Knowledge and Competence Management in Virtual TeamsLaajuus (5 cr)
Course unit code: 3191062
General information
- Credits
- 5 cr
- Teaching language
- English
- Responsible person
- Mervi Varhelahti
Objective
An effective knowledge management in virtual team involves sharing and creating information. The course addresses methods to overcome the challenges of leading a virtual team with members in various geographical locations.
-The students will be able to apply effective communication and use appropriate communication technologies for communication processes.
- The students will also understand how human coordination, trust, languages and cultures affect knowledge management in virtual teams. They are able to apply group dynamics and social processes in virtual teams
- The students will understand the fundamental concepts in the study of knowledge and its creation, acquisition, transfer, use, and management in virtual teams.
Content
- types of virtual teams
- knowledge sharing and creation in virtual teams
- trust in virtual teams
- competences in virtual teams
- choosing appropriate technology for communication processes
- understanding cultures in virtual teams
Qualifications
Basic business studies