Academic year 2023 - 2024

•   Enabling Sales through Management and Leadership MS00BP64-3004 01.09.2023-31.12.2023  5 credits  (YSMANK23) +-
  Competence objectives of study unit

  After completing the course, the student is able to
  -Recognize the challenges of the contemporary sales management and leadership
  -Enable and lead sales
  -Create and execute sales strategy as part of complete strategy
  -Execute different parts of sales management, like prediction, budgeting and financial analysis
  -Execute recruitment, training, evaluation and motivation of sales force
  -Customer Relationship Management
  -Macro and competitor analysis

  Content of study unit

  -Development and execution of sales strategy and processes
  -Sales enablement
  -Recruitment, training, evaluation and motivation of sales force
  -Sales Organization Structure
  -Selection an utilization of sales channels
  -Budgeting, forecasting and development of sales
  -Customer Relationship Management

  ---

  Teacher(s) in charge

  Sirpa Hänti

  Mode of delivery

  Face-to-face

  Learning material

  1. Zoltners, A.A, Sinha, P. & Lorimer, S.E. (2009). Building a winning sales force. USA. (e-book in our library)
  2. Cohen, E. (2019). Enablement mastery. Greenleaf, USA. (printed book in our library)
  3. Rangarajan, D., Dugan, R., Rouziou, M. & Kunkle, M. (2020). People, Process, and Performance: Setting an Agenda for sales enablement research. Journal of Personal Selling & Sales Management. https://doi.org/10.1080/08853134.2020.1761822
  4. Weinberg, M. (2016). Sales management simplified. The straight truth about getting exceptional results from your sales team. (e-book in our library).
  + videos and other materials in ITSLearning

  Learning methods

  The study unit consists of theoretical issues and based on the review, the chosen models to be implemented in a case. One pre-assignment and two other assignments. Presentation in the class on the second contact day.

  Objects, timing and methods of assessment

  Pre-assignment: accepted/discarded
  Assignment 1: 20%
  Assignment 2: 80%
  Grades: 1-5

  Teaching language

  English

  Timing

  01.09.2023 - 31.12.2023

  Enrollment date range

  01.05.2023 - 06.09.2023

  • 5 credits

  Group(s)

  • YSMANK23

  Seats

  0 - 35

  Degree Programme(s)

  Master of Business Administration, Sales Management

  Assessment scale

  H-5

  Alternative methods of attainment for implementation

  -

  Exam dates and retake possibilities

  -

  Pedagogic approaches

  Innovation pedagogy is applied in several ways to creating an enablement based approach to sales management and leadership.

  Student's schedule and workload

  The study unit consists of readings (ca 40 h), two contact days (16 h), and assignments (ca 80 h). There is one pre-assignment and two other assignments. Presentation in the class.

  Content scheduling

  The course focuses on
  -Development and execution of sales strategy and processes
  -Sales enablement
  -Recruitment, training, evaluation and motivation of sales force
  -Sales Organization Structure
  -Selection an utilization of sales channels
  -Budgeting, forecasting and development of sales
  -Customer Relationship Management
  After completing the course, the student is able to
  -Recognize the challenges of the contemporary sales management and leadership
  -Enable and lead sales
  -Create and execute sales strategy as part of complete strategy
  -Execute different parts of sales management, like prediction, budgeting and financial analysis
  -Execute recruitment, training, evaluation and motivation of sales force
  -Customer Relationship Management
  -Macro and competitor analysis
  Contact days on 8.9.2023 and 10.11.2023 at 9-16.

  Assessment criteria

  0: All the assignments are not executed and minimum of the content requirements are not fulfilled. The student is absent on both contact days.

  Assessment criteria – satisfactory (1-2)

  1: Theory is not presented nor applied. Thinking and communication are hardly acceptable.
  2: Appear to grasp theory and showing its applicability is quite modest. Only few references are presented and the reference technique is acceptable. Moderate communication. Insights or development ideas are not visible.

  Assessment criteria – good (3-4)

  3: Understanding theory and applicability but work could be stronger. The amount of references and the technique are satisfactory. Communication is satisfactory. Some realistic insights are presented at a satisfactory level.
  4: General understanding of theory, the amount of references is fulfilling the minimum and the technique used well, and theory is applied well to real-life context. Very good thinking and communication. Some realistic insights and development ideas are presented.

  Assessment criteria – excellent (5)

  5: Mastery of theory, the amount of references over the minimum and the technique used completely, and theory is applied in a comprehensive way to real-life context. Outstanding thinking and communication. Innovative insights and development ideas are presented that are realistic.

Academic year 2024 - 2025

There is no implementations attached to this degree programme.