Upcoming implementations:

•   Customer Oriented Product Development 3011664-3007 09.01.2023-30.05.2023  5 credits  (PLIITS21mar) +-
  Teacher(s) in charge

  Sanna Merisalo

  Learning material

  - Tuulaniemi, J. (2011): Palvelumuotoilu. https://turkuamk.finna.fi/Record/turkuamk_electronic.992997637205970
  - Materials of the reading circles
  - Materials given by teacher
  - Independent information search.

  Objects, timing and methods of assessment

  The overall grade consists of group and individual assignments, peer evaluation and active participation in joint meetings.
  
  All assignments must be completed in order to pass the course.
  
  Returning assignments late affects the evaluation.
  
  Phase 1 of the project plan 20%
  Phase 2 of the project plan 30%
  Individual assignment 20%
  Multiple choice exam 10%
  Active participation 20%

  Teaching language

  Finnish

  Timing

  09.01.2023 - 30.05.2023

  Enrollment date range

  01.12.2022 - 09.02.2023

  Group(s)

  • PLIITS21mar

  Seats

  10 - 40

  Responsible unit

  Liiketalous (not translated)

  Teachers and responsibilities

  Sanna Merisalo (sanna.merisalo@turkuamk.fi)

  Degree Programme(s)

  Degree Programme in Business

  Campus

  Lemminkäisenkatu

  Assessment scale

  H-5

  Alternative methods of attainment for implementation

  There are no alternative ways to complete the course.

  Exam dates and retake possibilities

  At the end of the course, a multiple-choice exam in Itslearning. The exam is open for a week and you can use the course materials whilst taking the exam.

  Pedagogic approaches

  - Lectures, reading circles, workshops
  - Learning and study materials
  - Assignments and presentations
  - Exercises in the workshops.

  Student's schedule and workload

  135 h consisting of :
  - reading literature and book circle
  - lectures
  - group works and peer evaluation
  - individual assignment (essay)
  - presentations
  - exam

  Content scheduling

  During the course, the student learns the basics of customer-oriented development methods.
  
  As a group, students plan innovative solutions to everyday problems. Students present their solutions and receive feedback (peer feedback, teacher feedback).
  
  After completing the course, the student:
  - knows how to use various customer-oriented tools in the development of a new service/product
  - can prepare a project plan
  - can design presentation material
  - knows how to prepare an effective presentation
  - can work as a member of a group.

  Assessment criteria

  Failed (0)

  The student does not participate in teaching and doing assignments.
  Not all assignments have been returned or completed successfully.

  Assessment criteria – satisfactory (1-2)

  Student
  - understands the role of innovation and development in business
  - identifies the stages of the development process
  - owns the basic skills of service and product development
  - can prepare comprehensible presentation material about the new service/product.
  
  The student is present at joint meetings, but does not participate in the discussion during classes.
  All tasks have been returned, but they have clear shortcomings and the outputs remain at a very general level.

  Assessment criteria – good (3-4)

  Student
  - understands the role of innovations and the different phases in business
  - knows how to apply development methods in practice
  - knows how to develop innovative solutions for market needs
  - knows how to consider and act in active interaction with customers when planning a new service/product
  - can present a new service/product.
  
  The student is present at joint meetings and participates in the discussion during classes.
  Student plays an active role in assignments and presentations.
  All tasks have been returned on time according to the instructions. The outputs are clear, justified and contain source material.

  Assessment criteria – excellent (5)

  Student
  - understands the role of innovations and the different phases in business
  - knows how to apply development methods in practice
  - knows how to develop innovative solutions for market needs
  - knows how to consider and act in active interaction with customers when planning a new service/product
  - can present a new service/product impressively
  - works in an active role in the group.
  
  The student is present at joint meetings and actively participates in the discussion during classes.
  Students play a strong role in productions and performances.
  The student knows how to apply the learning material to practical work.
  All tasks have been returned according to the instructions.
  The products are professionally made with good justification and show the ability to combine versatile source material and own reflection.

