Communication and Cultural Sensitivity in Multicultural Business EnvironmentLaajuus (2 cr)
Code: KH00DG15
Credits
2 op
Objective
After completing the study unit the student can:
- define the various theoretical frameworks on culture and cultural differences
- describe the challenges in managing and working in a multicultural environment
- work in global business environment.
Content
Cultural frameworks, awareness and identity
Organizational and service culture
Intercultural communication skills