English for Banking and InsuranceLaajuus (3 cr)

Objective

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The student can use correctly various types of numerical expressions in English. He is able to describe the banking sector in Finland as well as traditional banking products and services (payments and accounts). He is familiar with basic loan, investment and insurance terminology and can present various types of financial products and services. The student can serve customers and conduct business negotiations in English.

Content

Numerical expressions

Banking in Finland and in the English-speaking countries

Traditional banking services (accounts, payments etc.)

Loans and financing

Investments

Insurance companies in Finland

Types of insurance

Insurance terms and conditions

Customer service situations and negotiations in banks and insurance companies