Sales TrainingLaajuus (3 cr)
Code: KH00CX44
Credits
3 op
Objective
The student is able:
- to apply the theories of personal selling and sales process in practical sales conversations
- to execute the different stages of the sales conversation from the opening to the closing of the sale
- to formulate a solution to the customer based on the needs identification
- to use interaction skills appropriate to the sales situation
- to plan a manuscript and to execute it
Content
- Customer and product knowledge
- Practical training of the sales conversation stages
- Buyer-seller role-plays
- Sales conversations
- Coaching and sparring