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Degree Programme in Professional Sales, Financial Services: PMYYFS20

Code: PMYYFS20

Degree:
Bachelor of Business Administration

Degree title:
Tradenomi (AMK), Bachelor of Business Administration

Credits:
210 ects

Duration:
3.5 years (210 cr)

Start semester:
Autumn 2020

Teaching language:
Finnish

Descriptions

Study objectives

The degree programme gives the students the necessary professional skills and competences for a wide variety of careers in financial services. After graduation, the students will be able to work as specialists in different fields of banking and insurance. They will be able to develop sales processes and customer relationship management. The degree programme also provides the students with the basic skills for entrepreneurship.

Structure and Contents

The core competences of a Bachelor of Business Administration in Financial Services include solid financial services skills as well as comprehensive business competences. During the first year of studies, the curriculum consists of basic courses in business operations and entrepreneurship, law, marketing and communication skills. From the second year onwards, the students specialize in banking and insurance services. The students are also offered various real estate studies.

Possible job titles include e.g. Sales Negotiator, Sales Coordinator, Service Advisor, Insurance Claims Handler, Investment Advisor and Real Estate Agent

The duties include sales and customer service, financing, investment advice and claims handling. This programme provides the students with the professional skills for working in expert positions in banking and insurance business as well as in financing and risk management positions in companies. The emphasis lies on extensive studies in financial services, business operations, sales skills and customer service.

Objective

The students’ professional development is based on extensive business studies, financial services and training in sales skills.
The Bachelors of Business Administration graduated from the degree programme master the specific issues in a manner which makes them competent for work in the typical work tasks in their field, and gives them readiness to develop the professional practices in their field both as members of work communities and independently.

Development

The students learn to take responsibility for their studies and acquire new study skills. The studies include contact lessons and independent studies of business literature as well as assignments, practical training and team work. Cooperation with companies plays an essential role throughout the studies. Commissions from companies enhance learning and create contacts and networks for working life and innovation competences are trained by applying theory into practice.

Pedagogic solutions contribute to the students’ ability to work in changing conditions and their ability to adopt the concept of lifelong learning. Networking is an essential part of successful sales work.

Further information

Studies are evaluated on the basis of oral and written examinations, exercises and other performances. The grading scale is excellent (5), good (4 and 3), satisfactory (2 and 1), passed and failed.

The programme uses a variety of evaluation methods to review the quality of the programme. The programme is developed together with companies. A variety of methods is used to find out students’ views: eg. module feedback, annual feedback questionnaires and conversations with student representatives.

Select timing, structure or classification view

Show study timings by semester, study year or period

Code Name Credits (cr) 2020-2021 2021-2022 2022-2023 2023-2024 Autumn 2020 Spring 2021 Autumn 2021 Spring 2022 Autumn 2022 Spring 2023 Autumn 2023 1. / 2020 2. / 2020 3. / 2021 4. / 2021 5. / 2021 1. / 2021 2. / 2021 3. / 2022 4. / 2022 5. / 2022 1. / 2022 2. / 2022 3. / 2023 4. / 2023 5. / 2023 1. / 2023 2. / 2023
CORE COMPETENCE

(Choose all)

60
5000BZ68 Project Hatchery 5 5 5 2.5 2.5
KH00BT11 Financial Services and Economy 5 5 5 2.5 2.5
KH00BS91 Finnish Language and Communication 5 5 5 2.5 2.5
1001004 English Professional Skills, B2 3 3 3 1.5 1.5
KH00BS84 Business mathematics and Excel 5 5 5 2.5 2.5
KH00BT01 Leadership, Work Community and Labour Law 4 4 4 1.3 1.3 1.3
PMYYFS20-1004
Swedish Communication, B1

(Choose all)

3 3 3 1 1 1
100114 Swedish for Working Life, Oral Communication (replacing compulsory Swedish) 1 1 1 0.3 0.3 0.3
100115 Swedish for Working Life, Written Communication (replacing compulsory Swedish) 2 2 2 0.7 0.7 0.7
PMYYFS20-1023
Business Skills

(Choose all)

15 15 15 7.5 7.5
KH00BT00 Business Law 5 5 5 2.5 2.5
KH00BS75 Customer-Oriented Business, Marketing and Entrepreneurship 5 5 5 2.5 2.5
3061025 Accounting 5 5 5 2.5 2.5
PMYYFS20-1024
Sales Skills and Customers

(Choose all)

