Opinto-opas

Tavoitteet

After completing the course, the student is able to:
- Lead a service design project and involve different stakeholders in order to create opportunities for service development
- Deepen hers/his insights in co-design in order to facilitate and manage service design processes
- Work in different communicative and interactive situations in multidisciplinary teams

Sisältö

- Analysing an organisation’s services with a commissioner to find out areas in need of development
- Co-design with users, staff members and other stakeholders
- Workshop facilitating methods and tools
- Leading groups
- Service design project - adapting theory to a real working life project with a commissioner.

Arviointiasteikko

H-5

Esitietovaatimukset

-Service Design Methods and Tools course, or corresponding competences.