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Service Design and Future Challenges (5 op)

Toteutuksen tunnus: MS00BR65-3002

Toteutuksen perustiedot


Ilmoittautumisaika

02.07.2022 - 26.08.2022

Ajoitus

01.08.2022 - 31.10.2022

Opintopistemäärä

5 op

Virtuaaliosuus

3 op

TKI-osuus

5 op

Toteutustapa

40 % Lähiopetus, 60 % Etäopetus

Opetuskielet

  • Englanti

Paikat

15 - 30

Koulutus

  • Master of Business Administration, Service Design

Opettaja

  • Ulla Seppälä-Kaven
  • Päivi Katajamäki

Ryhmät

  • YSERVIS21
    Master of Businesss Administration, Service Design

Tavoitteet

After completing the course, the student is able to:
- Retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development
- Utilise gained new knowledge and design services for future societal and business needs
- Manage a future-oriented service design process
- Enhance sustainable development, by taking into consideration multi-stakeholder partnerships that share knowledge, expertise, technology, and other resources for future needs of society

Sisältö

-Gathering, analysing and processing information based on futures research methods for future service development
-Anticipatory service design methods
-Scenarios thinking
-Service scenario planning and visualisation
-Service design project - adapting theory to a future working life project with a commissioner

Arviointiasteikko

H-5

Esitietovaatimukset

-Service Design Methods and Tools course or corresponding competences.