Professional Interaction and EthicsLaajuus (5 cr)
Code: TH00CA39
Credits
5 op
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Enrollment
02.12.2024 - 16.01.2025
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Health and Well-being
Teaching languages
- Finnish
Seats
36 - 45
Degree programmes
- Degree Programme in Social Services
Teachers
- Essi Teuri
- Sirppa Kinos
Groups
-
AVOSOSERK25V
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
02.12.2024 - 06.03.2025
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Health and Well-being
Teaching languages
- Finnish
Seats
66 - 75
Degree programmes
- Degree Programme in Social Services
Teachers
- Essi Teuri
- Sirppa Kinos
Groups
-
PSOSTK25
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
02.06.2024 - 30.10.2024
Timing
23.10.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Health and Well-being
Campus
Salo IoT Campus
Teaching languages
- English
Seats
36 - 45
Degree programmes
- Degree Programme in Social Services
Teachers
- Päivi Myllymäki
- Essi Teuri
Groups
-
PSOSS24ENDegree Programme in Social Services, Early Childhood Education, S24
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Student workload
5 ects = 135 hrs student work
group interview ja report
ethical simulations
exam
Content scheduling
Teaching on Wednesdays during weeks 44 - 51 in Salo IOT Campus
ITSlearning space opens on 23.10. (week 43) for introductory task.
week 44: 30.10.at 9.30 - 14.30 Orientation to course, assignments, values in social and educational work (ET)
week 45: 6.11. at 9.30 - 14.30 Professional interaction and communication, PM
week 46: 13.11. at 9.30 - 15.30 Work methods in client work (PM)
week 47: 20.11.at 9.30 - 15.30 Legislation in Finland and ethics (ET)
week 48:27.11. Independent work, no lectures
week 49: 4.12 at 9.30 14.30 Interview assignments (ET)
.week 50: 11.12. at 9.30 - 15.30 Simulations and group exam (PM)
Further information
Its learning space of the course
Evaluation scale
H-5
Assessment methods and criteria
All the assignments have to completed in order to get the course accepted ( 1).
Further criteria (0 - 5) explained in detail below.
Assessment criteria, fail (0)
- the student does not recognize the basic values ??of the social sector and professional ethical principles
- he does not participate actively and responsibly in the interaction in the group
- he does not know how to distinguish professional interaction from other types of interaction
- he does not know how to apply theoretical knowledge to practical activities.
Assessment criteria, satisfactory (1-2)
- the student knows the basic values ??and professional ethical principles of the social sector
- she/ he has shortcomings in responsibility and activity when participating in the group
- she/ he knows how to distinguish professional interaction from other types of interaction
- she/ he has challenges applying theoretical knowledge to practical activities.
Assessment criteria, good (3-4)
-the student knows the values ??and professional ethical principles of the social sector, as well as the legislation that defines them.
- she/ he works responsibly and actively in the group
- she/ he understands the special features of professional interaction and knows how to analyze them
-she/ he knows how to apply theoretical knowledge to practical activities.
Assessment criteria, excellent (5)
-the student knows the values ??and professional ethical principles of the social sector, as well as the legislation that defines them.
