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Service Design and Future Challenges (5 op)

Toteutuksen tunnus: MS00BR65-3004

Toteutuksen perustiedot


Ilmoittautumisaika
02.07.2024 - 31.07.2024
Ilmoittautuminen toteutukselle on päättynyt.
Ajoitus
01.08.2024 - 31.12.2024
Toteutus on päättynyt.
Opintopistemäärä
5 op
Lähiosuus
1 op
Virtuaaliosuus
4 op
TKI-osuus
3 op
Toteutustapa
Monimuoto-opetus
Yksikkö
Tekniikka ja liiketoiminta / Master School
Opetuskielet
englanti
Paikat
15 - 45
Koulutus
Master of Business Administration, Service Design
Opettajat
Ulla Seppälä-Kaven
Ajoitusryhmät
Avoimen AMK:n kiintiöpaikat. Ilmoittaudu ilman tätä pienryhmää. (Koko: 3 . Avoin AMK : 3.)
Ryhmät
YSERVIS23
Master of Businesss Administration, Service Design
Pienryhmät
Avoimen AMK:n kiintiöpaikat. Ilmoittaudu ilman tätä pienryhmää.
Opintojakso
MS00BR65

Toteutuksella on 2 opetustapahtumaa joiden yhteenlaskettu kesto on 15 t 30 min.

Aika Aihe Tila
To 29.08.2024 klo 08:30 - 16:15
(7 t 45 min)
Service Design and Future Challenges MS00BR65-3004
EDU_3029 Lovisa muunto byod
Pe 11.10.2024 klo 08:30 - 16:15
(7 t 45 min)
Service Design and Future Challenges MS00BR65-3004
EDU_3029 Lovisa muunto byod
Muutokset varauksiin voivat olla mahdollisia.

Arviointiasteikko

H-5

Sisällön jaksotus

Contact lessons
Thursday 29.8.2024 8.30-16.15 Service Design and Future Challenges TUAS ICT City 3029
Friday 11.10.2024 8.30-16.15 Service Design and Future Challenges TUAS ICT City 3029

Coaching (Ms Teams, not compulsory)
Tuesday 17.9.2023 at 16 - 17
Tuesday 1.10. at 16 – 17
Deadlines
Research plan, deadline on Friday September 20
Presentation of key findings (PowerPoint or video), deadline on Tuesday October 1
Final report, deadline on Friday October 11

After completing the course, the student can:

- retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development

- utilise gained new knowledge and design services for future societal and business needs

- manage a future-oriented service design process
Contents
- Gathering, analysing and processing information based on future research methods for future service development
- Anticipatory service design methods
- Scenarios thinking
- Service scenario planning and visualization
- Service design project - adapting theory to a future working life project with a commissioner

Tavoitteet

After completing the course, the student is able to:
- Retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development
- Utilise gained new knowledge and design services for future societal and business needs
- Manage a future-oriented service design process
- Enhance sustainable development, by taking into consideration multi-stakeholder partnerships that share knowledge, expertise, technology, and other resources for future needs of society

Sisältö

-Gathering, analysing and processing information based on futures research methods for future service development
-Anticipatory service design methods
-Scenarios thinking
-Service scenario planning and visualisation
-Service design project - adapting theory to a future working life project with a commissioner

Opetusmenetelmät

Lectures, teamwork, discussions, coaching, development projects

Kansainvälisyys

The course is based on innovation pedagogy and social constructivism. The student group is international. The course also takes into account the perspectives of sustainable development.

Toteutuksen valinnaiset suoritustavat

According to the principles for credit transfer.

Opiskelijan ajankäyttö ja kuormitus

Workload approximately 135 h

Esitietovaatimukset

-Service Design Methods and Tools course or corresponding competences.

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