Managing Customers and Customer Experience (5 cr)
Code: 3101275-3003
General information
Enrollment
01.06.2020 - 09.09.2020
Timing
31.08.2020 - 18.12.2020
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Professional Sales
Teachers
- Sanna Vauranoja
Groups
-
PMYYNS19YRMYPMYYNS19yrmy
-
LEMMODHenkilokohtainenMyyntityoMOD Henkilökohtainen myyntityö
Objective
Student is able:
- to create and develop business relationships in B-to-B markets
Content
Managing customers
Customer experience
Evaluation scale
H-5