Study Guide

Objective

After completing this course the student
- is able to interact with people from different cultures
- knows the various frameworks on cultures and have a better understanding of how each culture perceives i.e. time and space, face and face-saving, verbal and nonverbal communication
- appreciates the differences in cultural beliefs and communication practices
- is able to apply his/her knowledge and skills in working and communicating with ease and confidence in intercultural situations

Content

Contents:
- cultural frameworks
- cultural awareness and identity
- cultural briefing
- national cultures and cultural influences
- intercultural communication skills
- culture in teams, business cultures

Materials

Study material on itslearning ;
should be completed by all other materials according to students' own focus area

Teaching methods

The course combines many methods:
class sessions
flipped learning,
independent learning includes a small scale project with required research
Working life contacts can be tied and applied

Exam schedules

Individual assignment, a small scale culture project

International connections

Pedagogical approach is international, working life oriented, learning in teams and also co-teaching as the course has two teachers

Completion alternatives

This course can be replaced by a similar course but only after consulting the tutor teacher

Student workload

5 cr = 135 h of student work
4*4h contact sessions with teacher
1*4h contact session with the co-teacher
preparing the assignment
preparing for the contact sessions by reading the material given (flipped learning)

Content scheduling

The course starts on 31 October 2023
After completing this course the student
- is able to interact with people from different cultures
- knows the various frameworks on cultures and has a better understanding of how each culture perceives i.e. time and space, face and face-saving, verbal and nonverbal communication
- appreciates the differences in cultural beliefs and communication practices
- is able to apply his/her knowledge and skills in working and communicating with ease and confidence in intercultural situations

Contents:
- cultural frameworks
- cultural awareness and identity
- national cultures and cultural influences
- intercultural communication skills
- culture in teams, business cultures

Evaluation scale

H-5

Assessment methods and criteria

assignment
active discussion and shared knowledge
self, peer and teacher assessment

documents returned after deadline will result in lowering the grade

Assessment criteria, fail (0)

no returned documents
very inactive presence , only one absence is allowed
documents very shallow or very late

Assessment criteria, satisfactory (1-2)

Cultural Awareness: Student understands the concept of cultural identity and the importance of understanding other cultures. The student is able to describe his/her cultural identity.
Theoretical frameworks on culture: The student is able to identify main concepts from cultural frameworks.
Intercultural communication: The student can describe the importance of intercultural communication skills in social and business situations.
Business cultures: The student is able to describe the importance of understanding business cultures in different national contexts

Deliverables are done but lack analysis.



.
Arviointikriteerit - kiitettävä (5)
Suomeksi
e

Assessment criteria, good (3-4)

Cultural Awareness: The student is able to describe different ways of interpreting culture and cultural awareness, . The student can analyse his/her own cultural identity in relation to the values, customs and practices of other cultures.
Theoretical frameworks on culture: The student is able to describe the frameworks and shows understanding of how they can be used in practice.
Intercultural communication: The student is able to describe the communication skills needed in intercultural situations and demonstrates ability to use them in practice.
Business cultures: The student can explain business practices of different cultures and is able to identify challenges relating to his/her own culture in doing business in another culture.
Discussions showing interest and motivation
Documents well prepared and analytical

Assessment criteria, excellent (5)

Cultural Awareness: The student is able to analyse how national and organizational cultures build cultural identity, and can demonstrate cultural sensitivity and appreciation of other cultures in intercultural encounters.
Theoretical frameworks on culture: The student is able to explain the concept and significance of the frameworks. In addition, the student is able to apply the frameworks in case and authentic situations.
Intercultural communication: The student is able to analyse breaks in communication due to cultural factors and can suggest ways of improving the communicative approach to the situation. The student shows ability to adapt and adjust his/her communication style in various intercultural situations.
Business cultures: The student is able to apply his/her knowledge of business cultures in authentic and case situations. The student is able to analyse and suggest approaches to intercultural business situations.
Professional approach based on experience and knowledge is shown is discussions and in documentation
Assignments show analytical expertise

Objective

After completing this course the student
- is able to interact with people from different cultures
- knows the various frameworks on cultures and have a better understanding of how each culture perceives i.e. time and space, face and face-saving, verbal and nonverbal communication
- appreciates the differences in cultural beliefs and communication practices
- is able to apply his/her knowledge and skills in working and communicating with ease and confidence in intercultural situations

Content

Contents:
- cultural frameworks
- cultural awareness and identity
- cultural briefing
- national cultures and cultural influences
- intercultural communication skills
- culture in teams, business cultures

Evaluation scale

H-5

Objective

After completing this course the student
- is able to interact with people from different cultures
- knows the various frameworks on cultures and have a better understanding of how each culture perceives i.e. time and space, face and face-saving, verbal and nonverbal communication
- appreciates the differences in cultural beliefs and communication practices
- is able to apply his/her knowledge and skills in working and communicating with ease and confidence in intercultural situations

Content

Contents:
- cultural frameworks
- cultural awareness and identity
- cultural briefing
- national cultures and cultural influences
- intercultural communication skills
- culture in teams, business cultures

Materials

The material included in the course can be found on the Itslearning platform.

Teaching methods

The course utilises active teaching and learning methods following the innovation pedagogy approach. Learning is based on initiatives, activity and interaction both in group meetings, small group work and independent work.

