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Sustainable Quality Management (5 cr)

Code: MS00CN39-3003

General information


Enrollment
02.12.2024 - 07.02.2025
Registration for the implementation has ended.
Timing
01.01.2025 - 31.05.2025
Implementation is running.
Number of ECTS credits allocated
5 cr
Local portion
0 cr
Virtual portion
5 cr
Mode of delivery
Distance learning
Campus
Location-independent
Teaching languages
English
Seats
10 - 35
Degree programmes
Master of Business Administration, Quality Management
Master of Engineering, Quality Management
Teachers
Sari Airenne
Heidi Salokangas
Course
MS00CN39

Realization has 8 reservations. Total duration of reservations is 32 h 0 min.

Time Topic Location
Fri 07.02.2025 time 08:00 - 12:00
(4 h 0 min)
Sustainable Quality Management MS00CN39-3003
Online
Fri 07.02.2025 time 08:00 - 12:00
(4 h 0 min)
Sustainable Quality Management MS00CN39-3003

Fri 07.03.2025 time 08:00 - 12:00
(4 h 0 min)
Sustainable Quality Management MS00CN39-3003

Fri 07.03.2025 time 08:00 - 12:00
(4 h 0 min)
Sustainable Quality Management MS00CN39-3003
Online
Fri 11.04.2025 time 08:00 - 12:00
(4 h 0 min)
Sustainable Quality Management MS00CN39-3003
Online
Fri 11.04.2025 time 08:00 - 12:00
(4 h 0 min)
Sustainable Quality Management MS00CN39-3003

Fri 09.05.2025 time 08:00 - 12:00
(4 h 0 min)
Sustainable Quality Management MS00CN39-3003
Online
Fri 09.05.2025 time 08:00 - 12:00
(4 h 0 min)
Sustainable Quality Management MS00CN39-3003

Changes to reservations may be possible.

Evaluation scale

H-5

Content scheduling

quality management and quality processes
- main quality standards
- EFQM
- sustainability
- soft skills
- customer-centric approach
- strategy basics

After completing the course, the student is able to
- define the evolution of quality management and its link to company strategy
- define and apply quality principles and a customer-centric approach
- apply main quality standards in her/his own business area
- understand the legal aspects of quality management in his/her field
- recognize future trends (e.g., sustainability) and implement them into the Quality Management/Leadership System
- facilitate quality training
- apply quality management to facilitate a positive company culture and teamwork

Objective

After completing the course, the student is able to
- define the evolution of quality management and its link to company strategy
- define and apply quality principles and a customer-centric approach
- apply main quality standards in her/his own business area
- understand the legal aspects of quality management in his/her field
- recognize future trends (e.g., sustainability) and implement them into the Quality Management/Leadership System
- facilitate quality training
- apply quality management to facilitate a positive company culture and teamwork

Content

- quality management and quality processes
- main quality standards
- EFQM
- sustainability
- soft skills
- customer-centric approach
- strategy basics

Materials

Material is provided in ItsLearning platform.

e-book:
Scott A, Laman, The Certified Quality Engineer Handbook. ASQ Quality Press Milwaukee, Wisconsin 2022

ISO standards (Finna SFS online)

Teaching methods

-On-line videos and lectures
-Independent exercises, quizzes
-Group assignments
-Individual assignments

Exam schedules

Grading is based on assignments.

International connections

-Team-based learning in student groups and presentations (substance and communication skills)
-Individual assignments
-Independent working and information retrieval from reference material
-Visitors´lectures (real cases and examples from industry)

Completion alternatives

None.

Student workload

Contact days and lectures: 16 hours = 4 x 4 hours (Online working)
There are four contact days:

Fri 7.2. online 8.00-12.00
Fri 7.3. online 8.00-12.00
Fri 11.4. online 8.00-12.00
Fri 9.5 online 8.00-12.00

Independent working (individually and in groups): approx. 119 h

Further information

ItsLearning

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