Opinto-opas

Tavoitteet

After completing the course, the student is able to:
- Retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development
- Utilise gained new knowledge and design services for future societal and business needs
- Manage a future-oriented service design process
- Enhance sustainable development, by taking into consideration multi-stakeholder partnerships that share knowledge, expertise, technology, and other resources for future needs of society

Sisältö

-Gathering, analysing and processing information based on futures research methods for future service development
-Anticipatory service design methods
-Scenarios thinking
-Service scenario planning and visualisation
-Service design project - adapting theory to a future working life project with a commissioner

Opetusmenetelmät

Lectures, teamwork, discussions, coaching, development projects

Pedagogiset toimintatavat ja kestävä kehitys

The course is based on innovation pedagogy and social constructivism. The student group is international. The course also takes into account the perspectives of sustainable development.

Toteutuksen valinnaiset suoritustavat

According to the principles for credit transfer.

Opiskelijan ajankäyttö ja kuormitus

Workload approximately 135 h

Sisällön jaksotus

Contact lessons
Thursday 29.8.2024 8.30-16.15 Service Design and Future Challenges TUAS ICT City 3029
Friday 11.10.2024 8.30-16.15 Service Design and Future Challenges TUAS ICT City 3029

Coaching (Ms Teams, not compulsory)
Tuesday 17.9.2023 at 16 - 17
Tuesday 1.10. at 16 – 17
Deadlines
Research plan, deadline on Friday September 20
Presentation of key findings (PowerPoint or video), deadline on Tuesday October 1
Final report, deadline on Friday October 11

After completing the course, the student can:

- retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development

- utilise gained new knowledge and design services for future societal and business needs

- manage a future-oriented service design process
Contents
- Gathering, analysing and processing information based on future research methods for future service development
- Anticipatory service design methods
- Scenarios thinking
- Service scenario planning and visualization
- Service design project - adapting theory to a future working life project with a commissioner

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

Objects and methods of assessment:
The process portfolio, which describes the progress of the whole process from the brief to the end with different research and service design development stages. It consists of text and visualized perception material and other documents necessary for the reader to be able to understand the process.

Assessment criteria of the process portfolio:
- Analytical approach
- Applying of future research and service design methods for innovative problem solving
- Development process of the ideas to future service scenarios
- Informativeness and visualisation of the process portfolio
Project management competences.
Active participation and interaction in the group work.
All the required tasks returned in time.

Lecturers´, self and peer evaluation. Scale 0-5.

Hylätty (0)

- Quantity: the work is not completed and or;
- Quality: the minimum content requirements are not met

Arviointikriteerit, tyydyttävä (1-2)

20 % Research plan
The students demonstrate a basing understanding of the research topic. The research and development ideas are simple and clear. There is a simple structure in the plan. Somewhat original thinking is shown.

80 % Report
The students include basic information that is relevant to the topic. Simple, imaginative scenarios are presented. Drawings and simple visuals support the report. The topic is described in an interesting way.

Arviointikriteerit, hyvä (3-4)

20 % Research plan
The students show a good understanding of the research topic. Ideas are presented clearly with some detail. A logical structure with clear sections is followed. Original thinking and creativity is demonstrated.

80 % Report
The students provide detailed and relevant information. They develop realistic and imaginative scenarios. Visuals and text are used effectively to support the report. The students show enthusiasm and interest in the topic.

Arviointikriteerit, kiitettävä (5)

20 % Research plan
The students demonstrate a thorough understanding of the research and development topic. Ideas are presented clearly with depth and detail. The format is well-structured and has clear sections and sub-sections. The students show high levels of original thinking and creativity.

80 % Report
The students provide comprehensive and relevant information in the report. They develop complex and realistic scenarios. A variety of visuals and text support the report. The students demonstrate a deep engagement with the topic.

Esitietovaatimukset

-Service Design Methods and Tools course or corresponding competences.