Managing Customers and Customer ExperienceLaajuus (5 cr)
Code: 3101275
Credits
5 op
Objective
Student is able:
- to create and develop business relationships in B-to-B markets
Content
Managing customers
Customer experience
Enrollment
01.12.2023 - 11.01.2024
Timing
11.01.2024 - 21.03.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Seats
15 - 30
Degree programmes
- Degree Programme in Professional Sales
Teachers
- Saara Tikkanen
Groups
-
PMYYNS22
Objective
Student is able:
- to create and develop business relationships in B-to-B markets
Content
Managing customers
Customer experience
Evaluation scale
H-5
Enrollment
01.12.2022 - 23.01.2023
Timing
09.01.2023 - 26.03.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Lemminkäisenkatu
Teaching languages
- Finnish
Seats
15 - 40
Degree programmes
- Degree Programme in Professional Sales
Teachers
- Saara Tikkanen
Groups
-
PMYYNS21
Objective
Student is able:
- to create and develop business relationships in B-to-B markets
Content
Managing customers
Customer experience
Evaluation scale
H-5
Enrollment
01.12.2021 - 31.01.2022
Timing
04.02.2022 - 06.05.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Professional Sales
Teachers
- Sanna Vauranoja
- Sanna Merisalo
Groups
-
PMYYNS20
Objective
Student is able:
- to create and develop business relationships in B-to-B markets
Content
Managing customers
Customer experience
Evaluation scale
H-5