Study Guide

Objective

Customer-Driven Social Welfare and Health Care 5 cr ASTEObjectivesStudents willBe familiar with the fundamental values, legislation, organisation, service production and organisation methods, control and supervision of social welfare and health care in FinlandBe familiar with the legislation and key participants regarding patient safetyUnderstand the concept of evidence-based operations and its importance in social welfare and health careKnow of and be able to follow the core social and health care action programmesKnow how to describe the principles of customer-driven activitiesUnderstand the opportunities that health care technology and digitalisation offer in health careBe familiar with electronic services in social welfare and health careHave insight into the population’s health, functional capacity and well-being, as well as the current challenges and factors affecting themKnow how to make use of existing information (e.g. registers and statistics) regarding population-wide health challenges of individuals and communitiesUnderstand how social decision-making and structures, as well as economic premises influence the promotion of health and functional capacityBe familiar with the main regulations and action programmes guiding the promotion of health and functional capacityHave knowledge of the aspects and approaches of the promotion of health and functional capacityUnderstand the key contents and methods related to the promotion of health and functional capacity and the prevention of illnesses and accidents, incl. preventive mental health and substance abuse work, nutrition guidance, sexual health and health-enhancing physical activity

Content

Contents Social and Health Service System and Digital Health (Care) Services 3 cr SOTEThe concepts of customer and patientIndividuals, families and communities as customersLegislation, provision responsibilities, organisation, control and supervision in social welfare and health care servicesService structures in social welfare and health care: public, private and third-sectorLegislation, national guidelines and national and international programmes related to the promotion of health and well-beingSpecial features of health-care customer relationshipsThe rights and responsibilities of customers in selecting and developing service systemsRecommendationsForms of entrepreneurship in social and health servicesElectronic health care services and technology, their special features and ability to meet the population’s health care needsData protection and data securityStatutory obligations regarding the safety of health carePromotion Of Health and Functional Capacity 2 cr TETOThe status of the population’s health and well-being (resources and challenges) and health-related factors (protective and burdening factors)Sources of health disparities and social exclusion (socio-economic status)Regulations and action programmes guiding the promotion of health and functional capacityFactors weakening public health and their preventionEconomic perspectives on health promotionLevels of health promotion (individual, community, society) and approaches (promotion and prevention)Key contents and methods in the promotion of health and functional capacityPrevention of illnesses, accidents and health issuesEarly identification of risk factors and the provision of support to those in need of itIdentifying needs for change, defining objectives and agreeing on the methods to achieve the objectivesThe principles of monitoring and evaluating health results and impactsEffective methods for promoting health and functional capacity

Materials

Links to literature is in Optima.

Teaching methods

Independent working in Optima.

International connections

Independent working in Optima.

Student workload

135h

Content scheduling

Student is working independently starting in Theme 1 and then themes in order. Introductions will open when the course starts. Tasks returned later will not be evaluated, student will sign in next course.
The course will be opened 10.2.2020 and the closed 31.5.2020. It is not possible to return any tasks after 31.5.2020.

Further information

All the tasks has to be answered. When you receive the right answer, comment and reflect your own answer. Return all the tasks during the opening time of the course.


Student is entitled to study this course when she/he has signed in Peppi by 16.2.2020.

Evaluation scale

Hyväksytty/Hylätty

Assessment methods and criteria

Evaluation of the course is approved / failed based on the tasks.