Quality managementLaajuus (2 cr)

Objective

After the course:
- The student is familiar with the most important quality standards and the principles of quality management.
- She/he can describe the quality system of her/his organization from the defined values to operative decisions.
- The student is able to evaluate her/his organization based on the set quality objectives and measurements.
- She/he can plan and organize work according to the principle of continuous improvement.

Content

Core theory of the field and examples on real-life case-studies.