Service DesignLaajuus (5 op)
Opintojakson tunnus: TE00CU64
Opintojakson perustiedot
- Laajuus
- 5 op
- Opetuskieli
- englanti
Osaamistavoitteet
Student
- understands the principles of service design and the different steps of the process.
- knows how to use service design methods in different steps of service design.
- can identify the user's needs and the problem.
Sisältö
- Principles of service design
- Service design process and steps