Organizational PerformanceLaajuus (5 cr)
Code: KH00CA10
Credits
5 op
Objective
Organizational performance comprises the actual output or results of an organization as measured against its intended goals and objectives.
- concept of organizational effectiveness.
- the process of evaluating how well organizations are managed and the value they deliver
- performance indicators
- goals
- defining performance measures
- EFQM
- Balanced Scorecard
Content
- the process of evaluating how well organizations are managed and the value they deliver
- performance indicators
- goals
- defining performance measures
- EFQM
- Balanced Scorecard