Demanding Customer Work / First-Line Management Training (10 cr)
Code: TH00CA89-3005
General information
- Enrollment
-
02.06.2023 - 17.03.2024
Registration for the implementation has ended.
- Timing
-
01.08.2023 - 31.07.2024
Implementation has ended.
- Number of ECTS credits allocated
- 10 cr
- Local portion
- 9 cr
- Virtual portion
- 1 cr
- Mode of delivery
- Blended learning
- Unit
- Health and Well-being
- Teaching languages
- Finnish
- Seats
- 40 - 65
- Degree programmes
- Degree Programme in Social Services
- Teachers
- Kaija Penttala
- Laura Närvi
- Katariina Felixson
- Anssi Lähde
- Groups
-
PSOSTS22Sosionomi (AMK), Turku, S22
- Course
- TH00CA89
realization.id
30266
realization.code
TH00CA89-3005
realization.startDate
01.08.2323
realization.endDate
31.07.2424
realization.enrollmentStart
02.06.2323
realization.enrollmentEnd
17.03.2424
realization.currentStatus
PUBLISHED
Teaching language
fi
realization.name
Demanding Customer Work / First-Line Management Training
Content
· a practical training period in demanding client work or as a first-line manager in a social and health service, education, youth work or immigrant work unit, for example (in the public, private or third sector)
· setting your own learning objectives, working on your training assignments and reflecting on your learning
· active participation in and familiarising yourself with the client operating environment, services and multi-professional work
· use of various information systems in your work and the documentation of client work
Qualifications
The internships are completed in order: When you have completed Customer work internship, you can start Internship in demanding customer work / immediate management.
Objective
• as a Bachelor of Social Services student, you understand the basic task and meaning of your training position as part of the service system
• you are able to work responsibly and in a client-oriented way in counselling, advice or management roles in social and education services
• you understand the relation between the special needs of a client group and the development of the competence of the work community
• you understand the overall meaning of multi-professional work, and you participate in multi-professional and multi-sectoral collaboration
• you familiarise yourself with work community management and work to promote occupational well-being and safety in your training place
• you are able to apply theoretical knowledge on demanding client work, work community activities and management
• you know how to promote the fulfilment of ethical and sustainability principles and apply them to your own actions
Evaluation scale
H-5
Content scheduling
KOSKEE PSOSTS22-RYHMÄN OPISKELIJOITA, JOTKA OVAT SAANEET HYVÄKSILUETTUA ASIAKASTYÖN HARJOITTELUN!
Syksyn avaus 13.9.2023 kello 12.00-15.00 ja harjoittelun info / KOKO RYHMÄ YHDESSÄ
Tutustu ennakkoon Messin Asiakastyön harjoitteluohjeeseen ennen tapaamista ja kirjaudu Sun Harkka- harjoitteluohjelmaan.
- ke 22.11.2023 klo 14.00 -16.00 harjoittelun väliohjaus omissa tuutor-ryhmissä oman opettajan johdolla.
- pe 15.12. klo 9.00- 11.00 Kampuksella harjoittelun loppupalaute omissa tuutor-ryhmissä ja lukukauden päätös KOKO RYHMÄ klo 11-12 ja tämän jälkeen yhteinen lounas halukkaille.
KEVÄT 2024
3.5. 8.00-9.30 Harjoittelun väliohjaus Zoom
30.5. 14.00-16.00 Harjoittelun loppupalaute, lähitapaaminen (verkko-osallistuminen mahdollista, jos harjoittelupaikka on muualla kuin Turussa)
Lisäksi oman opettajatuutorin kanssa sovitaan henkilökohtainen ohjauskeskusteluaika.
realization.isTypeOther
boolean
realization.composite
boolean
realization.minSeats
40
realization.maxSeats
65
Number of ECTS credits allocated
10
Virtual portion
1
realization.minCredits
10
realization.maxCredits
10
courseUnit.toTranslate
boolean
courseUnit.languageValidationPerson
49915
courseUnit.languageValidated
boolean
courseUnit.toContentValidation
boolean
courseUnit.contentValidationPerson
49915
courseUnit.contentValidated
boolean
courseUnit.learningUnitId
19868
courseUnit.type
COURSE_UNIT
courseUnit.state
ACTIVE
courseUnit.levelId
19868
courseUnit.learningUnitGroupCode
19868
courseUnit.educationPay
boolean
courseUnit.minOptionalityCredits
10
courseUnit.maxOptionalityCredits
10
courseUnit.modifiedBy
49915
courseUnit.organization
peppi
courseUnit.thesisBelongs
boolean