International connections

The course emphasizes interactivity, initiative and the ability to independent information search, which promotes the achievement of learning goals. The course is connected to working life in particular through a learning assignment.

Student workload

The course is 5 credits = 135 hours learning work,
which is divided into four campus lessons: Thu 12.1., Thu 2.2., Thu 2.3. and Thu 27.4. In addition to these are three reading circles and reporting each circle, a learning assignment (independent or pair work), and a 2-3 page long learning report at the end of the course.

Content scheduling

- The ideological background of public libraries
- Public library as an intercultural meeting-place
- The principals of Multicultural library
- Library professional as a promoter of intercultural communication

Further information

Itslearning

Evaluation scale

H-5

Assessment methods and criteria

The assessment:
Participation in campus meetings 20%
Reading circles 30%
Learning assignment 40%
Learning report 10%

Attention:
All reports and assignments of the course must be returned by May 22, 2023!

Objective

After completing this course the student
- is able to interact with people from different cultures
- knows the various frameworks on cultures and have a better understanding of how each culture perceives i.e. time and space, face and face-saving, verbal and nonverbal communication
- appreciates the differences in cultural beliefs and communication practices
- is able to apply his/her knowledge and skills in working and communicating with ease and confidence in intercultural situations

Content

Contents:
- cultural frameworks
- cultural awareness and identity
- cultural briefing
- national cultures and cultural influences
- intercultural communication skills
- culture in teams, business cultures

Materials

Study material on itslearning ;
should be completed by all other materials according to students' own focus area

Teaching methods

The course combines many methods:
class sessions
flipped learning,
independent learning includes a small scale project with required research
Working life contacts can be tied and applied

Exam schedules

Individual assignment, a small scale culture project

International connections

Pedagogical approach is international, working life oriented, learning in teams and also co-teaching as the course has two teachers

Completion alternatives

This course can be replaced by a similar course but only after consulting the tutor teacher

Student workload

5 cr = 135 h of student work
4*4h contact sessions with teacher
1*4h contact session with the co-teacher
preparing the assignment
preparing for the contact sessions by reading the material given (flipped learning)

Content scheduling

The course starts on 5 September 2022
After completing this course the student
- is able to interact with people from different cultures
- knows the various frameworks on cultures and has a better understanding of how each culture perceives i.e. time and space, face and face-saving, verbal and nonverbal communication
- appreciates the differences in cultural beliefs and communication practices
- is able to apply his/her knowledge and skills in working and communicating with ease and confidence in intercultural situations

Contents:
- cultural frameworks
- cultural awareness and identity
- national cultures and cultural influences
- intercultural communication skills
- culture in teams, business cultures

Evaluation scale

H-5

Assessment methods and criteria

assignment
active discussion and shared knowledge
self, peer and teacher assessment

documents returned after deadline will result in lowering the grade

Assessment criteria, fail (0)

no returned documents
very inactive presence
documents very shallow or very late

Assessment criteria, satisfactory (1-2)

Cultural Awareness: Student understands the concept of cultural identity and the importance of understanding other cultures. The student is able to describe his/her cultural identity.
Theoretical frameworks on culture: The student is able to identify main concepts from cultural frameworks.
Intercultural communication: The student can describe the importance of intercultural communication skills in social and business situations.
Business cultures: The student is able to describe the importance of understanding business cultures in different national contexts

Deliverables are done but lack analysis.



.
Arviointikriteerit - kiitettävä (5)
Suomeksi
e

Assessment criteria, good (3-4)

Cultural Awareness: The student is able to describe different ways of interpreting culture and cultural awareness, . The student can analyse his/her own cultural identity in relation to the values, customs and practices of other cultures.
Theoretical frameworks on culture: The student is able to describe the frameworks and shows understanding of how they can be used in practice.
Intercultural communication: The student is able to describe the communication skills needed in intercultural situations and demonstrates ability to use them in practice.
Business cultures: The student can explain business practices of different cultures and is able to identify challenges relating to his/her own culture in doing business in another culture.
Discussions showing interest and motivation
Documents well prepared and analytical

Assessment criteria, excellent (5)

Cultural Awareness: The student is able to analyse how national and organizational cultures build cultural identity, and can demonstrate cultural sensitivity and appreciation of other cultures in intercultural encounters.
Theoretical frameworks on culture: The student is able to explain the concept and significance of the frameworks. In addition, the student is able to apply the frameworks in case and authentic situations.
Intercultural communication: The student is able to analyse breaks in communication due to cultural factors and can suggest ways of improving the communicative approach to the situation. The student shows ability to adapt and adjust his/her communication style in various intercultural situations.
Business cultures: The student is able to apply his/her knowledge of business cultures in authentic and case situations. The student is able to analyse and suggest approaches to intercultural business situations.
Professional approach based on experience and knowledge is shown is discussions and in documentation
Assignments show analytical expertise

Objective

After completing this course the student
- is able to interact with people from different cultures
- knows the various frameworks on cultures and have a better understanding of how each culture perceives i.e. time and space, face and face-saving, verbal and nonverbal communication
- appreciates the differences in cultural beliefs and communication practices
- is able to apply his/her knowledge and skills in working and communicating with ease and confidence in intercultural situations

Content

Contents:
- cultural frameworks
- cultural awareness and identity
- cultural briefing
- national cultures and cultural influences
- intercultural communication skills
- culture in teams, business cultures

Evaluation scale

H-5