•   Customer Oriented Product Development 3011664-3008 09.01.2023-30.05.2023  5 credits  (PLIITS21mar, ...) +-
  Teacher(s) in charge

  Sanna Merisalo

  Learning material

  - Stickdorn, M. (2018) This is service design doing : applying service design in the real world : a practitioner's handbook . You can find the e-book at Turku UAS library:
  https://turkuamk.finna.fi/Record/turkuamk_electronic.995629406605970
  - Materials of the reading circles
  - Materials given by teacher
  - Independent information search.

  Objects, timing and methods of assessment

  The overall grade consists of group and individual assignments, peer evaluation and active participation in joint meetings.
  
  All assignments must be completed in order to pass the course.
  
  Returning assignments late affects the evaluation.
  
  Phase 1 of the project plan 20%
  Phase 2 of the project plan 30%
  Individual assignment 20%
  Multiple choice exam 10%
  Active participation 20%

  Teaching language

  English

  Timing

  09.01.2023 - 30.05.2023

  Enrollment date range

  01.12.2022 - 24.01.2023

  Group(s)

  • PLIITS21mar
  • MODEntrepreneurshipAndSales2
  • Vaihtos22Yrmy

  Responsible unit

  Liiketalous (not translated)

  Teachers and responsibilities

  Sanna Merisalo (sanna.merisalo@turkuamk.fi)

  Degree Programme(s)

  Degree Programme in Business

  Campus

  Lemminkäisenkatu

  Assessment scale

  H-5

  Alternative methods of attainment for implementation

  There are no alternative ways to complete the course.

  Exam dates and retake possibilities

  At the end of the course, a multiple-choice exam in Itslearning. The exam is open for a week and you can use the course materials whilst taking the exam.

  Pedagogic approaches

  - Lectures, reading circles, workshops
  - Learning and study materials
  - Assignments and presentations
  - Exercises in the workshops.

  Student's schedule and workload

  135 h consisting of :
  - reading literature and book circle
  - lectures
  - group works and peer evaluation
  - individual assignment (essay)
  - presentations
  - exam

  Content scheduling

  During the course, the student learns the basics of customer-oriented development methods.
  
  As a group, students plan innovative solutions to everyday problems. Students present their solutions and receive feedback (peer feedback, teacher feedback).
  
  After completing the course, the student:
  - knows how to use various customer-oriented tools in the development of a new service/product
  - can prepare a project plan
  - can design presentation material
  - knows how to prepare an effective presentation
  - can work as a member of a group.

  Assessment criteria

  Failed (0)

  The student does not participate in teaching and doing assignments.
  Not all assignments have been returned or completed successfully.

  Assessment criteria – satisfactory (1-2)

  Student
  - understands the role of innovation and development in business
  - identifies the stages of the development process
  - owns the basic skills of service and product development
  - can prepare comprehensible presentation material about the new service/product.
  
  The student is present at joint meetings, but does not participate in the discussion during classes.
  All tasks have been returned, but they have clear shortcomings and the outputs remain at a very general level.

  Assessment criteria – good (3-4)

  Student
  - understands the role of innovations and the different phases in business
  - knows how to apply development methods in practice
  - knows how to develop innovative solutions for market needs
  - knows how to consider and act in active interaction with customers when planning a new service/product
  - can present a new service/product.
  
  The student is present at joint meetings and participates in the discussion during classes.
  Student plays an active role in assignments and presentations.
  All tasks have been returned on time according to the instructions. The outputs are clear, justified and contain source material.

  Assessment criteria – excellent (5)

  Student
  - understands the role of innovations and the different phases in business
  - knows how to apply development methods in practice
  - knows how to develop innovative solutions for market needs
  - knows how to consider and act in active interaction with customers when planning a new service/product
  - can present a new service/product impressively
  - works in an active role in the group.
  
  The student is present at joint meetings and actively participates in the discussion during classes.
  Students play a strong role in productions and performances.
  The student knows how to apply the learning material to practical work.
  All tasks have been returned according to the instructions.
  The products are professionally made with good justification and show the ability to combine versatile source material and own reflection.