liisa Pirinen
  • Ilkka Uusitalo
Groups
  • AVOSOSERK23V

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

22.08.2022 - 13.11.2022

Timing

14.11.2022 - 25.12.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Health and Well-being

Campus

Kupittaa Campus

Teaching languages
  • Finnish
Seats

10 - 39

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Liisa Pirinen
  • Marjo Vähäkangas
Groups
  • PSOSS22V

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

01.06.2022 - 24.10.2022

Timing

17.10.2022 - 25.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Health and Well-being

Campus

Salo IoT Campus

Teaching languages
  • English
Seats

10 - 50

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Olli Toivonen
  • Tiina Suni
  • Heidi Ristseppä
  • Päivi Myllymäki
Groups
  • PSOSS22EN

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Materials

Talentia 2017. Work, Valus and ethics. Ethical guidelines for social welfare professionals (Sosiaalialan ammattihenkilön eettiset ohjeet): https://talentia.e-julkaisu.com/2019/ethical-guidelines/#page=1

Laws (Finlex)

Others still coming

Exam schedules

13.12. Group exam
January 2023 Exam retake (individual exam)

Student workload

Learning assignments: groupinterview and report, ethical simulations and
Lectures
Group exam

Content scheduling

Changes are possible till the start of the course

25.10.2022, 9.30-15 Introduction to course and assignments. Values and different views of human beings (arvot ja ihmiskäsitys) (OT)

26.10.2022 9.30-15 Differences of professional and everyday communication, communication styles, verbal and non-verbal communication(PM)

1.11.2022 9.30-15 Work methods in clientwork (Asiakastyön menetelmät) (HR)

2.11.2022 Personal worktime for assignments (Interviews)

8.11.2022 9.30-15 Professional ethics (TS)

15.11.2022, 9.30-15 Client-centered communication, speech acts, challenges in professional communication etc. (PM)

16.11. Personal worktime for assignments. Groupwork: Preparations for ethical simulations.

22.11.2022, 9.30 -15
9.30-11.30 Finnish laws (Social welfare act - Sosiaalihuoltolaki, Act on the status and the rights of patients - Laki asiakkaan asemasta ja oikeuksista) OT
12.30-15 Personal worktime on assigments

29.11.2022 9.30-15 OT, PM
9.30-11.30 Ethical simulations and discussions
12.30-14 Discussions on Interview assignments
14-15 Course finish and evaluation

13.12.2022, 14-16 Online group exam (HR)

Evaluation scale

H-5

Enrollment

01.06.2022 - 29.09.2022

Timing

26.09.2022 - 11.11.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Health and Well-being

Campus

Kupittaa Campus

Teaching languages
  • Finnish
Seats

10 - 60

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Liisa Pirinen
  • Sirppa Kinos
Groups
  • PSOSTS22

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

02.12.2021 - 21.04.2022

Timing

01.01.2022 - 31.07.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Health and Well-being

Campus

Kupittaa Campus

Teaching languages
  • Finnish
Seats

10 - 60

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Liisa Pirinen
  • Tiina Laakso
  • Sirppa Kinos
Groups
  • PSOSTK22

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Enrollment

02.12.2021 - 25.04.2022

Timing

01.01.2022 - 31.07.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Health and Well-being

Campus

Salo IoT Campus

Teaching languages
  • Finnish
Seats

0 - 40

Degree programmes
  • Degree Programme in Social Services
Teachers
  • Tiina Laakso
  • Sirppa Kinos
Teacher in charge

Tiina Laakso

Groups
  • PSOSK22V

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Assessment criteria, fail (0)

• laki asiakkaan asemasta ja oikeuksista
• sosiaalihuoltolaki