Service Operations Management in a Wellness CompanyLaajuus (5 cr)

Objective

After completing the course the student can
- Distinguish different areas of strategic management and their influence on operational management decisions
- Recognize the role of HR in hospitality industry
- Relate to the importance of Corporate Social Responsibility in wellness tourism.

Content

- Specific areas of strategic and operational management in wellness business context
- Leadership and developing employee competencies
- Responsible tourism and CSR