- he works very actively and responsibly, taking other participants into account, in the Sote-Plask group
- he understands the special features of professional interaction and can analyze them commendably
- he knows how to apply theoretical knowledge in a versatile manner to practical activities
Enrollment
02.06.2024 - 03.10.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Health and Well-being
Teaching languages
- Finnish
- Svenska
Seats
46 - 55
Degree programmes
- Degree Programme in Social Services
Teachers
- Essi Teuri
- Sirppa Kinos
Groups
-
PSOSTS24
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Materials
VEYSALALLA
Evaluation scale
H-5
Enrollment
02.06.2024 - 24.09.2024
Timing
24.09.2024 - 12.11.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Health and Well-being
Campus
Kupittaa Campus
Teaching languages
- Finnish
Seats
46 - 55
Degree programmes
- Degree Programme in Social Services
Teachers
- Päivi Myllymäki
- Essi Teuri
Groups
-
PSOSS24V
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
09.10.2023 - 16.01.2024
Timing
01.01.2024 - 01.04.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Health and Well-being
Teaching languages
- Finnish
Seats
26 - 35
Degree programmes
- Degree Programme in Social Services
Teachers
- Laura Närvi
- Meeri Rusi
Groups
-
AVOSOSERK24V
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
09.10.2023 - 07.03.2024
Timing
01.01.2024 - 12.04.2024
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Health and Well-being
Teaching languages
- Finnish
Seats
46 - 55
Degree programmes
- Degree Programme in Social Services
Teachers
- Laura Närvi
- Meeri Rusi
Groups
-
PSOSTK24
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
02.06.2023 - 09.11.2023
Timing
09.11.2023 - 14.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Health and Well-being
Teaching languages
- English
Seats
20 - 39
Degree programmes
- Degree Programme in Social Services
Teachers
- Päivi Myllymäki
- Marjo Vähäkangas
Groups
-
PSOSS23EN
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Materials
Talentia 2017. Work, Valus and ethics. Ethical guidelines for social welfare professionals (Sosiaalialan ammattihenkilön eettiset ohjeet): https://talentia.e-julkaisu.com/2019/ethical-guidelines/#page=1
Laws (Finlex)
Others still coming
Exam schedules
14.12. Group exam
January 2023 Re-examination (individual exam)
Student workload
Learning assignments: groupinterview and report, ethical simulations and
Lectures
Group exam
Content scheduling
Changes are possible until the start of the course
9.11.2023: 9.30-15.30 Introduction to the course and assignments. Values and professional ethics. Orientation to Finnish laws: Social welfare act (Sosiaalihuoltolaki) & Act on the status and rights of Social Welfare Clients (Laki asiakkaan asemasta ja oikeuksista). Note: pre-assignment. /MV
16.11.2023: 10-15 Differences of professional and everyday communication, communication styles, verbal and non-verbal communication + Client-centered communication, speech acts, challenges in professional communication etc. Work methods in clientwork (Asiakastyön menetelmät)/PM
23.11.2022 9.30-15 Finnish/presentations/PM
30.11.2023 9.30 -15 Finnish laws (continues) and Ethical simulations and discussions (PM, MV)
7.12.2023 Personal worktime for assignments (Interviews)
14.12.2023: 10-15 (PM, MV)
10-11.30: Group exam in ITSlearning platform
12.30-14 Discussions on Interview assignments
14-15 Course finish and evaluation
Tuesday 13.2.2024 at 9.00-10-15 Retake exam / Online in ITSlearning
Evaluation scale
H-5
Enrollment
01.06.2023 - 18.10.2023
Timing
18.10.2023 - 17.11.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Health and Well-being
Teaching languages
- Finnish
Seats
20 - 39
Degree programmes
- Degree Programme in Social Services
Teachers
- Liisa Pirinen
- Marjo Vähäkangas
Groups
-
PSOSS23V
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
01.06.2023 - 04.10.2023
Timing
05.10.2023 - 10.11.2023
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Health and Well-being
Teaching languages
- Finnish
Seats
40 - 65
Degree programmes
- Degree Programme in Social Services
Teachers
- Liisa Pirinen
- Sirppa Kinos
Groups
-
PSOSTS23
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Materials
VEYSALALLA
Evaluation scale
H-5
Enrollment
02.12.2022 - 16.03.2023
Timing
