Communication and Cultural Sensitivity in Multicultural Business EnvironmentLaajuus (2 op)
Tunnus: KH00DG15
Laajuus
2 op
Osaamistavoitteet
After completing the study unit the student can:
- define the various theoretical frameworks on culture and cultural differences
- describe the challenges in managing and working in a multicultural environment
- work in global business environment.
Sisältö
Cultural frameworks, awareness and identity
Organizational and service culture
Intercultural communication skills