Sustainable Quality Management (5 cr)
Code: MS00CN39-3001
General information
- Enrollment
-
02.12.2023 - 26.01.2024
Registration for the implementation has ended.
- Timing
-
12.01.2024 - 31.07.2024
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- Mode of delivery
- Distance learning
- Unit
- Engineering and Business
- Teaching languages
- English
- Degree programmes
- Master of Engineering, Industrial Quality Management
- Teachers
- Kaisa Sorsa
- Sari Airenne
- Heidi Salokangas
- Teacher in charge
- Heidi Salokangas
- Course
- MS00CN39
Realization has 2 reservations. Total duration of reservations is 8 h 0 min.
| Time | Topic | Location |
|---|---|---|
|
Fri 19.04.2024 time 08:00 - 12:00 (4 h 0 min) |
Sustainable Quality Management MS00CN39-3001 |
Online
|
|
Fri 19.04.2024 time 08:00 - 12:00 (4 h 0 min) |
Sustainable Quality Management MS00CN39-3001 |
online teaching
|
Evaluation scale
H-5
Content scheduling
quality management and quality processes
- main quality standards
- EFQM
- sustainability
- soft skills
- customer-centric approach
- strategy basics
After completing the course, the student is able to
- define the evolution of quality management and its link to company strategy
- define and apply quality principles and a customer-centric approach
- apply main quality standards in her/his own business area
- understand the legal aspects of quality management in his/her field
- recognize future trends (e.g., sustainability) and implement them into the Quality Management/Leadership System
- facilitate quality training
- apply quality management to facilitate a positive company culture and teamwork
Objective
After completing the course, the student is able to
- define the evolution of quality management and its link to company strategy
- define and apply quality principles and a customer-centric approach
- apply main quality standards in her/his own business area
- understand the legal aspects of quality management in his/her field
- recognize future trends (e.g., sustainability) and implement them into the Quality Management/Leadership System
- facilitate quality training
- apply quality management to facilitate a positive company culture and teamwork
Content
- quality management and quality processes
- main quality standards
- EFQM
- sustainability
- soft skills
- customer-centric approach
- strategy basics
Materials
Material is provided in ItsLearning platform.
e-book:
Sarah E. Burke and Rachel T. Silvestrini. The Certified Quality Engineer Handbook. ASQ Quality Press
Milwaukee, Wisconsin 2017
ISO standards (SFS online)
Teaching methods
-On-line videos and lectures
-Independent exercises, quizzes
-Group assignments
-Individual assignments
Exam schedules
Grading is based on assignments.
International connections
-Team-based learning in student groups and presentations (substance and communication skills)
-Individual assignments
-Independent working and information retrieval from reference material
-Visitors´lectures (real cases and examples from industry)
Completion alternatives
None.
Student workload
Contact days and lectures: 16 hours = 4 x 4 hours (Online working)
There are four contact days:
26.1 8:00 – 12:00 Online
2.2. 8:00 – 12:00 Online
1.3. 10:30 – 14:30 Online
19.4 8:00 – 12:00 Online
Independent working (individually and in groups): approx. 119 h
Further information
ItsLearning