01.01.2023 - 31.07.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Health and Well-being
Campus
Kupittaa Campus
Teaching languages
- Finnish
Seats
40 - 65
Degree programmes
- Degree Programme in Social Services
Teachers
- Liisa Pirinen
- Ilkka Uusitalo
- Tiina Laakso
Groups
-
PSOSTK23
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
02.12.2022 - 31.01.2023
Timing
01.01.2023 - 31.07.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Health and Well-being
Campus
Location-independent
Teaching languages
- Finnish
Seats
20 - 39
Degree programmes
- Degree Programme in Social Services
Teachers
- Liisa Pirinen
- Ilkka Uusitalo
Groups
-
AVOSOSERK23V
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
22.08.2022 - 13.11.2022
Timing
14.11.2022 - 25.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Health and Well-being
Campus
Kupittaa Campus
Teaching languages
- Finnish
Seats
10 - 39
Degree programmes
- Degree Programme in Social Services
Teachers
- Liisa Pirinen
- Marjo Vähäkangas
Groups
-
PSOSS22V
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
01.06.2022 - 24.10.2022
Timing
17.10.2022 - 25.12.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Health and Well-being
Campus
Salo IoT Campus
Teaching languages
- English
Seats
10 - 50
Degree programmes
- Degree Programme in Social Services
Teachers
- Olli Toivonen
- Tiina Suni
- Heidi Ristseppä
- Päivi Myllymäki
Groups
-
PSOSS22EN
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Materials
Talentia 2017. Work, Valus and ethics. Ethical guidelines for social welfare professionals (Sosiaalialan ammattihenkilön eettiset ohjeet): https://talentia.e-julkaisu.com/2019/ethical-guidelines/#page=1
Laws (Finlex)
Others still coming
Exam schedules
13.12. Group exam
January 2023 Exam retake (individual exam)
Student workload
Learning assignments: groupinterview and report, ethical simulations and
Lectures
Group exam
Content scheduling
Changes are possible till the start of the course
25.10.2022, 9.30-15 Introduction to course and assignments. Values and different views of human beings (arvot ja ihmiskäsitys) (OT)
26.10.2022 9.30-15 Differences of professional and everyday communication, communication styles, verbal and non-verbal communication(PM)
1.11.2022 9.30-15 Work methods in clientwork (Asiakastyön menetelmät) (HR)
2.11.2022 Personal worktime for assignments (Interviews)
8.11.2022 9.30-15 Professional ethics (TS)
15.11.2022, 9.30-15 Client-centered communication, speech acts, challenges in professional communication etc. (PM)
16.11. Personal worktime for assignments. Groupwork: Preparations for ethical simulations.
22.11.2022, 9.30 -15
9.30-11.30 Finnish laws (Social welfare act - Sosiaalihuoltolaki, Act on the status and the rights of patients - Laki asiakkaan asemasta ja oikeuksista) OT
12.30-15 Personal worktime on assigments
29.11.2022 9.30-15 OT, PM
9.30-11.30 Ethical simulations and discussions
12.30-14 Discussions on Interview assignments
14-15 Course finish and evaluation
13.12.2022, 14-16 Online group exam (HR)
Evaluation scale
H-5
Enrollment
01.06.2022 - 29.09.2022
Timing
26.09.2022 - 11.11.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Health and Well-being
Campus
Kupittaa Campus
Teaching languages
- Finnish
Seats
10 - 60
Degree programmes
- Degree Programme in Social Services
Teachers
- Liisa Pirinen
- Sirppa Kinos
Groups
-
PSOSTS22
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
02.12.2021 - 21.04.2022
Timing
01.01.2022 - 31.07.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Health and Well-being
Campus
Kupittaa Campus
Teaching languages
- Finnish
Seats
10 - 60
Degree programmes
- Degree Programme in Social Services
Teachers
- Liisa Pirinen
- Tiina Laakso
- Sirppa Kinos
Groups
-
PSOSTK22
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Enrollment
02.12.2021 - 25.04.2022
Timing
01.01.2022 - 31.07.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Health and Well-being
Campus
Salo IoT Campus
Teaching languages
- Finnish
Seats
0 - 40
Degree programmes
- Degree Programme in Social Services
Teachers
- Tiina Laakso
- Sirppa Kinos
Teacher in charge
Tiina Laakso
Groups
-
PSOSK22V
Objective
• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services
Content
• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act
Evaluation scale
H-5
Assessment criteria, fail (0)
• laki asiakkaan asemasta ja oikeuksista
• sosiaalihuoltolaki