Service Design and Future Challenges (5 op)
Toteutuksen tunnus: MS00BR65-3002
Toteutuksen perustiedot
Ilmoittautumisaika
02.07.2022 - 26.08.2022
Ajoitus
01.08.2022 - 31.10.2022
Opintopistemäärä
5 op
Virtuaaliosuus
3 op
TKI-osuus
5 op
Toteutustapa
40 % Lähiopetus, 60 % Etäopetus
Opetuskielet
- Englanti
Paikat
15 - 30
Koulutus
- Master of Business Administration, Service Design
Opettaja
- Ulla Seppälä-Kaven
- Päivi Katajamäki
Ryhmät
-
YSERVIS21Master of Businesss Administration, Service Design
Tavoitteet
After completing the course, the student is able to:
- Retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development
- Utilise gained new knowledge and design services for future societal and business needs
- Manage a future-oriented service design process
- Enhance sustainable development, by taking into consideration multi-stakeholder partnerships that share knowledge, expertise, technology, and other resources for future needs of society
Sisältö
-Gathering, analysing and processing information based on futures research methods for future service development
-Anticipatory service design methods
-Scenarios thinking
-Service scenario planning and visualisation
-Service design project - adapting theory to a future working life project with a commissioner
Arviointiasteikko
H-5
Esitietovaatimukset
-Service Design Methods and Tools course or corresponding competences.