15
3101221 Marketing Communication and Digital Business 5 5 5 1.7 1.7 1.7
KH00BT03 Managing Customers and Service Design 5 5 5 1.7 1.7 1.7
3101242 Sales 5 5 5 1.7 1.7 1.7
COMPLEMENTARY COMPETENCE

(Choose ects: 150)

150
TE00BL66 Innovation Project 10 10 10 5 5
PMYYFS20-1010
BANKING AND INSURANCE SERVICES

(Choose all)

45
PMYYFS20-1011
Banking and Insurance Business

(Choose all)

15 15 15 7.5 7.5
3100041 Bank Operations 5 5 5 2.5 2.5
3101277 English and Swedish for Banking and Insurance 5 5 5 2.5 2.5
KH00BU30 Insurance and Contacting Customers 5 5 5 2.5 2.5
PMYYFS20-1012
Financial Environment

(Choose all)

15 15 15 7.5 7.5
KH00BF24 Financial Accounting 5 2.5 2.5 2.5 2.5 0.8 0.8 0.8 1.3 1.3
KH00BF25 Risk Management and Financial Reports 5 5 5 2.5 2.5
3011585 Communication and Cultural Sensitivity in Service Encounters 5 5 5 2.5 2.5
PMYYFS20-1013
Advanced Studies in Financial Sector

(Choose all)

15 15 15 5 5 5
3101217 Types of Insurances 5 5 5 1.7 1.7 1.7
3101218 Sales Training 5 5 5 1.7 1.7 1.7
3101110 The Financial Plans 5 5 5 1.7 1.7 1.7
PMYYFS20-1025
Studies Abroad

(Choose all)

0
PMYYFS20-1014
ELECTIVE MODULE

(Choose ects: 15)

15
PMYYFS20-1016
Investment and Wealth

(Choose all)

15 15 15 7.5 7.5
3101101 Financial Markets and the Investment Portfolio 5 5 5 2.5 2.5
3101262 Real Estate Investment and Markets 5 5 5 2.5 2.5
3101281 Credit contract, Family and Inheritance Law 5 5 5 2.5 2.5
PMYYFS20-1017
Real Estate Agency

(Choose 15)

5 - 15
3101255 Real Estate Investment and Markets 5 5 5 2.5 2.5
KH00BZ72 Real Estate Law and Work 5 5 5 1.7 1.7 1.7
3101239 LKV-exam Real Estate Agent 5
PMYYFS20-1020
OPTIONAL STUDIES

(Choose ects: 30)

30 15 15 15 15 5 5 5 7.5 7.5
KH00BG24 Sales Assistant´s Training Organized by K-Group 2 2 2 1 1
3101238 APV 1 Degree 12
3041185 Services Marketing 5
5091162 Business Financing 5
3100027 International Selling and Business Cultures 5
3101114 Business to Business Selling and Productization 5
3101048 Motor Liability and Car Insurance 3 3 3 1 1 1
KH00CJ35 Basics of Financial Skills 3
3011585 Communication and Cultural Sensitivity in Service Encounters 5
3011527 Principles of Economics 5
KH00CM10 Preparation for APV1 Degree 5
PMYYFS20-1021
PRACTICAL TRAINING

(Choose all)

30
3011550 Basic Practical Training 10 10 10 3.3 3.3 3.3
3011551 Professional Practical Training 20 20 20 6.7 6.7 6.7
PMYYFS20-1022
BACHELOR´S THESIS

(Choose all)

20
KH00BY70 Basics of Research Methods 2 2 2 1 1
KH00BY71 Research Communication and Opening Thesis Seminar 3 3 3 1 1 1
3101009 Bachelor´s Thesis 15 15 15 7.5 7.5
Total 210 74.5 48 55 17.5 40 34.5 25 23 32 23 17.5 20 20 11.5 11.5 11.5 12.5 12.5 7.8 7.8 7.8 16 16 7.7 7.7 7.7 8.8 8.8

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

Professional studies
Bank Operations
English and Swedish for Banking and Insurance
Financial Accounting
Risk Management and Financial Reports
Types of Insurances
Sales Training
The Financial Plans
Financial Markets and the Investment Portfolio
Real Estate Investment and Markets
Credit contract, Family and Inheritance Law
Real Estate Investment and Markets
LKV-exam Real Estate Agent
Practical Training

