Service DesignLaajuus (5 cr)
Course unit code: TE00CU64
General information
- Credits
- 5 cr
- Teaching language
- English
Objective
Student
- understands the principles of service design and the different steps of the process.
- knows how to use service design methods in different steps of service design.
- can identify the user's needs and the problem.
Content
- Principles of service design
- Service design process and steps