Communication and Cultural Sensitivity in Multicultural Business EnvironmentLaajuus (2 op)

Osaamistavoitteet

After completing the study unit the student can:
- define the various theoretical frameworks on culture and cultural differences
- describe the challenges in managing and working in a multicultural environment
- work in global business environment.

Sisältö

Cultural frameworks, awareness and identity
Organizational and service culture
Intercultural communication skills