No attached course units

Bachelor's Thesis
Bachelor´s Thesis
Basic Studies
Project Hatchery
English Professional Skills, B2
Swedish for Working Life, Oral Communication (replacing compulsory Swedish)
Swedish for Working Life, Written Communication (replacing compulsory Swedish)
Optional Studies
Sales Assistant´s Training Organized by K-Group
Not grouped
Financial Services and Economy
Finnish Language and Communication
Business mathematics and Excel
Leadership, Work Community and Labour Law
Business Law
Customer-Oriented Business, Marketing and Entrepreneurship
Accounting
Marketing Communication and Digital Business
Managing Customers and Service Design
Sales
Innovation Project
Insurance and Contacting Customers
Communication and Cultural Sensitivity in Service Encounters
Real Estate Law and Work
APV 1 Degree
Services Marketing
Business Financing
International Selling and Business Cultures
Business to Business Selling and Productization
Motor Liability and Car Insurance
Basics of Financial Skills
Communication and Cultural Sensitivity in Service Encounters
Principles of Economics
Preparation for APV1 Degree
Basic Practical Training
Professional Practical Training
Basics of Research Methods
Research Communication and Opening Thesis Seminar

Code Name Credits (cr)
CORE COMPETENCE

(Choose all)

60
5000BZ68 Project Hatchery 5
KH00BT11 Financial Services and Economy 5
KH00BS91 Finnish Language and Communication 5
1001004 English Professional Skills, B2 3
KH00BS84 Business mathematics and Excel 5
KH00BT01 Leadership, Work Community and Labour Law 4
PMYYFS20-1004
Swedish Communication, B1

(Choose all)

3
100114 Swedish for Working Life, Oral Communication (replacing compulsory Swedish) 1
100115 Swedish for Working Life, Written Communication (replacing compulsory Swedish) 2
PMYYFS20-1023
Business Skills

(Choose all)

15
KH00BT00 Business Law 5
KH00BS75 Customer-Oriented Business, Marketing and Entrepreneurship 5
3061025 Accounting 5
PMYYFS20-1024
Sales Skills and Customers

(Choose all)

15
3101221 Marketing Communication and Digital Business 5
KH00BT03 Managing Customers and Service Design 5
3101242 Sales 5
COMPLEMENTARY COMPETENCE

(Choose ects: 150)

150
TE00BL66 Innovation Project 10
PMYYFS20-1010
BANKING AND INSURANCE SERVICES

(Choose all)

45
PMYYFS20-1011
Banking and Insurance Business

(Choose all)

15
3100041 Bank Operations 5
3101277 English and Swedish for Banking and Insurance 5
KH00BU30 Insurance and Contacting Customers 5
PMYYFS20-1012
Financial Environment

(Choose all)

15
KH00BF24 Financial Accounting 5
KH00BF25 Risk Management and Financial Reports 5
3011585 Communication and Cultural Sensitivity in Service Encounters 5
PMYYFS20-1013
Advanced Studies in Financial Sector

(Choose all)

15
3101217 Types of Insurances 5
3101218 Sales Training 5
3101110 The Financial Plans 5
PMYYFS20-1025
Studies Abroad

(Choose all)

0
PMYYFS20-1014
ELECTIVE MODULE

(Choose ects: 15)

15
PMYYFS20-1016
Investment and Wealth

(Choose all)

15
3101101 Financial Markets and the Investment Portfolio 5
3101262 Real Estate Investment and Markets 5
3101281 Credit contract, Family and Inheritance Law 5
PMYYFS20-1017
Real Estate Agency

(Choose 15)

5 - 15
3101255 Real Estate Investment and Markets 5
KH00BZ72 Real Estate Law and Work 5
3101239 LKV-exam Real Estate Agent 5
PMYYFS20-1020
OPTIONAL STUDIES

(Choose ects: 30)

30
KH00BG24 Sales Assistant´s Training Organized by K-Group 2
3101238 APV 1 Degree 12
3041185 Services Marketing 5
5091162 Business Financing 5
3100027 International Selling and Business Cultures 5
3101114 Business to Business Selling and Productization 5
3101048 Motor Liability and Car Insurance 3
KH00CJ35 Basics of Financial Skills 3
3011585 Communication and Cultural Sensitivity in Service Encounters 5
3011527 Principles of Economics 5
KH00CM10 Preparation for APV1 Degree 5
PMYYFS20-1021
PRACTICAL TRAINING

(Choose all)

30
3011550 Basic Practical Training 10
3011551 Professional Practical Training 20
PMYYFS20-1022
BACHELOR´S THESIS

(Choose all)

20
KH00BY70 Basics of Research Methods 2
KH00BY71 Research Communication and Opening Thesis Seminar 3
3101009 Bachelor´s Thesis 15